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Return-To-Office: Why Luxury Retailers Should Refresh Their Clienteling Strategies Along with Their Customers’ Work Wardrobes

Retail TouchPoints

Through the effective use of their customer data and clienteling capabilities, retailers can craft deeply personalized shopping experiences, making the wardrobe refresh portion of the RTO journey much more enjoyable for the customer. Luxury retailers, armed with their styling expertise, can offer valuable guidance during this phase.

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Data-Driven Sustainability: How Supply Chain Efficiency and Clienteling Drive More Sustainable Operations and Customer Choices

Retail TouchPoints

Clienteling can play a key role in helping customers find items that they will cherish for much longer than disposable fast fashion. This can help to reduce the amount of packaging and emissions associated with shipping, as well as improve the customer experience by giving them more control over how and when they receive their purchases.

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Samsung Launches Tablet with Clienteling and Scanning Applications

Retail TouchPoints

Veras’ AI-powered clienteling was designed to help associates deliver personalized recommendations to better engage with shoppers. Samsung Electronics America has released the Galaxy Tab Active3, a ruggedized tablet designed with an emphasis on improving employee productivity and safety.

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Mark Ingram Atelier continues to set the standard for what a luxury bridal experience can be.

Retail Focus

Each piece resonates with the refined tastes of his clientele, embodying grace, style, and a contemporary elegance that has defined the Ateliers identity for two decades. Mark Ingram, the visionary behind the Atelier, meticulously hand-picks each gown, ensuring that his collection reflects modern aesthetics while remaining timeless.

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Behind the demise of Harrolds: A cautionary tale or singular case?

Inside Retail

Nevertheless, he believes the brands that will lead the way in Australia’s luxury market are “those that understand the psychology behind luxury shopping and can create a holistic journey that speaks to both the emotional and practical needs of their clientele”. The post Behind the demise of Harrolds: A cautionary tale or singular case?

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Beating expectations: Is Hermes immune to the global downturn?

Inside Retail

He added that the loyalty of Hermes’ clientele has contributed to maintaining stable sales figures, despite prevailing global economic uncertainties. Eric du Halgouet, executive VP of finance for Hermes, said during a press call that increased average transaction values across all regions have mitigated the impact of reduced foot traffic.

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Fashion designer Nikita Karizma on her namesake brand’s journey

Inside Retail

Now established across London, Los Angeles, and India, the brand is known for blending Bollywood glamour with London’s edge, attracting an impressive celebrity clientele including Paris Hilton, Lady Gaga, Kylie Jenner, and Kim Kardashian. I love seeing our clientele wear our designs and feel good when wearing them.

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