article thumbnail

The Boon and Bane of Self-Checkout for Retailers

Retail Wire

Retailers appreciate the allure of self-checkout. However, the elevated rate of inventory shrinkage is a pressing concern in the retail industry.

Checkout 276
article thumbnail

Co-op lost £70m to shoplifting in 2023 as it uses AI to stop self-checkout theft

Retail Gazette

Retail crime cost The Co-op £70m last year, according to food managing director Matt Hood, as the mutual turns to AI to stamp out theft at self-checkouts. Hood said despite evidence pointing to the fact that self-checkouts do lead to an increase in shrinkage, he would not strip them out of stores as they make “convenience more convenient”.

Checkout 126
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Sick of hearing about AI? The key is understanding how to make it work for you

Inside Retail

Loss prevention: AI combats retail shrinkage also, by integrating computer vision and motion analytics at self-checkouts, detecting suspicious activities and ultimately reducing theft. Automated checkout experiences: Retailers such as Apple are pioneering checkout-free shopping.

article thumbnail

Smaller Spaces, Bigger Tech and Optimized CX

Retail TouchPoints

Self-Checkout/Roaming Checkout. Versions of self-checkout are already in play for grocery, big box and a variety of other stores, mostly to reduce wait times at registers. Roaming checkout enables employees to take payments from shoppers from anywhere inside the store.

article thumbnail

5 Real-World Ways 5G Will Transform Retail

Retail TouchPoints

Fast, Frictionless Checkout. The Hard Rock Stadium Express Shop in Miami features “grab and go” checkout tech from AiFi powered by Verizon 5G. The higher bandwidth/lower latency combination will also lead to enhanced frictionless checkout experience. Supply Chain Optimization.

article thumbnail

5G in Retail: Creating the WOW factor

Retail TouchPoints

5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. 5G can reduce wasted time and prevent inventory shrinkage, providing retailers with cost savings. Tractor Supply Co.

article thumbnail

The Rise of Micro Markets in Airports

Retail TouchPoints

Consumers are also becoming more exposed to self-checkout options, and they are in turn becoming more normalized and natural. According to SITA, by 2024 88% of airports are expected to be equipped with check-in kiosks and 59% will have automated border control.