article thumbnail

Resilience is Key as Payments Acceptance becomes Mission-Critical

Retail TouchPoints

Starting at the POS Acceptance Device High availability starts by selecting POS models that have been manufactured to high-quality standards, incorporating reliable components and capable of communicating via both store telecommunication links and fast cellular data networks.

article thumbnail

Crypto Payments Adoption in FinTech: How Do Retailers Fit in?

Retail TouchPoints

It also requires businesses to create a digital wallet, obtain a shareable QR code and keep track of every checkout location. Do you ever think about the customer instincts at checkout? The issue with this is that both retailers and customers have to have accounts set up in the same exchange platform.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

MindArc awarded on the global stage as ANZ’s first platinum tier Shopify Agency

Inside Retail

Strand benefited from a streamlined checkout experience, resulting in a 70 per cent uplift in customers reaching checkout and a 35 per cent boost in session conversions. MindArcs expertise goes far beyond e-commerce websites.

article thumbnail

Mastercard is getting rid of credit card numbers. Cards themselves may be next

Inside Retail

While strengthening the security attached to credit cards, removing numbers shifts the vulnerability to mobile phones and telecommunication providers. They would be excluded from the new protections. Offenders already access victims phones through mobile porting and impersonation scams.

article thumbnail

AI and the Art of Non-Linear Customer Experience

Retail TouchPoints

Welcome to the future of retail, where the checkout lines are virtual, the service is personal and the experience is anything but linear. In the not-so-distant past, customer experience (CX) was a straight line — a predictable journey from point A (the customer’s question) to point B (the company’s answer).

article thumbnail

Buy Now, Pay Later: Does it Work for your Online Retail Business?

Retail TouchPoints

Using BNPL, approved customers can defer payments at checkout — both online and in-store. When choosing the BNPL company you will provide at checkout, be sure to look into when you will get paid and any associated costs. Townsend holds an MBA in E-Commerce and Telecommunications from the University of San Francisco. .

article thumbnail

Key Disaster Preparedness Takeaways for Retailers from an Eventful Summer

Retail TouchPoints

Take Stock of the Inventory Amid the digital transformation of retail, technologies such as SquareSpace have become more commonplace at the point of sale, while self-service kiosks and cashierless checkouts are now ubiquitous. He can be reached at EdSpears@Eaton.com.