Retail TouchPoints

APRIL 25, 2024

This is the first part of our two-part series, “ From Self-Checkout to Just Walk Out: A Look at Autonomous Retail Experiences.” In part one we go beyond the headlines to uncover the reality of the self-checkout situation. Plus, despite all the vocal naysayers, many consumers actually like the technology.

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Retail TouchPoints

NOVEMBER 19, 2024

DoorDash has redesigned its shopping experience for retail products, allowing customers to search for an item across multiple merchants with prices and estimated delivery times displayed in a single view. Now, shoppers can add items from multiple nearby stores prior to checkout, bundling them into a single order.

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Inside Retail

SEPTEMBER 27, 2021

Discount retailer Aldi may be a novice when it comes to in-store technology in Australia, but it has plans afoot in the UK to launch an advanced system that will replace checkout entirely. Checkout-free technology is still in its infancy in Australia. Other retailers have followed suit with checkout-free tech.

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Retail Focus

JANUARY 18, 2022

Aldi has opened its first checkout-free store, where shoppers will be able to pick up products and leave without queuing to pay. Aldi has opened its first checkout-free store in Greenwich, south-east London (Aldi/PA). Aldi has opened its first checkout-free store in Greenwich, south-east London (Aldi/PA). Aldi / PA).

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Inside Retail

NOVEMBER 13, 2024

Coles has launched an all-in-one AI-powered Smart Trolley trial designed to enhance in-store shopping experiences through technology. It also uses advanced AI technology, sensors and an in-built scale to scan groceries directly into shopping bags and streamline the checkout process, allowing customers to pay and go.

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Retail TouchPoints

DECEMBER 20, 2023

Walmart will offer buy now, pay later (BNPL) options at self-checkout kiosks in more than 4,500 U.S. Walmart is making a big move in that direction with the integration of BNPL financing at its self-checkout kiosks, allowing customers to pay over time for everything from electronics and apparel to toys and more.

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Retail TouchPoints

JUNE 14, 2022

Holiday Oil Company , a convenience store retailer with 67 locations in Utah, has selected the Gilbarco Veeder-Root Passport Express Lane self-checkout system, to help ease its labor challenges and create a frictionless shopping experience. For employees, it helps balance out staffing shortages and maintain store standards.

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Retail TouchPoints

MAY 17, 2024

This month Retail TouchPoints has been exploring the state of autonomous checkout experiences in our series From Self-Checkout to Just Walk Out. But there is a more middle-of-the-road area of self-checkout that is currently growing by leaps and bounds — smart carts. So, What’s it Like to Actually Shop with a Smart Cart?

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Retail TouchPoints

AUGUST 15, 2023

What it didn’t have at that point was a streamlined, intuitive online checkout process — and that quickly became a major hindrance to the company’s DTC expansion plans. “We We were attracted because of their fraud offering and then we saw their checkout solution.” The Bolt solution also benefits from a network effect. “As said Narang.

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Retail Gazette

OCTOBER 27, 2024

M&S is set to add self checkouts to changing rooms across its 180 clothing stores to stop customers from having to queue twice. The food and fashion giant said it aimed to have the new technology implemented across more than 100 shops by early 2028, The Telegraph reported. It’s not my fault, I’m owed it’”.

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Retail TouchPoints

AUGUST 24, 2022

As ecommerce has become a part of everyday life, customers have felt empowered to take control of their checkout experiences both in-store and at home. A recent study found shoppers of all demographics are warming up to the idea of self-checkout, seeing it as a faster option that eliminates the need to wait in line.

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Retail TouchPoints

MARCH 25, 2022

over its mobile Express Pay shopping app. The Scan & Go technology was introduced to afford an easier shopping experience to customers through scanning and bagging items as they shop, eventually checking out and paying with their mobile devices. Walmart Inc. has filed a lawsuit against BJ’s Wholesale Club Holdings Inc.

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Inside Retail

JANUARY 31, 2022

Last month, global supermarket brand Aldi opened its first checkout-free supermarket to the public, following an in-house trial, allowing customers in Greenwich, London, to walk in, pick up their groceries, and walk out without going to a till.

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Retail TouchPoints

AUGUST 29, 2023

Using the Amazon “Just Walk Out” technology, Grubhub Campus has introduced cashierless checkout at convenience stores at Loyola University Maryland. Students, faculty and staff scan a QR code to enter the store, pick their items and leave, with the payment deducted from their student meal plan or other stored payment methods.

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Retail TouchPoints

MARCH 3, 2022

After a successful pilot of stationary self-checkout technology at its recently renovated NYC flagship store, Bed Bath & Beyond will deploy solutions from NCR at select locations nationwide. “As NCR has been an incredible partner along this journey and its self-checkout solution brings an important capability to our stores.

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Retail TouchPoints

SEPTEMBER 8, 2021

Chances are you noticed some changes at the checkout line. There were probably more self-checkout choices and fewer cashiers. The Growth of Self-Checkout . Self-checkouts have been prevalent in retail stores across America since the early 2000s. Checkout-Free Stores . Before the pandemic, nearly 98% of U.S.

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Retail TouchPoints

MAY 27, 2022

H&M Group is rolling out a pilot of several new tech-enabled in-store shopping solutions at COS stores in the U.S., including new payment and checkout options, personalized styling facilitated by smart mirrors and upgraded delivery and return options. The first store to pilot the new suite of solutions is the Beverly Hills, Calif.,

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Retail TouchPoints

FEBRUARY 6, 2024

Inside H&M ’s new store in NYC’s SoHo neighborhood, the fast fashion retailer has nested a shop-in-shop featuring curated secondhand pieces — the brand’s first resale location in North America. To celebrate the debut, beginning Feb.

