Clienteling Customer Experience Point of Sale 
Retail TouchPoints
FEBRUARY 29, 2024
The point-of-sale (POS) system has always been the one truly indispensable technology for any merchant, large or small. It’s also a useful architecture for adding CRM capabilities, for example “ensuring you can align a single view of the customer across multiple channels, and extending that into clienteling,” he added.
Retail TouchPoints
AUGUST 28, 2023
The specialty retailer for Gen Z has selected Manhattan Active Point of Sale to enhance its omnichannel sales strategy and deliver seamless shopping experiences across all channels. The retailer already uses Manhattan Active Omni Order Management, including store inventory and fulfillment capabilities. ” .
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Retail TouchPoints
JUNE 29, 2021
The data is available in real time at the POS, empowering store associates to deliver seamless brand experiences with capabilities such as mobile checkout, endless aisle, store fulfillment, inventory management and clienteling. Our brand is a true labor of love,” said Alex Faherty, Co-founder and CEO of Faherty Brand in a statement. “As
Retail TouchPoints
FEBRUARY 6, 2023
The customer gets everything they want in a single, seamless transaction, and the retailer handles the rest (with the help of a range of technologies, of course). Stores as multi-purpose hubs — Transitioning from legacy to next-generation point-of-sale systems was a tech priority for 79% of the retail executives surveyed.
Inside Retail
MARCH 6, 2023
Whilst people weren’t able to travel, they wanted to really spoil themselves and do something special, and we were able to create those experiences for our clients. IR: What role do collaborations play in enabling you to reach a new clientele? For us, that clientele side and customer experience is really key.
Inside Retail
APRIL 30, 2024
Central to this transformation was the adoption of NewStore , a unified commerce platform anchored in an omnichannel POS – with built-in solutions such as order and inventory management, clientelling, and store fulfilment. Customer details and order details were across many different systems,” explained Ratcliffe.
Retail TouchPoints
JUNE 28, 2023
But if you’re not fully connecting inventory, orders and customer information, nothing else is going to work,” said Dave Bruno, Director of Retail Market Insights at Aptos , in an interview with Retail TouchPoints. All transaction elements and devices need to know about that product and about the consumer.”
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