Retail TouchPoints

FEBRUARY 3, 2022

We know one of the most critical ways brands connect with consumers is via social media. As one of the fastest-growing forms of communication (the average annual growth rate amongst consumers on social platforms is 7.2%), brands would be remiss to ignore this relatively low-lift form of engagement. In fact, there are now roughly 3.78

Consumer 278

Consumer Clienteling Fashion Marketing 278

Inside Retail

FEBRUARY 5, 2025

As it becomes harder to navigate uncertain markets and the ever-evolving consumer sentiment, Burberrys recent turnaround offers valuable lessons for those seeking good sustainable success in 2025 and beyond. Burberry gained a lot of traction with high-net-worth, fashion-forward clientele. But cracks soon appeared.

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Fashion Clienteling Marketing Consumer 147

Retail TouchPoints

NOVEMBER 15, 2023

Luxury accessory resale site Rebag and online resale platform ThredUp have announced a multi-faceted partnership to bring their clienteles closer together and enhance both companies’ circularity efforts. Additionally, ThredUp customers will now find a range of luxury handbags from Rebag on Thredup.com. ” . ”

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Clienteling Marketing Accessories Jewelry 306

Retail TouchPoints

JULY 9, 2020

For the luxury category, the pandemic’s impact has been multi-faceted, raising the stakes for brands to have larger conversations around how the “luxury experience” is defined and created for an evolved consumer base. Trend 1: Evolving Consumer Priorities Could Depress Luxury Spending. trillion in current exchange rates.

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Clienteling Consumer Accounting Boutique 311

Inside Retail

JULY 22, 2024

It is the beginning of a great journey and a stronger focus on PR and marketing for the first time in Australia, and will allow us to reach a broad new audience while engaging existing clientele, with the exciting new offerings and wide range available. Are there any specific countries or regions within Asia Pacific that are being targeted?

Clienteling 262

Clienteling Fashion Wholesale Marketing 262

Inside Retail

MAY 29, 2024

Mastani has been part of the Australian fashion landscape for six years but its Australian Fashion Week (AFW) runway debut cemented the brand as a force for change. Mastani has earned a reputation for designs that bridge cultural heritage and contemporary fashion to express the multifaceted modern female identity.

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ATS Fashion Clienteling Consumer 278

Inside Retail

JULY 5, 2024

On July 1 Australian women’s apparel retailer Witchery unveiled its rebrand – only for consumers to learn that it had reduced its plus-size offering from a size 20 to a size 18. Body image isn’t a trend But the decline in body diversity within the Australian fashion industry goes well beyond Witchery’s latest ‘Bold Awakening’.

Fashion 257

Fashion Clienteling Consumer Apparel 257

Inside Retail

MAY 10, 2024

Australian Fashion Week is around the corner but Melbourne-based designer Emily Nolan will be nowhere insight: “I don’t think it speaks to the heart and soul of the rag trade,” she told Inside Retail. This inclusive ethos doesn’t align with the invite-only nature of fashion weeks. questioned Nolan. “I

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Fashion Clienteling Consumer Marketing 147

Inside Retail

OCTOBER 20, 2024

The term 1-per-center refers to the wealthiest 1 per cent of consumers. Which is why Mytheresa North American president Heather Kaminetsky said the ultimate secret to catering to the 1 per cent consumer is offering them the one thing money can’t buy: time. “I What is the 1-per-cent customer looking for?

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Apparel Department Stores Clienteling Shopping 130

Retail TouchPoints

AUGUST 18, 2022

Once reserved for an ultra-affluent clientele with disposable income to spend on shopping trips in the world’s most fashionable cities, the luxury category is undergoing a significant transformation. Luxury brands must identify virtual tools that will relay their stories authentically for their discerning clientele.

Clienteling 264

Clienteling Payment Services Boutique Promotions 264

Inside Retail

AUGUST 3, 2021

My love for fashion began when I was five years old. Since then, I’ve always kept my finger on the pulse when it comes to fashion and I’m always thinking about how to make the latest fit in with me as a veiled woman. I am a proud Muslim veiled woman and I love helping other veiled women find confident in themselves through fashion.

Shopping 246

Shopping Fashion Accessories Clienteling 246

Inside Retail

NOVEMBER 25, 2021

Tastemaker and entrepreneur Eva Galambos first opened the doors to her luxury multi-brand boutique Parlour X in 2001 in Sydney, when she began introducing major international labels to Australian consumers, from Balenciaga to Vivienne Westwood. . Most importantly, a great buyer must have a keen eye and acute sense for fashion.

