Inside Retail

AUGUST 23, 2023

Australian retail giant Woolworths Group reported solid FY23 results on Wednesday , showcasing the supermarket sector’s resilience in the face of dropping consumer spend. Earnings before interest and tax (EBIT) from the company’s Australian supermarkets rose 19.1 per cent over the financial year to $2.8 per cent to $249 million.

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Retail Gazette

NOVEMBER 5, 2024

Asda is testing out a self-service returns “drop box” where shoppers can deposit unwanted or faulty products and be refunded automatically. ” The move comes as other retailers make changes to their self-checkout services, with Sainsbury’s trialling larger self-checkout tills to boost efficiency.

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Inside Retail

NOVEMBER 20, 2022

Powered by Trigo, the store is based on a hybrid model, where customers can either choose to go through a conventional checkout process, or have a frictionless experience using the latest camera and sensor technology. If they opt for the autonomous checkout, customers need to use the Rewe app to register at the entrance to the store.

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Inside Retail

OCTOBER 7, 2024

For those in Melbourne, stepping into the LaManna supermarket, in the northern suburb of Essendon Fields, is like taking the world’s shortest flight to Italy. To the LaManna customer, a trip to the supermarket is not an errand but an indulgence.

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Inside Retail

JUNE 16, 2021

Supermarket Coles will spend $2.5 The business will seek to improve its online shopping, as well as its self-service checkouts, data and automation across its warehouses, in an effort to streamline the experiences and make it even simpler for Australians to buy their groceries.

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Retail TouchPoints

APRIL 12, 2023

While this may sound positive for supermarkets, it also brings new challenges. First, supermarkets must determine exactly how much inventory to order so as not to waste food or purchase insufficient supplies. Innovating the in-store experience can give stores a great return on investment. Transform shopping in-store.

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Retail Gazette

SEPTEMBER 12, 2024

The chain’s value offer and rapidly expanding store network in recent years saw it overtake Morrisons to become the UK’s fourth largest supermarket in 2022. Its results are a stark contrast to Asda, which reported a return to profit earlier this year of £180m in the year to end of December 2023, up from a £432m loss in 2022.

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I Vend

AUGUST 10, 2021

The COVID surge for supermarkets The pandemic hit many retailers hard, with stores shut and high streets deserted. According to industry experts The Grocer magazine, UK supermarkets continue to see high levels of growth. iVend Supermarket iVend helps supermarkets offer uninterrupted service to their customers.

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Retail TouchPoints

DECEMBER 31, 2020

Before the pandemic even struck, consumers were leaving their homes less often to make purchases because of the convenience offered by online-based brands — think of the success of Amazon, Deliveroo, Uber Eats and supermarket delivery services. Other measures to make the customer experience more engaging will also figure prominently.

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Inside Retail

JUNE 8, 2023

McLeod drove change at UK supermarket group Asda in the UK ahead of its sale to Walmart, was chief merchandise officer and board member of Walmart Germany from 2000-01, led the turnaround of Halfords, the UK auto parts chain prior to its float – and then took the helm of Coles in Australia for five years from 2008.

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365 Retail

JUNE 21, 2021

Tesco is set to launch its first checkout-free store following a successful trial for staff at its head office over the past year. Some commentators had raised concerns that supermarkets would take a hit from the reopening of non-essential retailers, and with restaurants, bars and cafes welcoming back customers in the past two months.

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Retail Gazette

FEBRUARY 4, 2025

Sainsbury’s has removed Amazon’s ‘Just Walk Out’ technology from its checkout-free Holborn Circus store, returning the location to a more traditional checkout setup. A Sainsburys spokesperson told GroceryGazette : SmartShop Pick & Go is no longer available in our Holborn Circus store.

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Inside Retail

APRIL 23, 2024

The way things used to be in service, before many technological innovations kicked in, is almost unimaginable now; and perhaps we wouldn’t choose to return to that. Take the mundane activity of going to a supermarket. In 2019, a Dutch supermarket introduced slow checkouts for lonely elderly people who want to talk to someone.

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Inside Retail

JULY 6, 2022

To raise funds for Indigenous health this NAIDOC week, Coles supermarkets and Express stores in the NT and select regional stores in Western Australia (WA) have launched a ‘Purple House’ campaign. In the past three years, Purple House has offered 10,000 remote dialysis treatments and supported more than 300 patients.

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Inside Retail

JULY 8, 2021

Inside Retail spoke to four SDA members, who work on the frontline across supermarkets and department stores, about their experiences of customer abuse and the support they would like to see from retailers. Customer service and store greeter, Coles Supermarkets, Melbourne. “It Customer service supervisor, Coles Supermarkets, Melbourne.

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V Count

JULY 18, 2024

Whether it’s at the coffee shop for your morning fix or at the supermarket checkout after a long day, standing in a queue can feel like an eternity. Imagine you’re at the supermarket, ready to dash home with your groceries, but instead, you’re stuck behind a seemingly endless line of carts. Frustrating, right?

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Inside Retail

NOVEMBER 24, 2022

This week, Australian supermarket giant Coles appealed to that love by announcing a pick-and-collect service that takes less than 60 minutes , shaving 30 minutes off its existing promise. They don’t want to spend time going around shelves looking for products or queuing at the checkout. Returning a product can be a hassle.

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365 Retail

JANUARY 6, 2025

Whether it is your local coffee shop, favourite supermarket, airline of choice or business hotel chain, the principles of loyalty programmes have been unchanged for decades. And to incentivise shoppers to share such data, and to identify themselves at the start of the shopping trip, retailers will provide more value in exchange.

