Retail TouchPoints

MARCH 24, 2022

AMIRI has partnered with SaaS provider Tulip to enhance its physical store shopping experience with solutions including: Clienteling , which creates high-touch experiences for Amiri’s most valued clients through providing systematic connection-building options for store associates; Appointments to allow customers to book one-on-one meetings with store (..)

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A1 Retail

DECEMBER 4, 2024

With more than 50 locations across the capital, including on luxury high streets, Moleskine looks to attract customers who appreciate high-quality notebooks, writing instruments, bags and more. We are looking forward to seeing how the stores thrive in their locations.”

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Beauty and Health Clienteling Accessories Location 104

Inside Retail

AUGUST 15, 2023

Located at 109 Riley Street, amid Darlinghurst’s burgeoning design precinct, the store is in collaboration with Australian interior designer Greg Natale. Fashion brand Farage has launched a five-story concept store in Sydney, as it marks its 25th year in the industry.

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Fashion Clienteling Boutique Location 246

Retail TouchPoints

JULY 9, 2020

In a best-case scenario, where a vaccine becomes available or the economic ramifications of the pandemic are not too severe, people will resume shopping and traveling and give a boost to luxury goods sales,” said Willersdorf in an interview with Retail TouchPoints. The Gucci try-on filter for Snapchat in action. Source: Gucci).

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Inside Retail

JANUARY 12, 2025

The first store is set to open in Tokyos shopping district Ginza. Over the years, we have also consistently observed a strong appreciation for Bacha Coffee from Japanese customers across our global locations and online boutique. IR : What will be the key criteria in selecting new locations?

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Boutique Clienteling Location Planning 130

Inside Retail

OCTOBER 20, 2024

From exclusive capsule collections with designer brands like Gucci, Bottega Veneta, Loewe, and Brunello Cucinelli, to one-of-a-kind premium experiences, such as a 24-hour event in Shanghai produced alongside the Paris-based label Courrèges, Mytheresa offers a shopping experience that only a select few can indulge in, let alone afford.

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Retail TouchPoints

AUGUST 18, 2022

Once reserved for an ultra-affluent clientele with disposable income to spend on shopping trips in the world’s most fashionable cities, the luxury category is undergoing a significant transformation. Luxury brands must identify virtual tools that will relay their stories authentically for their discerning clientele.

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Inside Retail

APRIL 1, 2025

Our e-commerce platform, which already serves a growing global customer base, is also being continuously optimised to enhance the shopping experience and meet the needs of our international clientele. Our first outlet store at IMM is more than just a new location. IR: Which markets do you see as the most promising?

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Fashion Clienteling Marketing Promotions 130

Retail TouchPoints

NOVEMBER 16, 2023

Serving as the brand’s first-ever immersive design store, the location features a two-level “Design Desk” staffed by design professionals, a Crate & Kids shop-in-shop and a range of services, including floral arrangements and monogramming. 18 through Dec. ”

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Clienteling Department Stores Shopping Location 263

Retail TouchPoints

JANUARY 20, 2022

For most types of consumer retail stores, the pandemic scared regulars away, diminished traffic from visitors, altered consumer preferences, snapped formerly reliable supply chains and required dramatic shifts in the way stores serve their clientele.

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Merchant Services Clienteling Shipping Inventory Management 264

Retail Focus

JANUARY 6, 2022

Technology within the physical store will focus on digitising operations and enabling employees to deliver a more personalised shopping experience where product advice and brand advocacy come across with greater authenticity. Tempur-Pedic (New York City). Tempur-Pedic (New York City).

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Inside Retail

JULY 8, 2024

Sudden but not surprising The move comes four years after the company closed its physical stores in other markets around the world and turned its New York City, London, Sydney and Redmond locations into experience centres, as part of its strategic change in retail operations.

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Retail Focus

DECEMBER 6, 2022

Global high-performance wellness brand, Hyperice , opens its first pop-up shop at luxury department store, Harrods. As a brand, we place huge importance on the locations we are available in, as we want to know that our partners share our values and desire for the ultimate customer experience.

