Retail TouchPoints

APRIL 26, 2023

“Hästens beds are truly one of a kind, providing the ultimate sleep experience to the world’s most discerning clients,” said Bradley Belen, Partner and Managing Director of the Hästens business in MadaLuxe Group’s home division in a statement.

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Retail TouchPoints

AUGUST 8, 2024

. “We are delighted to partner with Rebag, an established leader in the luxury resale space, to meet customer needs with this curated addition to our assortment,” said Jennifer Jones, SVP and General Merchandise Manager Center Core – Women’s Accessories at Bloomingdale’s in a statement.

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Retail TouchPoints

APRIL 5, 2022

Additions such as the CONNECT clienteling app and digital styling tool Stylyze have been pivotal to its recent success, and recent executive appointments, including Vijay Karthik as SVP and Chief Technology Officer , point to continued commitment in this area.

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Inside Retail

JULY 17, 2023

Glow Capital was established by Adore Beauty’s co-founder Kate Morris and former Quadrant Private Equity managing partner Justin Ryan in 2021. Under the deal, the Cargo Crew executive team will “retain full management control” while three members from Glow Capital Partners will join the company’s board.

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Retail TouchPoints

MARCH 19, 2021

The retailer partnered with NewStore , which offers Omnichannel-as-a-Service that combines POS, order management, clienteling and inventory, to implement its omnichannel platform across Marine Layer’s full fleet of 46 U.S. retail stores.

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Retail Focus

MARCH 20, 2025

As we approach more advancements in the payments sector, it is crucial to comprehend how technology is transforming this vital industry and its implications for financial institutions and their clientele. They must also manage the intricacies of regulatory compliance, security, and client acceptance.

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Inside Retail

MAY 3, 2021

Additionally, office workers are returning to the CBD as Covid-19 restrictions are lifted, which is driving a recovery for local retailers from market loss last year due to the lockdown, said Michael Charlton, Crown Group general manager of commercial and retail.

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Inside Retail

FEBRUARY 5, 2025

Burberry gained a lot of traction with high-net-worth, fashion-forward clientele. It’s your most manageable and tangible marketing tool today so treat it like a studio. At first, this strategy appeared super promising. But cracks soon appeared. By 2024, the luxury industry had shed 50 million customers globally.

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Inside Retail

JULY 8, 2024

The reported closure of Microsoft’s brick-and-mortar stores managed by authorised retail partners in China has raised questions about the tech giant’s strategy in the world’s second-largest economy and whether the move is counterintuitive when the market’s consumer electronics sector has seen a sign of recovery.

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Retail TouchPoints

JULY 2, 2020

The solution provider has added Live Voice and Video Chat, Event Management and All-in-One Appointment Management to its clienteling suite in order to help retailers manage new operating procedures and customer preferences. Shoppers also can schedule times themselves.

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Retail TouchPoints

APRIL 11, 2025

Planning these updates to ensure success without disruption needs precise project management, with triage, testing and release that rapidly ensures real-time updates without disruption. Shaping a Service-Focused Organisation Investing in your IT is a necessary way to give your operations a competitive edge in todays business landscape.

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Payment Services Point of Sale Clienteling Customer Experience 147

Inside Retail

SEPTEMBER 18, 2024

Specifically, we develop point of sale, merchandising, order management, CRM, sales audit and analytics solutions. Aptos One is informed and enriched by over 40 years of store systems leadership and supported by our enterprise solutions for order management and fulfilment, merchandising , inventory, sales audit and analytics.

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Suggestive Selling Clienteling Fulfillment Shipping 264

Retail TouchPoints

APRIL 1, 2024

A real-time translation technology will allow you to cater to a diverse, global clientele and drive sustained growth. With over a decade of experience in the language and localization industry, Viviana Bertinetto has led diverse teams and managed programs to bridge linguistic and cultural divides.

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Customer Experience Clienteling Customer Retention Accounting 320

Retail TouchPoints

OCTOBER 27, 2021

Now the offering is open to brands and retailers of all sizes, enabling them to engage more deeply with the platform’s 80 million users through limited-time product drops, one-to-one clienteling and Posh Parties. ”

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Storis

SEPTEMBER 16, 2024

One strategy that has gained traction in recent years is clienteling, a technique rooted in building long-term relationships with customers through personalized interactions and tailored recommendations. Clienteling is a sales philosophy centered around understanding and meeting the unique needs of individual customers.

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Inside Retail

JULY 22, 2024

Earlier this month, Desigual partnered with Melbourne-based brand management firm O’Rourke Showroom to unveil its spring-summer collection, further expanding its retail distribution in Asia Pacific. IR: What are the plans for Desigual in terms of new market entries or product developments in Asia Pacific? BK: Absolutely.

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Inside Retail

OCTOBER 17, 2021

The idea was born when we noticed gaps in the market emerging – our clientele was still after great skincare and expert advice. “We simply had no choice but to pivot the brand, and with forward thinking and innovation, we launched our virtual salon,” she said.

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Retail TouchPoints

JANUARY 20, 2022

For most types of consumer retail stores, the pandemic scared regulars away, diminished traffic from visitors, altered consumer preferences, snapped formerly reliable supply chains and required dramatic shifts in the way stores serve their clientele. But that’s only part of the story.

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Inside Retail

OCTOBER 20, 2024

billion last year, retail analyst and GlobalData managing director Neil Saunders told Inside Retail. I think the most important thing about our clientele is that the biggest luxury they crave is time. The US luxury retail market was worth US$134.6 It is on track to drive US$300 million in annual gross merchandise value by 2027.

