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Walmart Sues BJ’s Over Mobile Self-Checkout Technology

Retail TouchPoints

has filed a lawsuit against BJ’s Wholesale Club Holdings Inc. Cashierless checkout technologies, including these types of apps as well as those powered by computer vision that don’t require scanning barcodes, rose in popularity among consumers concerned about sanitary and health issues stemming from the COVID-19 pandemic. Walmart Inc.

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Despite Recent Bad Press, Self-Checkout is Here to Stay. Here’s Why.

Retail TouchPoints

This is the first part of our two-part series, “ From Self-Checkout to Just Walk Out: A Look at Autonomous Retail Experiences.” In part one we go beyond the headlines to uncover the reality of the self-checkout situation. Plus, despite all the vocal naysayers, many consumers actually like the technology.

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DEI Deflates, Retail Media Rises, Mergers Flounder

Retail TouchPoints

After moving aggressively into direct sales in 2020 and 2021, Nike had to begin rekindling wholesale relationships with retailers including DSW and Macys in late 2023.

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Glossier preparing for Down Under debut

Inside Retail

As of July 16, a range of Glossier products will be available in 70 Mecca stores across Australia and New Zealand for the first time ever – allowing consumers to shade-match and swatch-test products before checkout.

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Fast Track to a Frictionless Future

Retail TouchPoints

From contactless payment to fully automated checkout, innovations showed promise for streamlining and improving the customer experience. There’s no question there’s more public attention on frictionless innovation, but that doesn’t necessarily translate to a rapid, or wholesale, adoption of the technology.

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Boxed.com Relaunches Under New Ownership

Retail TouchPoints

Bulk essentials retailer Boxed.com has been relaunched by online wholesale retailer MSG Distributors , which acquired the brand out of bankruptcy in 2023. The new Boxed.com will leverage Spresso technology and MSG’s established fulfillment network to deliver an enhanced customer experience and drive growth for the revived brand.

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Sam’s sues BJ’s over self-checkout tech

Retail Wire

Sam’s Club and its parent company Walmart claim in a lawsuit that the self-checkout feature on BJ’s Wholesale Club’s app is nearly identical to its own Scan & Go tech. “[BJ’s]

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