Retail TouchPoints

JULY 12, 2021

It’s no secret that technology has radically changed buying behaviors for nearly every consumer out there, making the migration to ecommerce critical for retailers that want to remain relevant and competitive in today’s economy. New Solutions for Ecommerce Fulfillment (and Returns). Accepting our New Reality.

Merchant Services 279

Merchant Services Fulfillment Shipping Inventory Management 279

Inside Retail

JULY 22, 2024

Inside Retail: What are the reasons behind Desigual’s return to Australia? It is the beginning of a great journey and a stronger focus on PR and marketing for the first time in Australia, and will allow us to reach a broad new audience while engaging existing clientele, with the exciting new offerings and wide range available.

Clienteling 262

Clienteling Fashion Wholesale Marketing 262

Retail TouchPoints

FEBRUARY 22, 2023

During the pandemic, focus shifted to ways shopping malls were attempting to make shopping faster, easier and safer for consumers with curbside services offerings and other omnichannel capabilities. The new and exciting reality today is that consumers are eager to venture into physical spaces, especially if those spaces provide unique value.

Consumer 306

Consumer Shopping Department Stores Clienteling 306

Retail Focus

JANUARY 6, 2022

Consumers care less now for these stories than they do for convenience. Digital interactions will focus on the consumer rather than the brand and leverage integrated technology that links to their profile in the metaverse, which seamlessly extends into the physical realm. Tempur-Pedic (New York City). Tempur-Pedic (New York City).

Fulfillment 246

Fulfillment Clienteling Location Consumer 246

Retail TouchPoints

NOVEMBER 3, 2020

Consumers have taken shopping into their own hands — literally — with the use of ecommerce on mobile up 80%. With consumer and shopper priorities changing, the new mission of retail is more about essentials, getting in and out quickly, convenience and multi-tasking in one place rather than going to several locations.

Clienteling 207

Clienteling Returns Consumer Location 207

Retail TouchPoints

FEBRUARY 18, 2021

And as COVID-19 volatility continues to put retailers and consumers in a frustrating holding pattern, more retail brands are turning to appointments to minimize store traffic and keep social distancing guidelines in place. consumer health concerns still loom, according to survey data from Shopkick. Is the store limited in space?

Beauty and Health 311

Beauty and Health Consumer Shopping Clienteling 311

Retail TouchPoints

APRIL 1, 2024

This focus on CX isn’t just a passing trend but rather a fundamental shift in consumer behavior. Attracting return customers hinges on being able to provide world-class customer support no matter the language they speak. Businesses embracing CX as a strategic imperative position themselves for long-term success.

Customer Experience 320

Customer Experience Clienteling Customer Retention Accounting 320

Retail TouchPoints

JANUARY 20, 2022

For most types of consumer retail stores, the pandemic scared regulars away, diminished traffic from visitors, altered consumer preferences, snapped formerly reliable supply chains and required dramatic shifts in the way stores serve their clientele. What about enhanced health and safety measures?

Merchant Services 264

Merchant Services Clienteling Shipping Inventory Management 264

Inside Retail

APRIL 21, 2024

As homewares buyers from around the world descended on Hong Kong over the weekend, exhibitors hoped their sharper focus on sustainability and products geared to consumers embracing the Covid-born work-from-home trend would populate the order books. Some of the things we make for Hong Kong consumers are quite useless, but they are fun.

Clienteling 264

Clienteling Marketing Consumer Accessories 264

Inside Retail

OCTOBER 4, 2022

Celebrities and international crowds have descended on the French capital, marking the fashion industry’s sweeping return as it rides a post-pandemic spending frenzy. Wealthy clientele of fashion houses have largely been shielded from the cost of living crisis. This puts fashion labels in a tricky position.

Fashion 246

Fashion Clienteling Boutique Department Stores 246

Retail TouchPoints

FEBRUARY 12, 2024

And in today’s day and age, shopping online has never been easier — with targeted ads, free shipping, free returns, stores built into Instagram or TikTok, logins saved on your browser and payment information saved on your devices. It’s a way to treat ourselves, and to indulge in a little luxury.

Shipping 282

Shipping Clienteling Returns Shopping 282

Inside Retail

MAY 28, 2024

We’ve had customers shopping while on vacation in another city, who continue to shop with that sales associate from afar after returning home. We continue to increase the use of our clienteling platform to connect our customers with our stylists, spur repeat purchases and help deliver a more personalised experience.

