Remove Clienteling Remove Customer Experience Remove Wholesale
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Behind Desigual’s repositioning and its Asia Pacific expansion

Inside Retail

Tim O’Rourke: Desigual has been available in Australia for more than a decade and is sold in a wide range of wholesale accounts. Growing our existing wholesale partners is the main goal and the genesis of the push for further brand presence in the market. How did you go about reaching a younger customer?

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Kate Spade CEO: “The power of TikTok for product discovery is incredible”

Inside Retail

Here Fraser explains how being “an emotional brand” makes for the “magic” that creates Kate Spade New York’s unique omnichannel customer experience. Inside Retail : Customer experience is crucial in the retail industry. How does Kate Spade New York prioritise customer satisfaction, both online and in-store?

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How Tag Heuer is evolving to stand the test of time

Inside Retail

Image supplied IR: What does Tag Heuer’s presence in Australia look like in terms of stand-alone stores, online and wholesale? And then we have our wholesale partners, where we find our clients have a loyal database. IR: What role do collaborations play in enabling you to reach a new clientele? What did it entail exactly?

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Why Argent’s Store Design Supports Community Events and 1:1 Styling Sessions

Retail TouchPoints

But when it had to shutter all of its locations, Argent prioritized building its DTC ecommerce business and eventually expanding into wholesale. Now Argent is riding a growth wave fueled by a wholesale partnership with Nordstrom and its latest foray into denim.

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Innovative Retailer: Tillingham Wines

Retail Insider

About a third of the production is sold direct-to-consumer (DTC), another third exported (lots to Scandinavians who love natural wine, according to Waldgate) and a final third through wholesalers. And a retailer who gets 10-12 bottles of the most popular wines is doing pretty darn well. But this statistic may surprise you.