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Return-To-Office: Why Luxury Retailers Should Refresh Their Clienteling Strategies Along with Their Customers’ Work Wardrobes

Retail TouchPoints

Those who said work-from-home was here to stay might be surprised to learn that we are witnessing a shift back to the office, with many organizations small and large instituting mandates for at least a partial return to office for the majority of their employees. in the first quarter to a mere 1.6%

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Data-Driven Sustainability: How Supply Chain Efficiency and Clienteling Drive More Sustainable Operations and Customer Choices

Retail TouchPoints

When delivering goods, luxury retailers can also reduce their carbon footprint by offering BORIS, BOPIS and BOSS (buy online, return in-store, buy online, pick up in-store, and buy online, ship to store) options. There is also a significant intersection of sustainability with customer preference data.

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Beating expectations: Is Hermes immune to the global downturn?

Inside Retail

Fashion and leather goods fell 5 per cent to €9.15 He added that the loyalty of Hermes’ clientele has contributed to maintaining stable sales figures, despite prevailing global economic uncertainties. The company has posted a sales increase of 11.3 billion, while watches and jewellery dropped 4 per cent to €2.39

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Under a cloud of belt-tightening, Paris Fashion Week struts on

Inside Retail

Celebrities and international crowds have descended on the French capital, marking the fashion industry’s sweeping return as it rides a post-pandemic spending frenzy. ” A glimpse of Issey Miyake’s Spring-Summer 2023 women’s ready-to-wear collection show during Paris Fashion Week. Source: Reuters.

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French Contemporary Fashion Brand Brings Rental Service to U.S.

Retail TouchPoints

Customers can return the items at the end of the rental period with free shipping and dry cleaning, continue to rent for a daily fee or purchase the item at a discount. Those available for rental in the selected size and color will display a “Borrow” button. The service is powered by B2B rental technology platform CaaStle.

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Behind the demise of Harrolds: A cautionary tale or singular case?

Inside Retail

Earlier this year, it was reported that Harrolds’ Melbourne and Sydney stores would be relocated as part of the business’s plan to return to sustainable profit, however, the business remained plagued by difficulties in the retail sector. The post Behind the demise of Harrolds: A cautionary tale or singular case?

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Burberry’s turnaround strategy reveals the power of emotional connection

Inside Retail

With a target of 5 billion in annual revenue, it raised handbag prices beyond 2000 and adopted a positioning that aimed to compete with the highest and most elite fashion houses. Burberry gained a lot of traction with high-net-worth, fashion-forward clientele. At first, this strategy appeared super promising.

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