Retail Focus
SEPTEMBER 1, 2024
By building an intelligently optimised online customer journey you can achieve higher sales conversion rates, improved customer retention, and a stronger, more recognisable brand. This can ideally lead to long-term customer retention and improve the profitability and efficiency of your business processes.
Retail TouchPoints
APRIL 1, 2024
Research shows that nearly 30% of businesses lacking appropriate multilingual support have lost customers. On the other hand, businesses providing multilingual support see tangible benefits, like bolstered loyalty that improves overall customer retention.
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Storis
SEPTEMBER 16, 2024
One strategy that has gained traction in recent years is clienteling, a technique rooted in building long-term relationships with customers through personalized interactions and tailored recommendations. Clienteling is a sales philosophy centered around understanding and meeting the unique needs of individual customers.
365 Retail
DECEMBER 20, 2023
What is customer retention? Customer retention refers to a company’s capacity to convert purchasers into repeat customers, preventing them from purchasing from a rival. Why is customer retention crucial for businesses? The company’s interest is reasonable.
Inside Retail
OCTOBER 30, 2023
Van Damme said that the brand has a high customer retention rate, and she plans to engage with retail partners to create more personalised brand experiences “I never thought that I would be doing trunk shows in San Diego and Nashville, but that seems to be an effective way of engaging with a new audience.
RETAIL MANAGEMENT SOFTWARE
APRIL 24, 2023
Subscription-based loyalty programs can create a sense of exclusivity and commitment among customers, leading to greater loyalty. Retailers can leverage subscription loyalty programs to create a recurring revenue stream, boost customer retention and build long-term loyalty.
Storis
MAY 17, 2024
Understanding the advantages of earning repeat customers is the foundation to grow your company. Before diving into improving your company’s customer retention rate, it is important to understand how it will positively affect your company. Reducing customer defection rate by 5% can increase profitability by 25-125%.
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