Retail TouchPoints

FEBRUARY 25, 2025

Ecommerce businesses can better understand and serve their clientele when interactions are powered by clean customer data. Customer profiles that are correct, current and enhanced with demographic and geographic data allow organizations to personalize communications, optimize marketing efforts and uncover new customer prospects.

Merchant Services 179

Merchant Services Payment Services Supply Chain Management Shipping 179

Retail Focus

JANUARY 5, 2024

The term ‘phygitalisation’ is used to describe the fusion of physical and digital realms to create a seamless and enhanced customer experience. Sales associates must be proficient in both traditional customer service skills and the use of digital tools to enhance the customer experience.

Customer Experience 147

Customer Experience Supply Chain Management Clienteling Management 147

Retail Focus

APRIL 4, 2024

A discerning global clientele has consistently been captivated by the allure of premium and luxury brands. Upholding their brand’s legacy and exclusivity is necessary while also exploiting the potential of digital technologies to reach, engage, and retain their clientele.

Clienteling 147

Clienteling Supply Chain Management Customer Experience Consumer 147

365 Retail

SEPTEMBER 1, 2024

Retailers with the correct tools may examine buying habits, project future directions, maximise inventory control, and even enhance supply chain management. The end effect is a more agile, customer-centric company able to react fast to changes in the market.

Target Market 52

Target Market Consumer Advertising Returns 52

365 Retail

NOVEMBER 13, 2023

Point-of-Sale Systems POS systems can be beneficial tools for retailers navigating seasonal demands as they offer valuable insights into customer behaviour patterns. The combination of AI and POS systems is becoming popular, as it can provide actionable stock management data.

Inventory Management 52

Inventory Management Management Planning Drop-Shipping 52