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Ecommerce in 2025: How Data Quality Powers Growth and Customer Satisfaction

Retail TouchPoints

Ecommerce businesses can better understand and serve their clientele when interactions are powered by clean customer data. Clean, validated address data is an essential business asset that drives a smoother customer experience, reduces operational costs and minimizes errors. This sponsored content is brought to you by Melissa.

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New Research: Retailers Plan to ‘Invest Their Way’ Through Impending Recession

Retail TouchPoints

This year the report was co-commissioned in partnership with a number of Mercaux’s fellow members of the MACH Alliance , a nonprofit dedicated to promoting open tech ecosystems, including Fluent Commerce , comme r cetools and Or i um. Spain, Italy and France as well as the Benelux and Nordic countries.

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As Gen Z Gains Spending Power, Luxury Brands Go Big with Digital  

Retail TouchPoints

Once reserved for an ultra-affluent clientele with disposable income to spend on shopping trips in the world’s most fashionable cities, the luxury category is undergoing a significant transformation. Within this role, Livi serves as a spokesperson for the brand, especially when promoting its technology interests and advancements.

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Farewell cash, hello contactless: How retailers can keep up with consumers

Inside Retail

When New South Wales ended its last lockdown, Melanie De Sylva, founder of De Sylva Hair Design in Sydney, recalls how relieved her loyal clientele was to see her again – particularly when some had suffered the consequences of cutting or colouring their own hair. “By Contactless payments reduce administrative tasks for staff.

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Future Retail Innovations Shaping the Industry in 2025

365 Retail

Technology plays a crucial role in this change, significantly influencing both retailer operations and consumer experiences. Companies are leveraging AI to streamline operations, optimise inventory management and personalise customer interactions. The transformation of the retail industry in recent years has been remarkable.

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What is a Niche Market?

Small Biz Trends

Niche marketing entails channeling marketing efforts towards first identifying a particular type of clientele and their particular needs. By identifying a niche market, you get to tap into a segment of a broader market with its own needs and preferences through the sale of personalized products and services. How a Niche Market Works.

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Retailers’ Guide to Customer Loyalty in an Inflation-Hit Omnichannel Market

RETAIL MANAGEMENT SOFTWARE

For retailers, especially those operating in an omnichannel environment, maintaining customer loyalty in the face of rising costs is a significant challenge. From increased costs of goods to higher operational expenses, retailers are under pressure to adjust prices, which can, in turn, lead to decreased consumer spending.