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Hitachi Vantara Offers Retailers Lidar-Based Grab-and-Go Self-Checkout

Retail TouchPoints

The technology suite is designed to help retailers: Create a smooth customer experience similar to online shopping; Develop deeper data insights into buyer behavior and product interaction; Support social distancing and health protection; Deliver targeted marketing, including promotions; Reduce labor costs and provide efficient 24/7 operations; and (..)

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Ecommerce in 2025: How Data Quality Powers Growth and Customer Satisfaction

Retail TouchPoints

Shipping errors are reduced and checkout is easier, protecting the customers overall experience with your brand. Powering Up Customer Outreach and Targeted Marketing In addition to operational benefits, clean address data enhances customer outreach and engagement.

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Cashierless Checkout Helps Alleviate Long Lines

Independent Retailer

79 percent of customers expressing their preference for checkout-less shopping. Checkout free-shopping is a cashier-less checkout system that detects shoppers’ product preferences and bills them when they close their shopping trip. Cashierless checkout may be the way of the future with how well shoppers are responding.

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Elevate your e-commerce game: Essential tips for thriving in 2024

Inside Retail

This year, leveraging artificial intelligence (AI) for personalised recommendations, targeted marketing, and tailored shopping experiences is a game-changer. Enhance payment and checkout experiences The e-commerce journey’s final stages – the payment and checkout processes – are critical moments that can make or break a sale.

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You Can’t Spell Retail Without AI

Retail TouchPoints

From backend inventory optimization to identifying salesfloor hotspots to highly targeted marketing programs, we’re seeing an influx of great retailing practices, all being driven by AI. AI helps grocery managers optimize staff, advising on how many employees and checkout lanes are required.

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From Boomers to Zoomers: What each generation wants from e-commerce deliveries

Inside Retail

While most people agree on things like the security of your online checkout and the safe delivery of parcels, there are some interesting nuances between the generations – which you can use to help shape a delivery strategy that lives up to your customers’ expectations. So make sure your website’s up to speed.

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Apple, Macy’s and IKEA Rank High in Innovation but Social Impact Scores are Mixed

Retail TouchPoints

What people think about when they focus on retail innovation is the tech side of the business — next-generation marketing tools, cutting-edge last mile vehicles, frictionless checkout — but there is still plenty of innovation happening in the more foundational strategies of running a retail business.