Remove Clienteling Remove Fulfillment Remove Location
article thumbnail

Ecommerce in 2025: How Data Quality Powers Growth and Customer Satisfaction

Retail TouchPoints

Ecommerce businesses can better understand and serve their clientele when interactions are powered by clean customer data. For example, geocoding tools leverage geographic data to help businesses target outreach programs and promotions in specific locations, aligning marketing efforts with customer needs.

article thumbnail

CallisonRTKL releases its Retail 2022 Forecast

Retail Focus

Retailers are already redesigning brick-and-mortar locations to accommodate product distribution, converting retail stores into micro-fulfilment spaces and offering curb side pick-up and return services, many large stores are also looking to distribute essential customer services across a small network of physical locations.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

New Research: Retailers Plan to ‘Invest Their Way’ Through Impending Recession

Retail TouchPoints

Implementing new omnichannel technologies at brick-and-mortar locations in particular appears to be a big focus for the year, as retailers look to capitalize on increased footfall to offset smaller basket sizes.

Planning 288
article thumbnail

As Microsoft shuts stores in China, are authorised retailers still relevant?

Inside Retail

Sudden but not surprising The move comes four years after the company closed its physical stores in other markets around the world and turned its New York City, London, Sydney and Redmond locations into experience centres, as part of its strategic change in retail operations.

article thumbnail

In Bankruptcy, Brooks Brothers Explores Sale, Closes 50+ Stores

Retail TouchPoints

Brooks Brothers already has decided to close approximately one-fifth of its roughly 250 locations in North America. Those stores were located in Darien and Westport, Conn.; Approximately 250 Brooks Brothers stores are located outside the U.S. Eight have already been permanently shuttered, according to Business Insider.

article thumbnail

Category Insights Report: Dollar Stores Redefine Themselves with Enhanced Merchandising and Mobile Apps

Retail TouchPoints

Part of the reason for this pattern is that dollar stores are numerous and fairly conveniently located, a result of these retailers’ increased investment in their brick-and-mortar footprints. “If “They will break their trips into multiple small trips with the average order value being between $15 and $20 ,” Mohit explained.

article thumbnail

#RIC20 Roundtable Recap: How Stores Can Still Amaze Shoppers

Retail TouchPoints

With consumer and shopper priorities changing, the new mission of retail is more about essentials, getting in and out quickly, convenience and multi-tasking in one place rather than going to several locations. The main messages: Lean in to clienteling, partnerships and regional ambassadors.