Inside Retail

MAY 11, 2021

For those looking for a truly unique way to get married this summer, we’re excited to launch weddings at Selfridges,” Rebecca Warburton, Selfridges’ director of events and customer experiences, said. A part of that narrative has been to move to experiential retail and maximise its unique offerings and services in-store.

Department Stores 130

Department Stores Clienteling Customer Experience Consumer 130

Retail TouchPoints

AUGUST 8, 2024

Heritage luxury department store Bloomingdale’s is staking a claim in the resale market by partnering with luxury resale platform Rebag. While more than 2,500 of these items will be for sale on Bloomingdales.com, the remaining goods will be featured (and for sale) in five Bloomingdale’s stores nationwide.

Clienteling 248

Clienteling Jewelry Accessories Department Stores 248

Retail Focus

DECEMBER 6, 2022

Global high-performance wellness brand, Hyperice , opens its first pop-up shop at luxury department store, Harrods. Jim Huether, CEO of Hyperice says: “Harrods’ is the world’s most iconic department store. Today, the company is a holistic high-performance wellness brand with numerous product lines and categories.

Department Stores 245

Department Stores Clienteling ATS Promotions 245

Retail TouchPoints

JULY 1, 2021

As the department store sector aims to reinvent itself for retail’s digital age, iconic retailer Neiman Marcus Group (NMG) is investing rapidly in technologies that will elevate its integrated luxury retail strategy across all channels. Some of our investments have been acquisitions, digital partnerships and platform enhancements.

Clienteling 257

Clienteling Department Stores Returns Customer Experience 257

Retail TouchPoints

NOVEMBER 16, 2023

For visitors that can’t make it to the store in person, Crate & Barrel also has created a virtual version of the new flagship that can be visited by customers around the world. ” As with the architecture, the assortment and services inside the store were curated for the brand’s New York City clientele. .

Clienteling 220

Clienteling Department Stores Location Shopping 220

Retail TouchPoints

FEBRUARY 22, 2023

Mardi Najafi, Figure3: We’ve seen a shift in priorities over the course of the last five years or so, with the decrease in traffic to big anchor tenants in the mall – namely department stores – partly due to their late pivot to a seamless, omnichannel approach. They want to make a very visible design statement with those buildings.

Consumer 282

Consumer Department Stores Shopping Clienteling 282

Inside Retail

MAY 21, 2024

[Going into] a department store was a powerful move for us,” Woods recalled. Currently, the brand is prioritising investing in technology throughout its whole supply chain, as opposed to further building out its store network. At the moment our focus is providing a seamless customer experience online and in-store,” Woods said.

Boutique 263

Boutique Fashion Clienteling Department Stores 263