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Enter Chat Commerce: Tips for Implementing the Newest Form of Consumer Engagement

Retail TouchPoints

We know one of the most critical ways brands connect with consumers is via social media. As one of the fastest-growing forms of communication (the average annual growth rate amongst consumers on social platforms is 7.2%), brands would be remiss to ignore this relatively low-lift form of engagement. In fact, there are now roughly 3.78

Consumer 278
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How Luxury Brands Are Responding To COVID Tension With Innovation

Retail TouchPoints

For the luxury category, the pandemic’s impact has been multi-faceted, raising the stakes for brands to have larger conversations around how the “luxury experience” is defined and created for an evolved consumer base. Trend 1: Evolving Consumer Priorities Could Depress Luxury Spending. trillion in current exchange rates.

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As Gen Z Gains Spending Power, Luxury Brands Go Big with Digital  

Retail TouchPoints

Once reserved for an ultra-affluent clientele with disposable income to spend on shopping trips in the world’s most fashionable cities, the luxury category is undergoing a significant transformation. Within this role, Livi serves as a spokesperson for the brand, especially when promoting its technology interests and advancements.

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Meet Iroo, the Taiwanese fashion brand eyeing international expansion

Inside Retail

Our e-commerce platform, which already serves a growing global customer base, is also being continuously optimised to enhance the shopping experience and meet the needs of our international clientele. This collaboration seeks to promote eco-friendly initiatives and encourage customers to make more conscious choices.

Fashion 130
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Category Insights Report: Dollar Stores Redefine Themselves with Enhanced Merchandising and Mobile Apps

Retail TouchPoints

This pivot has largely been driven by a more cautious and price-aware consumer: 80% of consumers indicate that the economy has slightly or significantly changed their shopping habits and behaviors, according to CI&T research. That has ultimately had a trickle-down effect on the category.”

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In their own words: Getting to know Aptos, a global leader in unified commerce

Inside Retail

They recognise the conversion value of untethering associates from the cash wrap so that they can assist shoppers in the aisle, and they know how important it is that they are empowered with product, promotion, inventory and customer information. We’re also excited to see more customers adopt our newly reimagined store fulfilment app.

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Global Wellness Brand Hyperice Opens its First Pop-Up Store at Harrods

Retail Focus

As such, today, we are delighted to become a small part of the incredible history of Harrods, and to bring our innovative products to some of the most sophisticated clientele in the world.”.