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Department Stores Clienteling ATS Promotions 245

Retail TouchPoints

APRIL 11, 2024

Collaborating to Keep ‘Disruptive Concepts’ Brand-Relevant Because Salvador’s core focus is to bring new and more abstract concepts into WCC, Schillace provides a critical gut-check, ensuring that these ideas fit into the overall “storytelling of the shopping center,” and align with what both consumers and retailers expect, Schillace noted.

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Merchant Services Consumer Clienteling Shopping 278

Retail Bound

MARCH 4, 2025

Shopping malls were once viewed as relics of the pastcasualties of the eCommerce boom and shifting consumer habits. This blog explores why shopping malls have proven resilient, how they’re evolving, and what these changes mean for your brand. These locations have reimagined retail as entertainment. The reasons are clear.

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Retail TouchPoints

FEBRUARY 3, 2022

This is the new critical form of engagement for brands that understand providing the same customer experience and in-person shopping experience via a digital medium is essential for survival moving forward. The same can be said for utilizing an emerging form of consumer engagement — Chat Commerce via chat apps.

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Retail TouchPoints

JUNE 28, 2024

Saks Fifth Avenue is doubling down on its luxury personal shopping and styling service, The Fifth Avenue Club. One year after its launch as a standalone concept, the Club has seen high client engagement and is planning to open additional standalone locations this year to bring its total to 20. ”

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Fashion Location Shopping Planning 279

Retail TouchPoints

NOVEMBER 3, 2020

Consumers have taken shopping into their own hands — literally — with the use of ecommerce on mobile up 80%. With consumer and shopper priorities changing, the new mission of retail is more about essentials, getting in and out quickly, convenience and multi-tasking in one place rather than going to several locations.

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Clienteling Returns Consumer Location 207

Retail TouchPoints

OCTOBER 13, 2022

Now, with four physical ThirdLove stores open, Veronique Powell, the brand’s VP of Strategy and Operations, noted in an interview with Retail TouchPoints that ThirdLove will open at least four more locations by the end of 2022, in Washington, D.C., Reaching an international clientele is a major milestone for any brand.

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Wholesale Consumer Clienteling Location 299

Retail TouchPoints

FEBRUARY 18, 2021

Less than half ( 48% ) of consumers who have already received the vaccine say they feel more comfortable shopping in stores now. Further, 96% of consumers say they will continue to take personal safety precautions while shopping. Even with vaccinations beginning to roll out across the U.S., Is the store limited in space?

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Beauty and Health Consumer Shopping Clienteling 311

Retail TouchPoints

MARCH 21, 2022

The materials were created to help every associate “take their digital clienteling efforts to the next level across various touch points,” said Severson. “We Overall, at NMG we believe in an integrated luxury experience — being there for the customer however, whenever and wherever they choose to shop and engage. “We

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Clienteling Location Marketing Shopping 246

Inside Retail

JULY 22, 2024

Desigual has direct touchpoints in key locations globally, our customer is one that travels and so a big part of our key strategy as we commence is to communicate directly our new direction to metro stores and conquest partners. IR: What are the plans for Desigual in terms of new market entries or product developments in Asia Pacific?

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Clienteling Fashion Wholesale Marketing 262

Retail TouchPoints

FEBRUARY 8, 2024

This pivot has largely been driven by a more cautious and price-aware consumer: 80% of consumers indicate that the economy has slightly or significantly changed their shopping habits and behaviors, according to CI&T research.

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Thrift Store Consumer Clienteling Fulfillment 299

Retail TouchPoints

DECEMBER 2, 2022

For more than 85 years, Economy Candy has been a reliable purveyor of all things sweet, from classic favorites to hard-to-find exotic confections and even viral phenomenon like slime lickers, which are essentially “roll-on deodorant for your tongue,” according to Skye Cohen, who runs the shop alongside her husband Mitchell Cohen.

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Social Commerce Clienteling Location Shopping 290

Retail TouchPoints

FEBRUARY 22, 2023

The shopping mall’s identity crisis has been an oft-discussed topic in the retail industry. Even beforethe pandemic, the narrative focused on how malls were navigating the rise in online shopping and the associated fall in foot traffic. RTP: What is the next big trend in developing an omnichannel shopping mall experience?

