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4 Key Point-of-Sale Trends for 2024

Retail TouchPoints

The point-of-sale (POS) system has always been the one truly indispensable technology for any merchant, large or small. It’s also a useful architecture for adding CRM capabilities, for example “ensuring you can align a single view of the customer across multiple channels, and extending that into clienteling,” he added.

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PacSun Expands Unified Commerce Strategy with New POS

Retail TouchPoints

The specialty retailer for Gen Z has selected Manhattan Active Point of Sale to enhance its omnichannel sales strategy and deliver seamless shopping experiences across all channels. The retailer already uses Manhattan Active Omni Order Management, including store inventory and fulfillment capabilities. ” .

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Pacsun Taps External Partner to Streamline U.S. Fulfillment

Retail TouchPoints

The retailer has been investing heavily in its unified commerce strategy, including a new POS rollout that will support associate-driven clienteling, omnicart capabilities and customer-controlled fulfillment options.

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‘Surf Hippie’ Lifestyle Brand Faherty Unifies Physical and Digital Data to Enhance Omnichannel CX

Retail TouchPoints

The data is available in real time at the POS, empowering store associates to deliver seamless brand experiences with capabilities such as mobile checkout, endless aisle, store fulfillment, inventory management and clienteling. Our brand is a true labor of love,” said Alex Faherty, Co-founder and CEO of Faherty Brand in a statement. “As

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New Research: Retailers Plan to ‘Invest Their Way’ Through Impending Recession

Retail TouchPoints

Stores as multi-purpose hubs — Transitioning from legacy to next-generation point-of-sale systems was a tech priority for 79% of the retail executives surveyed. If POS and transactions now happen on any device, be it with an associate or a self-service device, it gives a lot more room for engagement and clienteling ,” explained Miller.

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In their own words: Getting to know Aptos, a global leader in unified commerce

Inside Retail

Specifically, we develop point of sale, merchandising, order management, CRM, sales audit and analytics solutions. Suggested selling and other clienteling capabilities will soon be available in the palm of every associate’s hand, integrated seamlessly into their POS.

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How Tag Heuer is evolving to stand the test of time

Inside Retail

IR: What role do collaborations play in enabling you to reach a new clientele? For us, that clientele side and customer experience is really key. VM: Back in 2018, we had 93 points of sale, including wholesale and stand-alone boutiques. We’ve now consolidated that down to around 69 points of sale.

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