Retail TouchPoints

MAY 30, 2023

Bouclair has rolled out a new POS platform in its 54 stores across Canada. The PredictSpring solution includes both stationary and mobile POS applications along with clienteling, omnichannel commerce and inventory management capabilities.

Home Furnishings 296

Home Furnishings Clienteling Inventory Management Fulfillment 296

Retail TouchPoints

NOVEMBER 3, 2020

Attendees discussed a better approach to training, specifically in COVID-related tasks, scheduling optimization that maximizes coverage and appointment-based tools that handle customer queues. The main messages: Lean in to clienteling, partnerships and regional ambassadors.

Clienteling 207

Clienteling Returns Consumer Location 207

Retail TouchPoints

JULY 8, 2020

From a customer experience perspective, being able to provide complete visibility both online and in-store to all that inventory was a big win for us,” he said.

Clienteling 191

Clienteling Fulfillment Apparel Location 191

Retail TouchPoints

FEBRUARY 29, 2024

It’s also a useful architecture for adding CRM capabilities, for example “ensuring you can align a single view of the customer across multiple channels, and extending that into clienteling,” he added. Near-term advancements will address current limitations, enhancing customer experience and retailer security.”

Point of Sale 262

Point of Sale Merchant Services Payment Services Checkout 262

Retail TouchPoints

OCTOBER 23, 2024

In addition to the table stakes fulfillment offerings — buy online/pick up in-store and buy online/ship from store — the Vitamin Shoppe has built an expansive ecosystem of “on-demand delivery” partners and has become known for its clienteling-based sales model, driven by its “health enthusiasts.”

Checkout 260

Checkout Clienteling Fulfillment Store Operations 260