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Retail Gazette

DECEMBER 30, 2024

The chain’s value offer and rapidly expanding store network in recent years saw it overtake Morrisons to become the UK’s fourth largest supermarket in 2022. Its results are a stark contrast to Asda, which reported a return to profit earlier this year of 180m in the year to end of December 2023, up from a 432m loss in 2022.

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V Count

JULY 24, 2024

In the retail and supermarket industry, effective people counting systems play a crucial role in understanding customer behavior, optimizing operations, and driving business success. Queue Management refers to the process of monitoring and controlling the flow of customers through checkout lines or service areas.

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Inside Retail

NOVEMBER 17, 2024

During the past 10 years, Qiping Sun, VP of Asia Pacific at LS Retail, an Aptos company, has witnessed significant changes in the Asia-Pacific retail landscape: the rise of e-wallets, the adoption of Software as a Service, the embrace of contactless service and self-checkouts, to name a few. Some seemed uncomfortable using the technology.

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I Vend

APRIL 2, 2025

Frictionless checkout – your customers come into your stores, they choose their goods and thenthey have to wait in line to pay, or they cant use the payment method they want. Mobile POS gives you a checkout that can operate anywhere in the store. Supermarkets require tools to track fresh and perishable produce.

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Retail Gazette

DECEMBER 18, 2024

To deliver these savings, Britain’s fifth-largest supermarket chain has pushed ahead with a host of cost-cutting measures. The supermarket’s bakery is not the only facility that has been earmarked for closure. This has included the trial introduction of scan and go in six of its supermarkets. Availability issues?

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Retail Gazette

JANUARY 10, 2024

Shoppers buy more food As the rate of inflation continues to fall, experts predict that food retailers will see sales volumes return to growth after two years of subdued figures. However, if 2023 was the year of the machine then experts anticipate that 2024 will see the return of the human touch. to 1% for the year.

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Inside Retail

OCTOBER 10, 2023

Coincidently (or not), the supermarket has timed this approach to take effect alongside contract talks with major suppliers like Nestle, Pepsico and Unilever. In Australia, we’re used to self-serve checkouts, but there is still a decent cover of staff in Woolworths and Coles. Plenty of food for thought for Australian retailers.

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Retail TouchPoints

APRIL 8, 2024

At my local supermarket, the self-checkout PIN pad has a note asking if I want to take a two -question survey (I don’t). These are patients who have volunteered to share their thoughts and opinions with leadership and, in return, hear from our leaders on what we intend to do to improve the experience.

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Retail Gazette

NOVEMBER 18, 2023

The spot, dubbed “Become More Christmas” shows a family getting ready for the big day, and how a trip to the supermarket can get customers feeling more festive with every shop. Once the mum returns from Tesco with mince pies, she is overcome with festive joy and transforms into a “Snowmum”.

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Retail Gazette

APRIL 17, 2024

The supermarket chain revealed last week that Clubcard sales penetration now stands at 82% and its members have grown 6.2% The supermarket chain first introduced the new pricing scheme across more than 20 stores in the north east of England before rolling it out nationwide last summer. year on year to over 22m consumers.

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Retail Gazette

SEPTEMBER 30, 2024

Stores across the country had to open later than usual, with some shoppers reporting returning home without their groceries after all checkouts in some branches stopped working. Others have reported issues of checkout systems malfunctioning at rival supermarket Morrisons, although the chain denied facing such problems.

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Checkout Supermarket Returns Shopping 59

Inside Retail

MARCH 8, 2022

Pointing out that grower returns have not increased for at least 10 years, she said retail prices and costs – labour, freight and compliance – have steadily increased. “In Sadly, the recommendations will not result in any tangible change for consumers at the checkout.

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Wiser

MAY 26, 2021

In the closing months, the market share of online grocery shopping reached 8 percent and supermarkets had to look for fast and efficient solutions for the supply of products and the inflow of orders to respond to high peaks in demand. New Online Grocery Sales Models. Differences Between Online and Offline Pricing Strategies. The problem?

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Inside Retail

JANUARY 24, 2023

After so much Covid-19 disruption and damage, the National Retail Federation’s (NRF) Big Show returned to the Big Apple with an equally big bang last week. As consumers return to stores post-pandemic, they are seeking out intuitive and personalised interactions that surprise and delight, with the option for frictionless self-service.

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I Vend

APRIL 2, 2025

iVend has a different approach we recognise that running a supermarket could not be more different to running a pharmacy, and that electronics retail and thrift retail are vastly different. The software at the checkout stores sits on the point of sale device and is not dependent on the network.

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365 Retail

SEPTEMBER 27, 2021

The discount supermarket chain made the investment announcement, which will run for two years, as bosses revealed sales soared 10.2% Whilst other UK-based supermarkets give more regular updates on current trading, Aldi is not obliged to and is instead publishing last year’s results as it files its accounts with Companies House.

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Retail Times

DECEMBER 20, 2023

Trigo, a leading provider of autonomous retail technology, including frictionless checkout, to retailers including REWE, Auchan, Tesco, Aldi and Netto, returns to NRF 2024 this year, on Booth 3112. It will also announce details of brand […] If you want more information Retail Times get in touch!

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Retail Gazette

AUGUST 22, 2024

The north London supermarket, which has been closed for six weeks, is the second out of 150 that will receive a makeover as part of a £1bn investment, that will also see it open up to 100 new convenience shops. The supermarket has also doubled down on the service provided by partners in store, she adds.

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Inside Retail

APRIL 25, 2023

This can be seen by the adoption of QR codes – the use of which accelerated amid Covid-19 restrictions – self checkout in supermarkets and autonomous mobile robots, which are being utilised by major retailers for (among other things) logistical, supply chain and other inventory management tasks.

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