Retail TouchPoints

AUGUST 11, 2020

Circle K will pilot a touchless autonomous checkout solution in one of its Phoenix locations and plans to add the technology to other store locations. We will not have to relocate merchandise, replace shelves or build an entirely new store to implement autonomous checkout.”.

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Retail TouchPoints

SEPTEMBER 8, 2021

Chances are you noticed some changes at the checkout line. There were probably more self-checkout choices and fewer cashiers. The Growth of Self-Checkout . Self-checkouts have been prevalent in retail stores across America since the early 2000s. Checkout-Free Stores . So, what’s a viable solution?

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Retail TouchPoints

AUGUST 23, 2023

For retailers, self-checkout is something of a double-edged sword. Moreover, customers seem very receptive to self-checkout, with 73% noting that it feels much faster than a traditional cashier. Additionally, 85% of Gen Z consumers use self-checkout when available, driven largely by the convenience factor.

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Retail TouchPoints

DECEMBER 11, 2024

Savings are automatically applied at checkout when shoppers scan their loyalty card or enter their phone number. A QR code also is available for those preferring a touchless experience. Customers will receive a printout of the digital coupons that are loaded to their loyalty card for reference as they shop.

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Retail TouchPoints

OCTOBER 27, 2022

Trigo’s solution is designed to help supermarkets create a “digital twin” of the store using feeds from ceiling-mounted cameras and shelf sensors. The technology aims to enable frictionless checkout, real-time inventory tracking and other technologies. “By

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Retail TouchPoints

JANUARY 6, 2025

This innovative c-store will not only provide our students with a diverse selection of hot and cold food options but also meet their personal and grocery needs, said Rose Wilson, District Manager, Sodexo at Northern Arizona University in a statement.

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Retail TouchPoints

OCTOBER 23, 2024

Technologies such as frictionless checkout systems or ‘Just Walk Out technology’ take a different approach. This method allows for the automatic billing of items taken off shelves without a traditional checkout process.

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Retail TouchPoints

OCTOBER 11, 2024

We’re seeing vision AI support across all parts of the retail business, including back of house, in-store advertising and media, store checkout and curbside pickup. Likewise, the retail industry is in a unique place to transform with a mindfulness around privacy.

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Retail TouchPoints

AUGUST 29, 2023

Using the Amazon “Just Walk Out” technology, Grubhub Campus has introduced cashierless checkout at convenience stores at Loyola University Maryland. Students, faculty and staff scan a QR code to enter the store, pick their items and leave, with the payment deducted from their student meal plan or other stored payment methods.

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Retail TouchPoints

OCTOBER 22, 2020

Target is rolling out multiple initiatives aimed at improving in-store safety during the holiday season, including contactless self-checkout, skip-the-line technology and doubling the number of contactless pickup parking spots. They can then check out with an associate or at self-checkout as they normally would.

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Retail TouchPoints

MARCH 29, 2023

However, RFID also can be used to bust friction across the entire experience, including all the way through checkout. The traditional example is how tying RFID to associates’ phones lets them efficiently find the right size, color or other option to reduce the time customers spend waiting.

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Retail TouchPoints

JANUARY 12, 2025

Initially focused on providing an easy way for athletes (Dicks name for its customers) to learn more about products via an in-store barcode scanning feature, the app has continued to incorporate new features that remove friction from the checkout process, such as like autocomplete address suggestions.

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Retail TouchPoints

AUGUST 6, 2024

Sainsbury’s will upgrade 22,500 checkouts across its supermarkets, convenience stores and fuel stations with cloud-based POS and analytics solutions from NCR Voyix.

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Retail TouchPoints

OCTOBER 8, 2020

Vivek Malik, Senior Vice President of Store Systems. Zippin , a provider of checkout-free technologies for brick-and-mortar retail, has hired veteran retail executive Vivek Malik, formerly Senior Director of Infrastructure and Store IT at 7-Eleven , as its SVP of Store Systems. . Malik brings nearly 20.

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Retail TouchPoints

JULY 21, 2023

Louis Schnucks stores this fall, with a broader rollout planned for later this year. Schnuck Markets has extended its partnership with Instacart to introduce Caper Carts, which use AI and computer vision to automatically identify items shoppers put into them, allowing shoppers to then skip the line and check out using the cart technology.

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Retail TouchPoints

FEBRUARY 5, 2025

By prioritizing emotional insights, retailers can create environments where customers feel seen, valued and understood, setting the stage for loyalty that goes far beyond the checkout counter.

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Retail TouchPoints

DECEMBER 5, 2024

Each device can perform core transactional functions — such as the ability to accept card and cash payments and scan products for efficient checkouts — offline. Transactions rung in offline mode are stored locally on each device and transmitted to the cloud automatically once the device re-establishes connectivity.

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Retail TouchPoints

MARCH 10, 2023

Retailers often think about the checkout process as if it’s an isolated obstacle separate from the rest of the shopper journey, particularly on mobile devices. Even so, retailers can benefit when they view checkout challenges in the context of shoppers’ full range of expectations.

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Retail TouchPoints

DECEMBER 8, 2020

The store combines a manned checkout with the use of computer vision as part of checkout-free shopping powered by AiFi Solutions. Stocking 2,000 SKUs ranging from fresh meats to snacks, this store represents the largest deployment to date of the AiFi Autonomous Store Platform OASIS.

