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Retailers are increasingly utilising AI-powered technologies in physical stores to enhance the shopping journey and streamline checkout processes. Conversational commerce is also redefining how customers interact with brands.
In-store enhancements Computer vision: Improves product displays and storelayouts to attract shoppers. Loss prevention: AI combats retail shrinkage also, by integrating computer vision and motion analytics at self-checkouts, detecting suspicious activities and ultimately reducing theft.
Now, as retailers engage in a staggered return to business activity, and as lease renewals approach, tenants and owners are back to the drawing board, considering their strategy for the coming months. Retailers should consider how they can maintain some of this efficiency in their stores.
Discount supermarket Aldi is making a push into convenience with the opening this week of a Corner Store concept in North Sydney. The new storelayout is designed to support smaller-basket, convenience-driven purchases, in contrast to the traditional big-box Aldi supermarket typically frequented by consumers for larger shopping trips.
In this article, we explore how mobile POS ‘untethers’ the point of sale, allowing it to go out into the store, and even beyond the four walls. Learn how our mobile POS transforms the checkout process. Armed with mobile POS, associates can assist shoppers to checkout in the aisle, busting queue times and raising customer satisfaction.
A network outage can mean lost sales in the short term, as shoppers simply move to another brand for that purchase, or losses in the long term if that customer does not return. While the report primarily focuses on how AI can optimize storelayouts and marketing strategies, there is an underlying message on data security.
In the same way exclusive bingo rooms online carefully organise their games to enhance user interest, small retailers can design distinct areas in-store to showcase new arrivals or seasonal exclusives, driving foot traffic and sales. Coupling in-store organisation with a cohesive digital presence strengthens brand appeal.
On one hand, personal safety and security are still top-of-mind for consumers, driving changes in everything from online shopping to brick-and-mortar storelayouts and delivery models. While they often produce higher revenues and improved profit margins, they also represent risk in the form of unsold inventory and expensive returns.
The new store concept’s features include: Immersive Shopping Journey: A modern and streamlined approach to storelayout via an intuitive shopping journey that encourages discovery and easy navigation. Executive Vice President and Chief Commercial Officer.
Long, uniform aisles with tall, tightly packed shelves was, for a long time, the standard model for in-store retailing. For me, a storelayout, just like an e-Commerce web site layout, should be customer-centric at its heart. Is the checkout experience fast and pleasant?
Retail technology can streamline inventory management by enabling retailers to accurately track goods from delivery to sale through to returns. Point of sale store operations – customers want fast and friction-free checkout, and retailers need to know what has been sold. . So inventory management is essential.
Today’s consumers might browse products online and then feel, try and buy them in physical stores. Conversely, they might spot an item in a store, compare prices on their smartphone, and choose either to take it to the checkout or order it online for home delivery.
It’s conspicuous, compared with Australian retailers, how few staff there are in-store. In Australia, we’re used to self-serve checkouts, but there is still a decent cover of staff in Woolworths and Coles. In some European stores, there are as few as two staff on hand to service a major supermarket.
Loyal customers are returning customers, and they’re the ones who will leave with more items in their baskets. Innovate Your StoreLayout. Your storelayout can also support your efforts to increase basket size. Where are your top-performing categories located within the store?
There are many ways you can improve shopping experiences in your store, including: Personalized Product Recommendations. Smoother Checkout Processes. Optimize Your StoreLayout and Shelf Space. What is keeping them from your store? Loyalty Rewards and Benefits. Improved Employee Trainings.
Queue Management refers to the process of monitoring and controlling the flow of customers through checkout lines or service areas. By analyzing real-time data on queue lengths and wait times, businesses can make informed decisions to allocate resources effectively, reduce bottlenecks, and streamline the checkout process.
You don’t want it to be hard to get to the checkout, and so on. This will help you target your marketing and advertising campaigns inside stores, as well. You can check follow-up purchases to see if a consumer bought a complimentary item, made a return, and so on. Optimize Your Decision-Making with These Metrics.
Simon Hathaway, Group MD EMEA at Outform, says: “Online shoppable functions and AR testers aren’t yet a patch on in-store shopping. And while they’re not yet the primary checkout tool, social platforms are influencing behaviours, particularly if it’s user-generated content that customers can trust.
If customers find that the store lacks variety or does not carry the specific products they are looking for, they are likely to leave the store without making a purchase. Long Checkout Lines : The efficiency of a store’s checkout process can also impact a customer’s shopping experience.
More importantly, it can foster a sense of customer loyalty, ensuring that customers not only make a purchase but also return for more in the future. One of the key factors to consider is the optimization of traffic flow within your store. The answer is simple: Minimize their wait time at the checkout!
More importantly, it can foster a sense of customer loyalty, ensuring that customers not only make a purchase but also return for more in the future. One of the key factors to consider is the optimization of traffic flow within your store. The answer is simple: Minimize their wait time at the checkout!
Duty-free shop managers can use the information they gain through visitor analytics to make data-driven decisions and improve storelayout, product placement, staffing levels, and launch more effective marketing strategies.
Duty-free shop managers can use the information they gain through visitor analytics to make data-driven decisions and improve storelayout, product placement, staffing levels, and launch more effective marketing strategies.
Here are some proven techniques and strategies that can help you improve your retail store’s conversion rate and return on investment. Have you ever been to a store, got your eyes on an item or product, but for one reason or another, decided not to complete the purchase? This happens way more often than you think.
Here are some proven techniques and strategies that can help you improve your retail store’s conversion rate and return on investment. Have you ever been to a store, got your eyes on an item or product, but for one reason or another, decided not to complete the purchase? This happens way more often than you think.
To ensure the campaign’s success, Wiser helped scale the efforts to verify product availability and compliance with promotional plans, providing the company with actionable data to measure the return on investment accurately. Improper execution jeopardized the intended ROI of the display investment.
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