Fashion 130

Fashion Boutique Clienteling Planning 130

Retail TouchPoints

JULY 1, 2021

We already use Stylyze today through our clienteling tool, NM and BG CONNECT, allowing us to provide outfit styling as well as other applications to assist our selling associates and provide our customers with a personalized luxury experience.

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Clienteling Department Stores Returns Customer Experience 264

Inside Retail

JUNE 23, 2024

She has since founded Beam Bold, a Hong Kong-based vibrant fashion label inspired by her Caribbean heritage. However, many people don’t realise that my career began in retail fashion. This is where my interest in fashion began. My clientele is primarily equally divided between the US, Hong Kong, and Singapore markets.

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Dead-Stock Fashion Clienteling Fulfillment 246

Inside Retail

MAY 28, 2024

Liz Fraser is the brand president and CEO of Kate Spade New York and has had an extensive career in designer fashion. We continue to increase the use of our clienteling platform to connect our customers with our stylists, spur repeat purchases and help deliver a more personalised experience. Handbags are still our bread and butter.

Boutique 257

Boutique Fashion Clienteling Marketing 257

Inside Retail

MAY 21, 2024

In Australian fashion, few names are synonymous with timeless elegance and versatility like Viktoria & Woods. This year is shaping up to be one of many milestones for the brand, as it marks its 20th anniversary and solo show debut at Australian Fashion Week in Sydney in May. I like to be quite put together. I knew what my gap was.

Boutique 263

Boutique Fashion Clienteling Department Stores 263

Inside Retail

APRIL 21, 2024

As homewares buyers from around the world descended on Hong Kong over the weekend, exhibitors hoped their sharper focus on sustainability and products geared to consumers embracing the Covid-born work-from-home trend would populate the order books. Some of the things we make for Hong Kong consumers are quite useless, but they are fun.

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Clienteling Marketing Consumer Accessories 264

Inside Retail

OCTOBER 16, 2023

The centre features a grooming salon with self-service options, a full-service veterinary hospital, a curated mid-tier and high-end merchandise assortment, a cafe specifically designed for a canine clientele, and more features to serve the needs of man’s best friend and their owners.

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Marketing Clienteling Accessories Apparel 264

Inside Retail

MAY 21, 2024

In Australian fashion, few names are synonymous with timeless elegance and versatility like Viktoria & Woods. This year is shaping up to be one of many milestones for the brand, as it marks its 20th anniversary and solo show debut at Australian Fashion Week in Sydney in May. I like to be quite put together. I knew what my gap was.

Boutique 245

Boutique Fashion Clienteling Department Stores 245

Retail Focus

MARCH 16, 2023

Drawing inspiration from iconic French fashion houses, the new branding is designed for use across all touchpoints, ensuring a cohesive brand experience. Opalescent ombre sheets provide a light and fresh feel, while neon lighting and pastel seating add a touch of modernity.

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Clienteling Fashion Location Marketing 147

A1 Retail

MAY 19, 2022

New research from Scandit , a specialist in smart data capture, reveals insights into the changing omnichannel expectations of today’s fashion consumer and how retailers can respond to keep the physical store alive. Delivering on customer needs via technology . Technology can solve some of these challenges.

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Fashion Clienteling Shopping Point of Sale 75

Inside Retail

JULY 2, 2024

While the everyday consumer has become pri c e-sensitive with the growing costs of living in the US, the 1 per cent is still spending – to a point where the luxury shopping market has become more competitive than ever. per cent between 2024 to 2028, with luxury fashion making up the largest segment at an estimated market volume of US$115.9

Shopping 147

Shopping Fashion Clienteling Consumer 147

Retail TouchPoints

AUGUST 17, 2021

This approach is used by Matches Fashion at its London store. Clienteling technology like Tulip offers retailers flexibility as they can continue messaging customers once they have left the store. It’s no longer a given that retailers actually have to dedicate store space to hold stock.

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Clienteling Customer Experience Fashion Location 279

Retail Focus

JANUARY 16, 2023

Renowned for creating high-quality, durable headwear, internationally acclaimed brand, Stetson, create headgears for all lifestyles; whether it’s authentic Western wear, country-style outdoor fashion, timeless classics or modern streetwear.

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Clienteling Outdoor Apparel Fashion 147

Retail Focus

JUNE 5, 2024

In fact its popularity is, like all fashion trends, somewhat cyclical – and the application of modern technology to it is giving high-end brands a way to engage audiences that are hungry for personalisation. In this context, custom embroidery creates a tangible connection between the brand and its clientele.