Boutique 257

Boutique Fashion Clienteling Marketing 257

Retail TouchPoints

NOVEMBER 18, 2020

Retailers, platforms and solution providers discussed how they’ve been rising to the occasion during the Redefining the Connected Retail & Consumer Experience virtual event, hosted by the IoT Consortium and GS1 US. I think that consumers find a way,” said Brommers.

Customer Experience 276

Customer Experience Kiosk Clienteling Fulfillment 276

Retail Focus

NOVEMBER 28, 2022

Many brands have taken one step further to focus on clienteling services to offer personalized experiences. They can easily trace their product to the store and then to consumers. And with the rise of the circular economy, the second-hand market has expanded; it has encouraged brands to repair and resell items returned to them.

Customer Experience 246

Customer Experience Management Payment Services Clienteling 246

Inside Retail

OCTOBER 24, 2021

Liquor brand Tia Maria recently announced its return to podcasting platforms following a successful run of its ‘One of a Kind’ podcast last year. Podcasting has become an increasingly popular medium for retailers and brands to communicate with their customers in an authentic way. We’re launching our first magazine, The Blow.

Clienteling 245

Clienteling Marketing Supermarket Advertising 245

Inside Retail

JUNE 23, 2024

Upon my return, I visited Sham Shui Po, a garment district in Hong Kong to explore fabric options. At Beam Bold, we aim to educate consumers on investing in high-quality, long-lasting pieces that can easily be integrated into their existing wardrobe. I complimented her and she shared that she owned nothing black.

Dead-Stock 246

Dead-Stock Fashion Clienteling Fulfillment 246

Retail TouchPoints

DECEMBER 2, 2022

Leveraging social media to ensure the store’s product offerings stay in sync with consumer demand. When Mitchell’s grandfather, Morris “Moishe” Cohen, returned from fighting in World War II, he and his brother-in-law took over the business. Economy Candy’s clientele also has stayed with it through generations.

Social Commerce 290

Social Commerce Clienteling Location Shopping 290

Inside Retail

JULY 2, 2024

While the everyday consumer has become pri c e-sensitive with the growing costs of living in the US, the 1 per cent is still spending – to a point where the luxury shopping market has become more competitive than ever. These experiences create trust, reduce returns and enhance customer lifetime value,” she said. billion in 2024.

Shopping 147

Shopping Fashion Clienteling Consumer 147

Retail Gazette

JUNE 27, 2024

CEO Brian Duffy said the UK and Europe was impacted by significant price increases at a time of reduced consumer confidence influencing discretionary spending. However, he sees these pressures easing in its current financial year and flagged that the UK is “starting to show signs of stabilisation”.

Clienteling 104

Clienteling Boutique Returns Shopping 104

Retail TouchPoints

FEBRUARY 8, 2023

Following a pandemic-induced pause in its brick-and-mortar retailing, women’s workwear retailer Argent has opened a store in NYC’s SoHo neighborhood that brings community and commerce together with a combination of appointments, networking events and free-flow spaces for consumers to work and gather. We’ve never seen demand like this.

Wholesale 244

Wholesale Fashion Consumer Returns 244

Retail Focus

APRIL 21, 2023

The integrated offering of ‘Buy, Sell, Restore, Authenticate’ will enable its Yorkshire-based clientele to enjoy fashion more consciously by prolonging the life of their luxury handbags, shoes, luggage, and leather clothing whilst boosting the region’s circular economy through its pre-owned resale service.

Clienteling 148

Clienteling Fashion Department Stores Accessories 148

365 Retail

JANUARY 29, 2025

The retail sector is undergoing a significant transformation, driven by technological advancements that are redefining interactions between businesses and consumers. Technology plays a crucial role in this change, significantly influencing both retailer operations and consumer experiences.

Payment Services 52

Payment Services Inventory Management Clienteling Consumer 52

Inside Retail

NOVEMBER 25, 2021

Tastemaker and entrepreneur Eva Galambos first opened the doors to her luxury multi-brand boutique Parlour X in 2001 in Sydney, when she began introducing major international labels to Australian consumers, from Balenciaga to Vivienne Westwood. . Back then, Australians were receiving collections six months later after their release.

Fashion 130

Fashion Boutique Clienteling Planning 130

Retail Focus

SEPTEMBER 1, 2024

Doing so will enable you to improve consumer satisfaction, volume of sales, and long-term consumer loyalty. It’s is more than just making a simple purchase; it’s about providing an effortless, engaging experience that keeps customers returning to your business.

Customer Retention 130

Customer Retention Payment Services Clienteling Shopping 130

Inside Retail

SEPTEMBER 1, 2022

It’s been a rollercoaster for the fine jewellery industry, with the slow return of weddings and the rise of sustainable options. Here, we speak with the director of jewellery brand Fairfax & Robert Irene Deutsch about blending their besopke service with history and how Covid changed consumer behaviour.

