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Behind the demise of Harrolds: A cautionary tale or singular case?

Inside Retail

Earlier this year, it was reported that Harrolds’ Melbourne and Sydney stores would be relocated as part of the business’s plan to return to sustainable profit, however, the business remained plagued by difficulties in the retail sector. The post Behind the demise of Harrolds: A cautionary tale or singular case?

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Ecommerce in 2025: How Data Quality Powers Growth and Customer Satisfaction

Retail TouchPoints

Ecommerce businesses can better understand and serve their clientele when interactions are powered by clean customer data. Will the item purchased arrive on time and as planned? With high-quality address data, retailers avoid the financial burden of undeliverable mail, unnecessary returns and address correction fees.

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‘We are in the Business of Emotions, Not Transactions’: Exclusive Q&A with Neiman Marcus Group CTO Bob Kupbens

Retail TouchPoints

Responding to its customers’ desire for a more enhanced, elevated and personalized luxury experience, NMG announced plans to invest more than a half-billion dollars in digital technology over the next three years , through acquisitions like its recent purchase of Stylyze , partnerships and building out capabilities internally.

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Behind Desigual’s repositioning and its Asia Pacific expansion

Inside Retail

Inside Retail: What are the reasons behind Desigual’s return to Australia? It is the beginning of a great journey and a stronger focus on PR and marketing for the first time in Australia, and will allow us to reach a broad new audience while engaging existing clientele, with the exciting new offerings and wide range available.

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A Retailer’s Guide to Preparing Your Warehouse for Ecommerce Success

Retail TouchPoints

The most difficult question to answer when planning around a transformative investment in the warehouse, like a WMS, is, “why now?” New Solutions for Ecommerce Fulfillment (and Returns). When it comes to ecommerce, the cost of shipping and returns is another area where a WMS can deliver valuable savings in time and money.

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CallisonRTKL releases its Retail 2022 Forecast

Retail Focus

Global architecture, planning and design firm CallisonRTKL has released its Forecast 2022 report – looking at the accelerators, disruptors, and constants shaping the built retail environment in the year to come. It’s all about the Anti-Narrative Narrative,” predicts CallisonRTKL. Tempur-Pedic (New York City). Tempur-Pedic (New York City).

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Secrets of selling to the 1 per cent

Inside Retail

I think the most important thing about our clientele is that the biggest luxury they crave is time. The brand plans to increase the number of locations from four to 24 by the end of next year. Ultimately, the goal is to leave the shopper with a “souvenir” experience that, in turn, will create positive memories and a desire to return.

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