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Clienteling Fashion Promotions Accessories 147

Retail Focus

APRIL 21, 2023

The integrated offering of ‘Buy, Sell, Restore, Authenticate’ will enable its Yorkshire-based clientele to enjoy fashion more consciously by prolonging the life of their luxury handbags, shoes, luggage, and leather clothing whilst boosting the region’s circular economy through its pre-owned resale service.

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Clienteling Fashion Department Stores Accessories 147

Retail TouchPoints

FEBRUARY 8, 2023

Following a pandemic-induced pause in its brick-and-mortar retailing, women’s workwear retailer Argent has opened a store in NYC’s SoHo neighborhood that brings community and commerce together with a combination of appointments, networking events and free-flow spaces for consumers to work and gather. We’ve never seen demand like this.

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Wholesale Fashion Consumer Returns 244

Inside Retail

OCTOBER 24, 2021

Chief executive Tennealle O’Shannessy told Inside Retail in March that its leading Beauty IQ podcast had passed 1 million downloads and ranked the number one fashion and beauty podcast in Australia. Adore Beauty has had much success to date now with three highly rated shows. million views and now has over 20,000 subscribers.

Clienteling 245

Clienteling Marketing Supermarket Advertising 245

Inside Retail

SEPTEMBER 13, 2023

The great thing about this industry is that it’s truly at the intersection between centuries-old industrial processes and cutting-edge new technologies, and the consumer tells you very quickly if they agree with you or not. Bale became Australia’s first carbon-neutral fashion brand. IR : In 2021, M.J. Why do you think M.J.

Fashion 260

Fashion Clienteling Marketing Inventory Management 260

365 Retail

AUGUST 9, 2024

A rise in environmental consciousness among consumers and the cost of living crisis has enabled pre-loved and second-hand fashion businesses like Vinted to start making profits. However, this has not stopped the fast fashion industry from also continuing to grow, with brands such as Shein announcing international expansions.

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Fashion Fast Fashion Clienteling Consumer 65

Inside Retail

JANUARY 28, 2024

China, a major hub for luxury goods, had a troubled 2023, but a string of supportive policies by Beijing in recent days including a deep cut to bank reserves has shored up investor confidence for revival in the world’s second-largest economy.

Clienteling 130

Clienteling Fashion Marketing Consumer 130

Retail Focus

APRIL 4, 2024

In a world where consumers’ behaviours, expectations, and preferences are rapidly changing, premium and luxury brands are faced with a unique challenge – how to preserve their identity and exclusivity while adapting to the digital age (Purwar 2019).

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Clienteling Supply Chain Management Customer Experience Consumer 147

Retail Focus

AUGUST 23, 2023

Luxury brands are constantly seeking innovative ways to engage their clientele and reinforce their exclusivity. On the other hand, Dior often channels its artistic heritage, mirroring themes from its fashion shows. Events: Pop-up stores serve as platforms for hosting events that engage consumers beyond shopping.

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Clienteling Fashion Consumer Planning 130

Retail Focus

FEBRUARY 8, 2024

Pop-up stores quickly gained popularity for creating a sense of urgency and exclusivity among consumers, appealing to their desire for novel experiences and unique offerings. These ephemeral spaces offer a canvas for luxury brands to narrate their story, infusing tangible embodiment into the essence of their brand identity.

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Merchant Services Fashion Consumer Clienteling 147

Inside Retail

JULY 12, 2024

The cost-of-living crisis and decreased discretionary consumer spending continue to wreak havoc on established retail businesses, as evidenced by the collapse of several Australian retailers in recent months, including Booktopia, Tigerlily, Nique, Dion Lee and Godfreys.

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Clienteling Finance Fulfillment Shipping 147

Inside Retail

DECEMBER 20, 2023

As Neil Saunders, managing director and retail analyst at GlobalData, noted, “The acquisition of Farfetch provides the company with the funding it needs to keep going… For Coupang, which operates a marketplace along with supporting logistics, the deal makes sense as it doesn’t currently operate all that strongly in luxury fashion.

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Boutique Clienteling Fashion Customer Experience 130

Retail Focus

APRIL 7, 2021

As a one-stop-shop for sustainable luxury, the combined restoration repair and resale service will enable its Essex-based clientele to enjoy fashion more consciously by extending the life of their luxury handbags and shoes whilst boosting the region’s circular economy through its preowned resale service.

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Fashion Clienteling Department Stores Returns 130