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A Retailer’s Guide to Preparing Your Warehouse for Ecommerce Success

Retail TouchPoints

Another factor driving the adoption of WMS in ecommerce is the growing trend for retailers to offload online order fulfillment to distribution partners. Success for any retailer — especially those involved in ecommerce fulfillment — begins with what I often refer to as good warehousekeeping. A (Tidy) Path to Success.

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CallisonRTKL releases its Retail 2022 Forecast

Retail Focus

Retailers are already redesigning brick-and-mortar locations to accommodate product distribution, converting retail stores into micro-fulfilment spaces and offering curb side pick-up and return services, many large stores are also looking to distribute essential customer services across a small network of physical locations.

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‘We are in the Business of Emotions, Not Transactions’: Exclusive Q&A with Neiman Marcus Group CTO Bob Kupbens

Retail TouchPoints

We already use Stylyze today through our clienteling tool, NM and BG CONNECT, allowing us to provide outfit styling as well as other applications to assist our selling associates and provide our customers with a personalized luxury experience. RTP: What role will these digital capabilities play in NMG’s overall omnichannel strategy?

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#RIC20 Roundtable Recap: How Stores Can Still Amaze Shoppers

Retail TouchPoints

The main messages: Lean in to clienteling, partnerships and regional ambassadors. Attendees discussed a better approach to training, specifically in COVID-related tasks, scheduling optimization that maximizes coverage and appointment-based tools that handle customer queues.

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How Social Commerce, Same-Day Delivery and Live Chat are Driving Sephora’s Omnichannel Evolution

Retail TouchPoints

The LVMH -owned retailer did have to play a bit of catch up, though, when it came to omnichannel fulfillment , fast-tracking the roll out of services like BOPIS and launching new innovations such as virtual beauty consultations. I could see that sort of clienteling aspect come into it. I’m excited about personalization.

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Simplifying the Customer’s Return Trip

Retail Pro

Building a clientele is tough. A retailer needs inventory tools that luckily, omnichannel POS and retail … Continue reading → The post Simplifying the Customer’s Return Trip first appeared on Retail Pro Blog.

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From the Caribbean to Hong Kong: The story behind sustainable label Beam Bold 

Inside Retail

Upon my return, I visited Sham Shui Po, a garment district in Hong Kong to explore fabric options. I have been balancing multiple roles, from design to marketing, but I’ve recently hired an assistant to handle order fulfilment and operations. I complimented her and she shared that she owned nothing black.