Clienteling 130

Clienteling Returns Customer Experience ATS 130

Inside Retail

OCTOBER 26, 2021

Bars, restaurants and shops are all preparing for a return to ‘normality’. Mick Moore is the managing director of Scalene Group, a retail-specific data analytics consultancy with a global clientele. As Australia begins the process of reopening, widespread lockdowns now appear a thing of the past. State borders are opening up.

Clienteling 26

Clienteling Supermarket Shopping Returns 26

Inside Retail

JUNE 28, 2022

“As a global lifestyle retailer, approximately 70 to 80 percent of our product portfolio is similar across the world, while the remaining 20 to 30 percent are unique products that have been designed and chosen according to trends and consumer demands from different local markets,” Huang explained. The marketplace. Backend intelligence.

Inventory Turnover 130

Inventory Turnover Clienteling Social Commerce Consumer 130

Retail Focus

APRIL 7, 2021

As a one-stop-shop for sustainable luxury, the combined restoration repair and resale service will enable its Essex-based clientele to enjoy fashion more consciously by extending the life of their luxury handbags and shoes whilst boosting the region’s circular economy through its preowned resale service.

Fashion 130

Fashion Clienteling Department Stores Returns 130

365 Retail

OCTOBER 12, 2023

The Retailer’s Blame Game Retailers might be tempted to blame shrinkage, credit card delinquencies, and other factors outside of their control for lower returns. Logically speaking, lower-income clientele are more susceptible to sudden swings in economic conditions. Certainly, these elements make an impact.

Shrinkage 115

Shrinkage Clienteling Outdoor Consumer 115

Inside Retail

NOVEMBER 2, 2021

In Singapore, sales at travel-specialised retailers like The Travel Store and Winter Time have already increased by 10-15 per cent following the recent announcement of quarantine-free travel lanes for vaccinated travellers returning from Australia, Switzerland, and a handful of neighboring Asian countries.

Accessories 130

Accessories Fashion Clienteling Returns 130

Retail Minded

MARCH 10, 2022

Brand health includes customer loyalty, the consumer experience journey and customer connectivity. While it’s almost inevitable that ecommerce growth will outpace growth through physical stores at some point in the future, it would be a huge mistake to lose sight of the critical role stores have to play beyond simply profit.

Dead-Stock 98

Dead-Stock Fulfillment Payment Services Point of Sale 98

365 Retail

JANUARY 6, 2022

Consumers care less now for these stories than they do for convenience. Digital interactions will focus on the consumer rather than the brand and leverage integrated technology that links to their profile in the metaverse, which seamlessly extends into the physical realm. Tempur-Pedic (New York City). Tempur-Pedic (New York City).

Fulfillment 90

Fulfillment Clienteling Location Consumer 90

Retail TouchPoints

MAY 17, 2021

This kind of category-specific innovation is largely possible because of that great democratizer, the internet, which has made it easier than ever before to bring new retail concepts to niche consumer groups at the scale required for success. In this regard, furniture company Interior Define is no different than its DTC counterparts.

Shipping 191

Shipping Planning Clienteling Location 191

Retail Minded

JULY 9, 2021

You may also want to enter a partnership with those stores that have the same clientele as your business. With so many people yet to return to in-person shopping, you want to incorporate influencer marketing in your strategies. This may mean selling your product and offering their gifts and the like. Think Influencer Marketing.

Marketing 98

Marketing Clienteling Merchant Services Advertising 98

Small Biz Trends

OCTOBER 21, 2021

Niche marketing entails channeling marketing efforts towards first identifying a particular type of clientele and their particular needs. By segmenting your clientele and pinpointing the type of clientele that is best suited to leverage your brand and products you can embark on a focused effort towards capitalizing on your efficiency.

Marketing 139

Marketing Payment Services Target Market Beauty and Health 139

Retail Minded

MARCH 16, 2024

Enhanced search capabilities mean better service, quicker problem-solving, and ultimately, a smoother operational flow that benefits both your team and your clientele. Increased customer satisfaction and loyalty — because when customers feel understood, they are more likely to return. The result?

Checkout 98

Checkout Inventory Management Clienteling Point of Sale 98

Retail Next

MAY 17, 2020

The pace has been maddeningly slow – both as an executive in retail technology and as a consumer. Yes, some of the lowest hanging fruit has been picked – you can now return online purchases in-store (remember when that was a thing, having to return online purchases through the mail?),

Clienteling 98

Clienteling Specialty Retailers Consumer Returns 98