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Retail TouchPoints

MAY 12, 2021

Delek US Holdings will implement AI-powered self-checkout at more than 70 Delek DK convenience stores in Texas by late summer 2021, through a partnership with Mashgin. Delek is adopting the technology to speed up the in-store shopping experience and improve safety, which remains a concern even at the tail end of the pandemic.

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Retail TouchPoints

APRIL 16, 2024

supermarket with cashier-free checkout technology powered by computer vision. It’s exciting to see a checkout-free capability live in one of our stores,” said Eric Traxler, VP of IT at Aldi in a statement. Aldi has retrofitted its Aurora, Ill.

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Retail TouchPoints

SEPTEMBER 29, 2020

Self-checkout is already a big part of how customers shop — according to RBR’s report, “EPOS and Self Checkout in 2020” , shipments of self-checkout solutions increased by 52% in 2019 to a new record high. How can retailers learn how their shoppers and store associates are using self-checkout solutions?

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Retail TouchPoints

JANUARY 6, 2022

CPG advertisers can now offer consumers a multi-retailer checkout experience directly from their Yahoo native ads and display inventory, allowing consumers to make a purchase from their preferred retailer. The company also announced plans for an online marketplace with integrated advertising in early 2021 that has yet to materialize.

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Retail Customer Experience

MAY 21, 2024

Just because checkout is the last step of the shopping journey doesn’t mean it should be stripped of all its potential to drive revenue and profitability.

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Retail Gazette

DECEMBER 14, 2023

Last month Booths axed its self-service checkouts in all but two of its 28 stores, claiming the move was in response to customer demand. The high-end supermarket will only retain self-checkouts in its Windermere and Keswick stores in the Lake District as these stores can become very busy. Busby thinks it was a factor for the grocer. “We

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Retail TouchPoints

DECEMBER 13, 2023

Despite the surge in online shopping, physical stores remain essential for retailers, providing a space for customers to interact with products and build deeper brand connections. Retailers using cashier-based systems also are focusing on updating hardware and software to improve the checkout experience.

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Retail TouchPoints

JANUARY 20, 2021

Kroger is testing an AI-powered shopping cart at a Cincinnati store, enabling shoppers to scan items and pay directly on the cart itself for a more seamless in-store experience. Shoppers can scan their loyalty card and check out directly from the cart.

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Retail TouchPoints

MAY 20, 2022

Albertsons Companies will launch cart-based smart checkout technology later this year at select supermarkets throughout the country, in partnership with Veeve Smart Carts. Shoppers can check in with their telephone number and use the cart-mounted touchscreen to view the total as they add items to the cart. in a statement. in a statement.

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Retail TouchPoints

DECEMBER 17, 2021

Once an individual downloads the app, they can simply scan in, shop and walk out. The grocery company also operates a 150 -square-foot checkout-free store outside the Albert Heijn convenience store’s support office in the Netherlands. It’s that easy. Ahold Delhaize first piloted the lunchbox technology at its Quincy, Mass.,

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Retail Times

OCTOBER 7, 2024

New data from digital transformation consultancy Daemon reveals that over half (60%) of Brits still prefer a traditional checkout with a cashier when shopping in-store. Interestingly, 56% of GenZ favour service assisted checkouts, a preference that declines with age, […] If you want more information Retail Times get in touch!

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Retail TouchPoints

SEPTEMBER 12, 2023

It might have been the worst-kept secret in retail, but after months of unconfirmed reports , behind-the-scenes testing and tales from the front lines , TikTok has finally, formally launched its new ecommerce offering — TikTok Shop. in November 2022. reads the company announcement. The company also reiterated that all TikTok-protected U.S.

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Inside Retail

NOVEMBER 3, 2021

Ikea is trialing in-store Mobile checkout in its Logan and North Lakes stores in Queensland with the aim of speeding up the buying experience at the furniture and homewares chain. Our co-workers can now also support more customers where their help is most needed, which is super important in the busy Christmas shopping period,” Becker said.

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Retail TouchPoints

AUGUST 11, 2020

Circle K will pilot a touchless autonomous checkout solution in one of its Phoenix locations and plans to add the technology to other store locations. We will not have to relocate merchandise, replace shelves or build an entirely new store to implement autonomous checkout.”.

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Retail Wire

JUNE 1, 2022

Tops Friendly Markets has expanded its Shop + Scan mobile checkout app to 24 additional stores. “We All you need to do is download the Tops Shop + Scan app, connect to our free in-store Wi-Fi, enter your Tops BonusPlus card number and you are ready to shop.”. It’s so easy to use.

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365 Retail

OCTOBER 28, 2024

Marks & Spencer (M&S) has revealed plans to introduce self-service checkouts in the changing rooms of its 180 clothing stores, with the goal of enhancing the shopping experience and reducing the need for customers to queue twice.

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Inside Retail

NOVEMBER 30, 2022

For the first episode, we spoke to industry expert and Swinburne University professor Jason Pallant about the rise of checkout-free stores, what they can offer the sector, and the barriers they need to overcome to succeed. Checkout-free stores also open up the potential for new and innovative ways of designing stores.

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Inside Retail

AUGUST 3, 2021

The partnership relies on the launch of Adyen’s ‘Giving’ platform, which allows merchants to accept charitable donations during an online checkout process. The post H&M opens up donations at checkout to support vaccinating kids worldwide appeared first on Inside Retail.

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Retail TouchPoints

JUNE 20, 2023

Walmart is the first retailer to test out TalkShopLive ’s new “shoppable simulcast” feature, which allows brands to broadcast live shopping events simultaneously across up to four different online destinations, including the TalkShopLive platform, their own website and Facebook.

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