Retail TouchPoints

JULY 9, 2020

For the luxury category, the pandemic’s impact has been multi-faceted, raising the stakes for brands to have larger conversations around how the “luxury experience” is defined and created for an evolved consumer base. Trend 1: Evolving Consumer Priorities Could Depress Luxury Spending. trillion in current exchange rates.

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Retail TouchPoints

NOVEMBER 10, 2021

Consumers can directly search the Borrow collection or discover items available for rental browsing the website. Following the early 2020 launch of its clothing rental service in France, ba & sh has expanded Borrow on Ba-sh.com to the U.S. Those available for rental in the selected size and color will display a “Borrow” button.

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Fashion Clienteling Shipping Consumer 263

Inside Retail

FEBRUARY 5, 2025

As it becomes harder to navigate uncertain markets and the ever-evolving consumer sentiment, Burberrys recent turnaround offers valuable lessons for those seeking good sustainable success in 2025 and beyond. Burberry gained a lot of traction with high-net-worth, fashion-forward clientele. But cracks soon appeared.

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Fashion Clienteling Marketing Consumer 147

Retail TouchPoints

APRIL 26, 2023

and offer an elevated in-store experience to consumers seeking to improve their sleep and, in turn, their quality of life.” We’re thrilled to bring the first Hästens store to Dallas, and we can’t wait to give our clientele the opportunity to experience the comfort and quality of this iconic brand for themselves.” The first U.S.

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Retail Focus

MARCH 20, 2025

Innovations such as contactless cards, mobile wallets, blockchain, and real-time payments are transforming transaction methods for consumers and companies. These services’ adaptability and convenience foster consumer loyalty and render traditional payment methods, such as cheques and bank transfers, progressively obsolete.

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Payment Services Checkout Clienteling Finance 130

Retail TouchPoints

NOVEMBER 3, 2022

David’s Bridal will celebrate the new locations by hosting grand reopening events to educate consumers regarding its new services and in-store offerings. The retailer has recently focused on refreshing its image to meet the needs of a diverse clientele, including introducing its first junior collection, Jules & Cleo, in February 2022.

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Customer Experience Clienteling Boutique Accessories 274

Inside Retail

AUGUST 15, 2023

The gallery-like store, housed in a heritage building, is set to “redefine the shopping experience for fashion enthusiasts and design aficionados alike”, delivering to consumers a range of high-tech performance garments and ready-to-wear staples alongside the tailored suiting. “The

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Fashion Clienteling Boutique Location 246

Inside Retail

OCTOBER 17, 2021

After enduring over 100 days of lockdown in NSW, non-essential retail, beauty, and hair services finally reopened their doors last Monday, to excited consumers and clients. The idea was born when we noticed gaps in the market emerging – our clientele was still after great skincare and expert advice.

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Clienteling Consumer Planning Marketing 246

Retail TouchPoints

AUGUST 18, 2022

Once reserved for an ultra-affluent clientele with disposable income to spend on shopping trips in the world’s most fashionable cities, the luxury category is undergoing a significant transformation. Luxury brands must identify virtual tools that will relay their stories authentically for their discerning clientele.

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Clienteling Payment Services Boutique Promotions 264

Inside Retail

JULY 8, 2024

The reported closure of Microsoft’s brick-and-mortar stores managed by authorised retail partners in China has raised questions about the tech giant’s strategy in the world’s second-largest economy and whether the move is counterintuitive when the market’s consumer electronics sector has seen a sign of recovery. billion, in 2023.

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Inside Retail

JULY 22, 2024

It is the beginning of a great journey and a stronger focus on PR and marketing for the first time in Australia, and will allow us to reach a broad new audience while engaging existing clientele, with the exciting new offerings and wide range available. Are there any specific countries or regions within Asia Pacific that are being targeted?

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Clienteling Fashion Wholesale Marketing 262

Inside Retail

OCTOBER 20, 2024

The term 1-per-center refers to the wealthiest 1 per cent of consumers. Which is why Mytheresa North American president Heather Kaminetsky said the ultimate secret to catering to the 1 per cent consumer is offering them the one thing money can’t buy: time. “I What is the 1-per-cent customer looking for?

