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Ecommerce in 2025: How Data Quality Powers Growth and Customer Satisfaction

Retail TouchPoints

Ecommerce businesses can better understand and serve their clientele when interactions are powered by clean customer data. Clean, validated address data is an essential business asset that drives a smoother customer experience, reduces operational costs and minimizes errors. This sponsored content is brought to you by Melissa.

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How Social Commerce, Same-Day Delivery and Live Chat are Driving Sephora’s Omnichannel Evolution

Retail TouchPoints

The LVMH -owned retailer did have to play a bit of catch up, though, when it came to omnichannel fulfillment , fast-tracking the roll out of services like BOPIS and launching new innovations such as virtual beauty consultations. I could see that sort of clienteling aspect come into it.

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Key Strategies to Improve Your Retail Company’s Online Customer Journey and Increase Customer Retention

Retail Focus

This includes all of your customer’s encounters with your online brand, from initial awareness of the company and its offerings to the post-purchase customer service experience. This is where your potential client base learns about your service or product via your online or offline marketing campaigns, or possibly by word-of-mouth.

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Retail Technology Show’s 2022 Innovation Awards shortlist is announced

A1 Retail

The awards programme celebrates innovation and technological advancement that will revolutionise retailers’ operations. Datalogic – (Stand 6B88) – Shortlisted for its new packing bench solution, the Matrix 320 helps retailers and ecommerce teams improve operational efficiencies to streamline the picking and packing of online orders.

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15 Return Policy Examples

Small Biz Trends

A return policy can save business owners, their employees and their customers (both traditional clientele and online shoppers) plenty of headaches by defining when and how items can be returned or exchanged. Is the customer responsible for return shipping costs, or will the business pay for return shipping charges?

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Retail Technology Show’s 2022 Innovation Awards shortlist is announced

365 Retail

A mainstay of Retail Technology Show’s commitment to showcasing the most progressive innovations that help drive retail businesses forward, the awards celebrate and recognise the most future-forward technologies with the power to transform retailers’ operations.

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Retail Consumer Behavior Patterns and Shifting Dynamics: The Future of Retail & Retail Trends

RETAIL MANAGEMENT SOFTWARE

Shoppers have readily adjusted to the “new normal,” whether it’s a higher reliance on e-commerce, a surge in-home delivery, rapid adoption of curbside pickup, an increase in contactless payment, or other modifications in their behavior. Here Are The Ten Emerging Retail Trends We Predict For 2022.