Retail Focus

SEPTEMBER 1, 2024

It’s is more than just making a simple purchase; it’s about providing an effortless, engaging experience that keeps customers returning to your business. Focusing on the online customer journey is more important now than it has ever been, with more and more consumers preferring digital stores to physical ones.

Customer Retention 130

Customer Retention Payment Services Clienteling Shopping 130

Retail TouchPoints

APRIL 1, 2024

Research shows that nearly 30% of businesses lacking appropriate multilingual support have lost customers. On the other hand, businesses providing multilingual support see tangible benefits, like bolstered loyalty that improves overall customer retention.

Customer Experience 317

Customer Experience Clienteling Customer Retention Accounting 317

365 Retail

DECEMBER 20, 2023

What is customer retention? Customer retention refers to a company’s capacity to convert purchasers into repeat customers, preventing them from purchasing from a rival. Why is customer retention crucial for businesses? The company’s interest is reasonable.

Customer Retention 52

Customer Retention Merchant Services Clienteling Telecommunications 52

Storis

MAY 17, 2024

Understanding the advantages of earning repeat customers is the foundation to grow your company. Before diving into improving your company’s customer retention rate, it is important to understand how it will positively affect your company. Reducing customer defection rate by 5% can increase profitability by 25-125%.

Customer Retention 52

Customer Retention Home Furnishings Payment Services Customer Experience 52

Storis

FEBRUARY 23, 2020

Understanding the advantages of earning repeat customers is the foundation to grow your company. Before diving into improving your company’s customer retention rate, it is important to understand how it will positively affect your company. Reducing customer defection rate by 5% can increase profitability by 25-125%.

Customer Retention 52

Customer Retention Home Furnishings Payment Services Clienteling 52

CJ Retail Solutions

DECEMBER 4, 2024

Retailers that prioritize cleanliness not only meet customer expectations but also demonstrate their commitment to public health, which can enhance brand loyalty as customers are more inclined to return to stores that prioritize their well-being.

Inventory Management 52

Inventory Management Customer Experience Clienteling Customer Retention 52

Retail Minded

JULY 29, 2023

Digital platforms, including Facebook, Twitter, and Instagram, have gained significant prominence as potent marketing instruments for brands, enabling them to extend their outreach and cultivate valuable relationships with a more diverse range of prospective clientele.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52