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Retail TouchPoints

MAY 9, 2024

This is the second part of our two-part series, “From Self-Checkout to Just Walk Out: A Look at Autonomous Retail Experiences.” In part one we went beyond the headlines to uncover the reality of the self-checkout situation. In part two, we’re examining the feasibility of fully autonomous checkout solutions like Amazon’s Just Walk Out.

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Retail TouchPoints

APRIL 16, 2024

supermarket with cashier-free checkout technology powered by computer vision. It’s exciting to see a checkout-free capability live in one of our stores,” said Eric Traxler, VP of IT at Aldi in a statement. Aldi has retrofitted its Aurora, Ill.

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Retail TouchPoints

DECEMBER 21, 2023

It’s no secret that retailers and brands have become obsessed with driving conversion in their quest to recover the more than half of shoppers who abandon checkout before completing their purchase. Maximizing that combination of factors can be accomplished at checkout, as long as it’s not stripped of all its goodness.

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Retail TouchPoints

FEBRUARY 19, 2025

Whether its a high-profile fashion activation during an annual event like New York Fashion Week or a seasonal event, brands should structure their operations to: Build hype with limited product volume, increasing demand. Create a seamless purchasing experience, whether through mobile checkout, online reservations or exclusive memberships.

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Retail TouchPoints

APRIL 17, 2024

URBN , parent company of Urban Outfitters , Anthropologie , Free People and FP Movement , will adopt Stripe as its primary payments infrastructure for both online and in-store sales, consolidating the majority of its North American payments volume onto the solution provider.

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Retail TouchPoints

MARCH 22, 2021

Autonomous convenience store retailer Wundermart is expanding its operations, with plans to open more than 10,000 checkout-free stores in a partnership with contactless checkout company AiFi.

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Retail TouchPoints

SEPTEMBER 30, 2020

Contactless Checkout and Payment: Stores will include self-checkout kiosks as well as contactless payment solutions, including Walmart Pay, to limit contact between associates and customers. Select locations will also have Scan & Go to help customers manage their checkout directly.

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Retail TouchPoints

AUGUST 14, 2023

Preparing Internal Operations for Smart Stores The importance of operational preparedness is especially true for grocers implementing emerging technologies such as autonomous checkout, also referred to as seamless checkout. You need to prepare both physically and mentally to run the full distance.

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VMS

DECEMBER 16, 2022

Systems to erase checkout lines are on the grow, as exemplified by these three new installations: • A Pick & Go store in Munich is Germany’s first fully autonomous, cashier-less supermarket. The new supermarket allows customers to walk in, select their items off the shelves and leave without having to pay at checkout.

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Retail TouchPoints

OCTOBER 29, 2020

We’re moving quickly to use our physical retail stores to not only serve in-store shoppers, but to flex to meet the needs of online shoppers, too, in ways that only Walmart can,” said John Crecelius, SVP of Associate Product and Next Generation Stores at Walmart U.S. That’s where our new test stores come in.

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Retail TouchPoints

DECEMBER 8, 2020

Zippin and Fujitsu Limited have formed a new partnership that makes Fujitsu an exclusive distributor of Zippin’s checkout-free solution in Japan. The stores will leverage Zippin’s checkout-free SaaS platform, with a focus on cashier-free, cashless operations to save staff time. ”

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Inside Retail

JUNE 3, 2021

Thirteen years after Woolworths introduced self-service checkouts to Australian supermarket shoppers, discount grocer Aldi has bowed to the demand for quick and convenient self-serve transactions at its stores. I suspect they’ll progress that across their fleet of stores in the coming years,” Mortimer said. Quiet observer.

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Retail TouchPoints

NOVEMBER 30, 2021

In the first usage of Amazon ’s Just Walk Out (JWO) technology by a non-Amazon international retailer, Sainsbury’s has deployed the cashierless solution in its Holborn Circus convenience store. Sainsbury’s, one of the UK’s largest supermarket chains, had piloted a cashierless customer experience at this store using its own technology in 2019.

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Retail TouchPoints

SEPTEMBER 22, 2020

QuickChek , a convenience store operator with 160 locations in New Jersey and New York, has launched the QuickChek Rewards loyalty program. At checkout, QuickChek Rewards members can scan the barcode within the app to earn perks on food and beverages.

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Retail TouchPoints

JUNE 29, 2021

As retailers collect more data on customer behavior and uncover new patterns and trends, they can use their insights to optimize other store operations — even if those other stores aren’t AI-enabled. They can even optimize in-store merchandising by studying conversion rates based on a mix of products in the same area.

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Retail TouchPoints

MARCH 8, 2021

As we learn from guests what they love about Ulta Beauty Herald Square, we will incorporate aspects into other stores where feasible and appropriate,” said Kecia Steelman, Chief Store Operations Officer of Ulta Beauty in an interview with Retail TouchPoints.

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Retail TouchPoints

DECEMBER 13, 2023

Technology also is significantly enhancing the checkout process, with more retailers adopting self-service kiosks, integrated RFID, mobile POS systems, scan-and-go integrations and frictionless checkout options. Retailers using cashier-based systems also are focusing on updating hardware and software to improve the checkout experience.

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Retail TouchPoints

FEBRUARY 29, 2024

Self-Checkout is Here to Stay Mainstream media reports of consumers complaining about the slow speeds and impersonality of self-checkout were a mini-trend over the past several months, encouraging retailers including Costco, Wegmans and Walmart to reconsider their self-checkout policies.

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