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Apparel Department Stores Clienteling Shopping 130

Inside Retail

APRIL 12, 2022

When New South Wales ended its last lockdown, Melanie De Sylva, founder of De Sylva Hair Design in Sydney, recalls how relieved her loyal clientele was to see her again – particularly when some had suffered the consequences of cutting or colouring their own hair. “By Everything was so much more time consuming,” recalls De Sylva.

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Payment Services Consumer Clienteling Promotions 147

Inside Retail

SEPTEMBER 18, 2024

Suggested selling and other clienteling capabilities will soon be available in the palm of every associate’s hand, integrated seamlessly into their POS. As challenging as it can be to keep pace with consumer expectations, it really is an exciting time to be part of the retail industry.

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Suggestive Selling Clienteling Fulfillment Shipping 264

Inside Retail

APRIL 1, 2025

Our e-commerce platform, which already serves a growing global customer base, is also being continuously optimised to enhance the shopping experience and meet the needs of our international clientele. IR: Which markets do you see as the most promising?

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Fashion Clienteling Marketing Promotions 130

Retail TouchPoints

FEBRUARY 8, 2024

This pivot has largely been driven by a more cautious and price-aware consumer: 80% of consumers indicate that the economy has slightly or significantly changed their shopping habits and behaviors, according to CI&T research. That has ultimately had a trickle-down effect on the category.”

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Thrift Store Consumer Clienteling Fulfillment 299

Retail TouchPoints

APRIL 11, 2024

It’s truly a space where we offer consumers something exciting — they never quite know what to expect. It’s challenging what consumers think a mall is and challenging what they expect from retail.” When the calendar is empty, consumers can flock to this space to eat, relax and recharge amid their busy shopping expeditions.

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Merchant Services Consumer Clienteling Shopping 278

Retail TouchPoints

JULY 1, 2021

We already use Stylyze today through our clienteling tool, NM and BG CONNECT, allowing us to provide outfit styling as well as other applications to assist our selling associates and provide our customers with a personalized luxury experience.

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Clienteling Department Stores Returns Customer Experience 264

Retail Focus

DECEMBER 6, 2022

As such, today, we are delighted to become a small part of the incredible history of Harrods, and to bring our innovative products to some of the most sophisticated clientele in the world.”.

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Department Stores Clienteling ATS Promotions 245

Retail Focus

JANUARY 6, 2022

Consumers care less now for these stories than they do for convenience. Digital interactions will focus on the consumer rather than the brand and leverage integrated technology that links to their profile in the metaverse, which seamlessly extends into the physical realm. Tempur-Pedic (New York City). Tempur-Pedic (New York City).

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Fulfillment Clienteling Location Consumer 246

Retail TouchPoints

FEBRUARY 22, 2023

During the pandemic, focus shifted to ways shopping malls were attempting to make shopping faster, easier and safer for consumers with curbside services offerings and other omnichannel capabilities. The new and exciting reality today is that consumers are eager to venture into physical spaces, especially if those spaces provide unique value.

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Consumer Shopping Department Stores Clienteling 306

Retail TouchPoints

NOVEMBER 3, 2020

Consumers have taken shopping into their own hands — literally — with the use of ecommerce on mobile up 80%. With consumer and shopper priorities changing, the new mission of retail is more about essentials, getting in and out quickly, convenience and multi-tasking in one place rather than going to several locations.

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Clienteling Returns Consumer Location 207

Inside Retail

MAY 29, 2024

It was very crucial for me to have models above the age of 40, some in their 50s or early 60s – that’s purely because my clientele is that age group,” shared Makkar. Brands cannot become inclusive overnight but Makkar believes there are steps they can take to resolve this missed consumer opportunity.

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ATS Fashion Clienteling Consumer 278

Retail TouchPoints

APRIL 1, 2024

This focus on CX isn’t just a passing trend but rather a fundamental shift in consumer behavior. A real-time translation technology will allow you to cater to a diverse, global clientele and drive sustained growth. Businesses embracing CX as a strategic imperative position themselves for long-term success.

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Customer Experience Clienteling Customer Retention Accounting 320

Retail TouchPoints

JUNE 28, 2023

All transaction elements and devices need to know about that product and about the consumer.” They could have ripped the technology out of the store, but instead, they pivoted and it became a clienteling solution for store associates, so it became very purposeful,” Gonzalez explained.