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Apparel Department Stores Clienteling Shopping 130

Retail TouchPoints

JULY 12, 2021

The increased volume of single-item orders has pushed them to introduce software tools such as a warehouse management system (WMS) to help satisfy demand while maintaining profitability. It’s not uncommon for managers to think they have the best ideas to address these challenges. Do you know what you need to do next (and after that)?

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Merchant Services Fulfillment Shipping Inventory Management 279

Inside Retail

MARCH 6, 2023

Here, we speak with the brand’s general manager, Van Mulryan, about the new Tag Heuer boutique in Adelaide, the increased demand for luxury items and how her upbringing has shaped her career. IR: What role do collaborations play in enabling you to reach a new clientele? For us, that clientele side and customer experience is really key.

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Boutique Wholesale Clienteling Point of Sale 264

Retail TouchPoints

FEBRUARY 3, 2022

This allows retailers to identify which strategy is most effective, and ultimately leads to better results, engagement with customers and decreased costs on pushing a product that may not be resonating with your clientele. However, by enabling Chat Commerce, retailers are able to gather and apply data in a rapid fashion.

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Inside Retail

JULY 24, 2024

“This new direction for the brand aligns seamlessly with our mission to uphold its rich heritage while catering to the evolving tastes of our clientele.” It manages classic brands such as Lanvin, Wolford, Sergio Rossi, St John Knits, and Caruso.

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Clienteling Fashion Management 147

Retail Focus

JANUARY 6, 2022

Focusing on key themes of escapism, sustainability, access to nature, and multi-sensory experiences, the store elevates the conversation beyond any one purchase and taps into the lifestyle and wellbeing aspirations of its clientele through seamless and responsive technology. Tempur-Pedic (New York City).

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Retail TouchPoints

FEBRUARY 10, 2021

The platform combines POS, order management, inventory, fulfillment, and clienteling in a single cloud system, and its precise inventory and order management functionality will be integral to future offerings related to subscriptions and loyalty.

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Clienteling Fulfillment Management Consumer 147

Retail TouchPoints

FEBRUARY 8, 2024

Additionally, high interest rates are a reality for the “foreseeable future,” which has “fundamentally changed the disposable income available to individuals,” according to Mohit Mohal, a Managing Director with Alvarez & Marsal’s Consumer and Retail Group. That has ultimately had a trickle-down effect on the category.”

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Inside Retail

JULY 5, 2024

The backlash was swift with the public sentiment conveying that Witchery appeared to be betraying its loyal customer base for a new, younger, whiter and thinner clientele. Schofield stepped down as managing director in June 2023. The deep irony that the collection was titled ‘Bold Awakening’ was not lost on anyone.

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Fashion Clienteling Consumer Apparel 257

Retail TouchPoints

FEBRUARY 29, 2024

The centrality of the POS has led both retailers and solution providers to integrate it with other fundamental operational systems, from inventory and order management to customer relationship management (CRM) and, of course, payments. Today’s POS systems have expanded beyond their traditional roles.

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Retail TouchPoints

JANUARY 8, 2021

Lush provides ethical and sustainable alternatives to skincare: 62% of Lush’s UK-based clientele is built up of millennials and Gen Z. There are a variety of tools to help you set up, manage, track and analyze your business’ online performance. Apple’s brand is globally known as premium, but premium also means expensive.

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Retail Focus

OCTOBER 19, 2021

Stuart McDowell, Managing Director of Laings , said: “This expansion reaffirms our commitment to in-store experiences – and to Cardiff, a vibrant city with a thriving retail scene. Being able to showcase these esteemed brands in our signature space is sure to inspire both our clientele and those working in the industry.”.

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Retail TouchPoints

APRIL 11, 2024

As Senior General Manager of WCC, Louis Schillace has witnessed this evolution firsthand. While Schillace oversees operations, retail relations and marketing, he also has spent the four -plus years working closely with Sean Salvador, Westfield’s Senior Manager of Events Business Development.

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Merchant Services Consumer Clienteling Shopping 278

Retail TouchPoints

JUNE 28, 2023

For example, in-store kiosks can’t support endless aisle experiences if they aren’t underpinned by real-time inventory visibility and omnichannel order management capabilities. “Do Do retailers have interest in technologies that garner a lot of attention and PR?

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Retail TouchPoints

FEBRUARY 12, 2024

In addition to managing a global customer success portfolio, Vishnubhotla established high-value strategic partnerships. His leadership skills extend to spearheading revenue generation efforts, serving a diverse clientele across multiple industries.

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Shipping Clienteling Returns Shopping 282

Retail Focus

JANUARY 16, 2023

Sebastian Boekholt, Managing Director FWS / Stetson Europe, added: “We have been on the hunt for the perfect location to launch our debut UK flagship store, and Seven Dials, with its multi-generational clientele and strong line-up of unique, independent brands, is exactly what we’ve been looking for.

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Retail Focus

SEPTEMBER 24, 2021

We can’t wait to unveil our new showroom to our Welsh clientele next month.”. the St David’s Partnership, whilst Laings managed the expansion direct. This news follows the recent opening of Swiss luxury technical watchmakers, Breitling, at St. Cushman & Wakefield?advised?the

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Inside Retail

APRIL 30, 2024

Central to this transformation was the adoption of NewStore , a unified commerce platform anchored in an omnichannel POS – with built-in solutions such as order and inventory management, clientelling, and store fulfilment. Before NewStore, we had many disparate systems across the organisation.

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Checkout Clienteling Customer Experience Inventory Management 147

Inside Retail

JULY 19, 2022

It’s part of the mall’s rejuvenation to refresh and elevate its positioning among its clientele. The pandemic had of course hit the retail market in Singapore with movement restrictions for the last two years, and the management saw this an opportune time to recalibrate and refresh its retail offerings. Attracting crowds.

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