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Consumer Shopping Department Stores Clienteling 306

Inside Retail

MAY 28, 2024

We’ve had customers shopping while on vacation in another city, who continue to shop with that sales associate from afar after returning home. We continue to increase the use of our clienteling platform to connect our customers with our stylists, spur repeat purchases and help deliver a more personalised experience.

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Boutique Fashion Clienteling Marketing 257

Retail TouchPoints

SEPTEMBER 20, 2023

The location had already been snapped up and was eventually turned into a Turkish rug shop. Haisfield and his family moved to Charleston anyway and began looking for a different location to make the brand’s brick-and-mortar debut. The rug shop closed, and Haisfield hastily entered what he called “competitive” negotiations. “We

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A1 Retail

AUGUST 2, 2024

Born in Chorlton, the new eatery marks Jerk Junction’s first venture into a shopping centre setting, bringing a vibrant taste of the Caribbean to Trafford Centre’s diverse culinary landscape. The post Jerk Junction to open first shopping centre location at Trafford Centre appeared first on A1 Retail Magazine.

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Location Shopping Clienteling ATS 59

Retail TouchPoints

FEBRUARY 6, 2023

Implementing new omnichannel technologies at brick-and-mortar locations in particular appears to be a big focus for the year, as retailers look to capitalize on increased footfall to offset smaller basket sizes. Regardless of the method, the result is the demise of the cash wrap as we know it. “If

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Retail Focus

MARCH 16, 2023

Parisian-born, female-owned hair salon Myriam K has teamed up with Formroom to create a unique and luxurious space for their new salon located in the heart of Dubai. Ensuring that treatment areas remain hidden from the shop’s front view, the design respects the modesty preferences of Myriam K’s customers.

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Clienteling Fashion Location Marketing 148

Retail TouchPoints

FEBRUARY 29, 2024

Features like AI-powered recommendations and dynamic pricing are personalizing shopping experiences. Simply asking ‘How was your shopping experience today?’ Among other benefits, these types of solutions simplify employee training and make it easier to move associates to different locations as scheduling needs demand.

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Point of Sale Merchant Services Payment Services Checkout 262

Retail Focus

NOVEMBER 28, 2022

Brands ensure a frictionless journey “from and to”, at any time, from any location and through any device or touchpoint. . Many brands have taken one step further to focus on clienteling services to offer personalized experiences. Acknowledging the power of technology . Engaging the senses.

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A1 Retail

MARCH 7, 2025

Spanning 203 sqm of retail space, the store is designed to offer an immersive shopping experience where customers can explore tailored sleep solutions that blend comfort with cutting-edge technology. 8s unparalleled sleep experience to this iconic London location. Dana Mantripp, Retail Director Sleep.8, The post Sleep.8

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Inside Retail

MARCH 6, 2023

We’ve always had our sights set on South Australia, but we had to find the right location in a luxury retail destination, and we found a home in Adelaide Central Plaza. VM: We have seven stand-alone boutiques located all across Australia. IR: What role do collaborations play in enabling you to reach a new clientele?

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Inside Retail

OCTOBER 24, 2021

Podcasts are an easy to access platform for our customers or listeners who already lead busy lives, and can be enjoyed while they commute, do their weekly shop, or while on their walk,” he said. We’re offering a mix of talent, businesses and industries,” Dole said. We’re launching our first magazine, The Blow.

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Retail Gazette

DECEMBER 5, 2023

Located on the 2nd floor of the fashion department in Peter Jones, the pop-up features a selection of luxury products from a range of brands including Goyard, Chanel, Moncler, Gucci and Loewe. Inside, shoppers can browse a collection of pre-loved designer pieces including outerwear, bags and accessories.

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Inside Retail

SEPTEMBER 7, 2023

The management team ensures tenant compatibility with each mall’s identity through rigorous curation, blending both global and local brands to cater to their clientele’s varied needs. This approach, built upon over 15 years of research, merges traditional and digital shopping experiences to continually attract and engage visitors.

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