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Consumer Clienteling Kiosk Marketing 288

Retail TouchPoints

FEBRUARY 18, 2021

And as COVID-19 volatility continues to put retailers and consumers in a frustrating holding pattern, more retail brands are turning to appointments to minimize store traffic and keep social distancing guidelines in place. consumer health concerns still loom, according to survey data from Shopkick. Is the store limited in space?

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Beauty and Health Consumer Shopping Clienteling 311

Retail TouchPoints

OCTOBER 13, 2022

As many direct-to-consumer brands are learning, there is no one-size-fits-all strategy for growth. As the concurrent shift toward consumer privacy and away from third-party cookies continues, brands are going to have to intelligently leverage data to better understand their consumers and forge more strategic (and unique) paths to growth.

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Wholesale Consumer Clienteling Location 299

Retail TouchPoints

JANUARY 20, 2022

For most types of consumer retail stores, the pandemic scared regulars away, diminished traffic from visitors, altered consumer preferences, snapped formerly reliable supply chains and required dramatic shifts in the way stores serve their clientele.

Merchant Services 264

Merchant Services Clienteling Shipping Inventory Management 264

Inside Retail

JULY 5, 2024

On July 1 Australian women’s apparel retailer Witchery unveiled its rebrand – only for consumers to learn that it had reduced its plus-size offering from a size 20 to a size 18. The controversy surrounding Witchery’s rebrand offers a lesson in community engagement and consumer trends for all fashion labels.

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Fashion Clienteling Consumer Apparel 257

Inside Retail

APRIL 21, 2024

As homewares buyers from around the world descended on Hong Kong over the weekend, exhibitors hoped their sharper focus on sustainability and products geared to consumers embracing the Covid-born work-from-home trend would populate the order books. Some of the things we make for Hong Kong consumers are quite useless, but they are fun.

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Clienteling Marketing Consumer Accessories 264

Retail TouchPoints

FEBRUARY 6, 2023

How will consumers and markets respond? It turns out that enabling consumers to seamlessly move back and forth between physical and digital channels is pretty hard to pull off. So far, 2023’s business outlook has been marked by uncertainty: Will a recession hit, and if so, how severe will it be? What will the Fed’s next move be?

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Planning Payment Services Checkout Fulfillment 288

Inside Retail

OCTOBER 16, 2023

The centre features a grooming salon with self-service options, a full-service veterinary hospital, a curated mid-tier and high-end merchandise assortment, a cafe specifically designed for a canine clientele, and more features to serve the needs of man’s best friend and their owners.

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Marketing Clienteling Accessories Apparel 264

Inside Retail

OCTOBER 4, 2022

Wealthy clientele of fashion houses have largely been shielded from the cost of living crisis. They aim to generate buzz around their collections and recruit new consumers while bracing for a downturn – without appearing tone deaf or foregoing the drama and glamour expected from such events.

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Fashion Clienteling Boutique Department Stores 246

Retail TouchPoints

FEBRUARY 10, 2021

The platform combines POS, order management, inventory, fulfillment, and clienteling in a single cloud system, and its precise inventory and order management functionality will be integral to future offerings related to subscriptions and loyalty. 5 Star Nutrition’s associates have a lot of expert knowledge.

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Clienteling Fulfillment Management Consumer 147

Retail TouchPoints

JULY 12, 2021

It’s no secret that technology has radically changed buying behaviors for nearly every consumer out there, making the migration to ecommerce critical for retailers that want to remain relevant and competitive in today’s economy. As you might imagine, this is incredibly time consuming.

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Merchant Services Fulfillment Shipping Inventory Management 279

RIS News

NOVEMBER 13, 2023

The retailers continue to invest in retail technology to modernize their enterprises as they look to gain real-time visibility, streamline operations, and enhance the consumer experience.

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Clienteling Planning Consumer 89

Retail TouchPoints

JANUARY 8, 2021

Other pandemic-related trends have emerged: An increase in home furniture sales as being stuck at home means consumers are investing in their surroundings, and skincare as people are pampering themselves and prioritizing self-care. My clients were seeking comfort and grounding through spirituality and meditation during times of uncertainty.

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Clienteling Finance Planning Marketing 288