Remove Clienteling Remove Consumer Remove Point of Sale
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4 Key Point-of-Sale Trends for 2024

Retail TouchPoints

The point-of-sale (POS) system has always been the one truly indispensable technology for any merchant, large or small. It’s also a useful architecture for adding CRM capabilities, for example “ensuring you can align a single view of the customer across multiple channels, and extending that into clienteling,” he added.

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Building Tomorrow’s Retail IT: Strategies for 2025 and Beyond

Retail TouchPoints

For 2025 and beyond, the emphasis on change in strategy to ensure a healthy consumer base for UK retailers is, unsurprisingly, requiring retail leaders to invest more in digital retail than ever before. Retail sales, adjusted for the inclusion of Black Friday, fell by 0.3%

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How AI is Helping a Brooklyn Thrift Store Amp Up Both Sales and its Environmental Impact

Retail TouchPoints

Image: Retail TouchPoints The stores modesty also belies a larger ecosystem of community-based environmental initiatives dedicated to reusing all kinds of waste , from consumer goods to food scraps.

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In their own words: Getting to know Aptos, a global leader in unified commerce

Inside Retail

Specifically, we develop point of sale, merchandising, order management, CRM, sales audit and analytics solutions. Suggested selling and other clienteling capabilities will soon be available in the palm of every associate’s hand, integrated seamlessly into their POS.

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New Research: Retailers Plan to ‘Invest Their Way’ Through Impending Recession

Retail TouchPoints

How will consumers and markets respond? It turns out that enabling consumers to seamlessly move back and forth between physical and digital channels is pretty hard to pull off. Stores as multi-purpose hubs — Transitioning from legacy to next-generation point-of-sale systems was a tech priority for 79% of the retail executives surveyed.

Planning 288
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Matching Tech to New In-Store Experiences: 6 Steps to Success

Retail TouchPoints

“For example, fitting room technology, where you can access inventory in real time and check out right through the platform has to somehow end up back at the point of sale, on the website, the mobile app and everywhere else. All transaction elements and devices need to know about that product and about the consumer.”

Consumer 288
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How Tag Heuer is evolving to stand the test of time

Inside Retail

We did a brand equity survey to really understand our consumer, and what we saw is that brand awareness as well as trust are high up there. IR: What role do collaborations play in enabling you to reach a new clientele? For us, that clientele side and customer experience is really key. What did it entail exactly?

Boutique 264