Retail TouchPoints

SEPTEMBER 14, 2023

fulfillment operations. By handing operations off to Cart.com, Pacsun will be able to tap into the company’s “scale, proprietary technologies and operational expertise” to “enhance our efficiency and increase customer satisfaction,” said Russell Bowers, COO and CFO of Pacsun in a statement.

Fulfillment 263

Fulfillment Clienteling Inventory Management Point of Sale 263

Retail TouchPoints

MAY 30, 2023

Bouclair has rolled out a new POS platform in its 54 stores across Canada. The PredictSpring solution includes both stationary and mobile POS applications along with clienteling, omnichannel commerce and inventory management capabilities.

Home Furnishings 296

Home Furnishings Clienteling Inventory Management Fulfillment 296

Retail TouchPoints

JULY 8, 2020

Appearing at Retail TouchPoints ’ Retail Innovation Conference in 2019 , CIO Todd Treonze said the company was implementing “buy anything, get it anywhere (BAGA)” fulfillment — a long-time aspiration for omnichannel retailers that has yet to be realized by most.

Clienteling 191

Clienteling Fulfillment Apparel Location 191

Retail TouchPoints

FEBRUARY 29, 2024

It’s also a useful architecture for adding CRM capabilities, for example “ensuring you can align a single view of the customer across multiple channels, and extending that into clienteling,” he added. Bitcoin was the rage, and now it isn’t,” noted Sheldon.

Point of Sale 262

Point of Sale Merchant Services Payment Services Checkout 262

Retail TouchPoints

NOVEMBER 3, 2020

The main messages: Lean in to clienteling, partnerships and regional ambassadors. Technology suggestions included: Endear , empowering store associates to become digital marketers; and Hero , connecting online customers to store associates via text, chat, voice and video call.

Clienteling 207

Clienteling Returns Consumer Location 207

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

Retention takes center stage for retail businesses ; retailers can enhance their post-purchase experiences, streamline fulfillment, and increase their communications with current customers. New Look Stores. Emphasizing micro-fulfillment & smart delivery. The race for Prime CX is the new battleground.

Retail Trends 111

Retail Trends Consumer Payment Services Fulfillment 111

Retail TouchPoints

OCTOBER 23, 2024

While being able to physically investigate a product in context is a clear value prop of the brick-and-mortar experience, consumers increasingly see stores as destinations for high-quality service, immersive experiences and activations, and even digital order fulfillment.

Checkout 260

Checkout Clienteling Fulfillment Store Operations 260