Retail TouchPoints

OCTOBER 24, 2023

The retailer will soon return to both digital and physical retail, less than four months after it was purchased out of bankruptcy by baby care brand Dream on Me. The swift return of the bankrupt baby retailer follows on the similarly speedy relaunch of former parent company Bed Bath & Beyond , which was acquired by Overstock.com.

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Point of Sale Returns Checkout Location 299

Retail TouchPoints

OCTOBER 28, 2021

These sensors are programmed to know when a product gets picked off a shelf, when it is returned or when it leaves the store. Hitachi’s automated shop technology uses lidar (light detection and ranging) sensors instead of relying on cameras and video. Using lidar allows for installations that are both compact and unobtrusive.

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Checkout Target Market Promotions Returns 263

Inside Retail

NOVEMBER 28, 2023

But while a retreat from online sales was predicted, the speed and scale of shoppers returning to bricks-and-mortar stores was less anticipated. A research report states that 61 per cent of consumers are likely to spend more in a store, and 90 per cent are more likely to return, if they have a positive in-store experience.

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Retail TouchPoints

MARCH 11, 2021

A frictionless return experience is critical. The survey found that returning an item ranked as the No. However, 60% of retailers surveyed do not allow shoppers to return or exchange an item during checkout, adding an unnecessary obstacle to flipping the return interaction from a loss to a profit. “We

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Fulfillment Inventory Management Returns Point of Sale 321

Inside Retail

MARCH 17, 2022

It connects, on a centralised and measurable platform, several touchpoints and interactions a customer has with the brand or business: payments, rewards, inventory, delivery options, product return, supply chain, fulfilment options, and more. Buy online, return in-store. No more lines at checkouts.

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Checkout Drop-Shipping Payment Services Inventory Management 246

Retail TouchPoints

DECEMBER 16, 2022

As the world recovers from the pandemic and consumers return to the high street, retailers are eager to capitalize on the increased footfall by providing an exceptional in-store experience. With retailers grappling with the labor shortage, alternative solutions must be sought to mitigate any negative impact on in-store sales.

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Payment Services Checkout Returns Customer Experience 278

Retail TouchPoints

JULY 27, 2020

And the backlash — the desire for a return to substantive human interactions — had already begun too. Whether click-to-pay for e-Commerce or contactless payments for traditional commerce, efforts to improve online and offline checkout experiences did not originate with COVID-19. Smooth Operators Appeal Online And Off.

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Retail TouchPoints

SEPTEMBER 10, 2024

In addition to the Mexican app, scheduled to debut later this year, Levi’s also is planning to integrate digital returns and exchanges into BackPocket to streamline checkout processes.

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Checkout Accounting Returns Planning 258

Retail TouchPoints

APRIL 22, 2025

The company was founded by two veterans of fellow circular economy tech solution Happy Returns , Andy Downard and Josh Packard, and uses AI to tackle one of the trickiest facets of secondhand retail pricing. Eventually we also want you to be able to do self-checkout with your own phone.

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Thrift Store Clienteling Merchant Services Point of Sale 165

Retail TouchPoints

FEBRUARY 6, 2024

The new store also features mobile checkout from anywhere in the store and smart mirrors in fitting rooms that identify the customer’s products, including size and color, as well as offering personalized product or styling recommendations.

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Location Shopping Fast Fashion Checkout 272

Retail TouchPoints

SEPTEMBER 13, 2024

Starting in the late 1980s with the introduction of self-checkout kiosks and progressing to today’s smart RFID tags and even fully automated storefronts, retail leaders have slowly but surely embraced digital in-store enhancements. Retailers across segments have been expanding their smart store ambitions for decades.

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Payment Services Checkout Inventory Management Kiosk 287

I Vend

APRIL 20, 2023

The point of sale is the engine room of every store, where the transactional business of retail takes place. It’s also often the only point at which there is any direct engagement with the shopper. Learn how our mobile POS transforms the checkout process. But it doesn’t have to be this way.

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Checkout Point of Sale Payment Services Store Layout 98

Retail TouchPoints

SEPTEMBER 19, 2023

At computer vision-based checkout-free stores, products are arranged on shelves or tables so the system can see which items are being taken,” wrote Jon Jenkins, VP for Just Walk Out technology and AWS Applications in a blog post. The Just Walk Out technology has been making inroads at sports and entertainment venues.

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Apparel Payment Services Checkout Location 278

Retail TouchPoints

MAY 24, 2024

Associates also can access rich customer data, helping them boost conversions by up to 40% ; Improve business efficiency while reducing total cost of ownership: A unified commerce platform enables retailers to consolidate the number of systems required to run their business while also improving data visibility.

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Merchant Services Payment Services Fulfillment Checkout 264

Retail TouchPoints

JULY 7, 2020

And Nike maintained top-of-mind focus amidst lockdown in China by promoting its workout app, resulting in an 80% increase in use and a 30% increase in online sales. There is no switch that will signal a return to pre-COVID shopping. And contactless is not limited to the point of sale.

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Merchant Services Payment Services Point of Sale Consumer 255

Retail TouchPoints

FEBRUARY 15, 2021

Online sales bridged the gap between retailers and their consumers at the height of shelter-in-place restrictions, and many brick-and-mortar owners used their storefronts as a place to package orders and offer curbside pickup. Now acquainted with online sales, consumers know how easy things can be.

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Fulfillment Checkout Store Layout Consumer 279

Retail TouchPoints

OCTOBER 4, 2023

Social commerce channels are a boon for brands because they marry authentic connection with the convenience of native checkout features to create powerful shopping experiences. The cost-of-living crisis is undoubtedly driving buying decisions, so simplifying the consumer journey is essential for closing the sale.

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Merchant Services Social Commerce Checkout Payment Services 264

Retail TouchPoints

APRIL 1, 2021

BNPL solutions are a way for merchants to offer point-of-sale financing via a simple installment payment plan. Using BNPL, approved customers can defer payments at checkout — both online and in-store. In return, merchants pay a fee that varies from approximately 2% to 5% of the overall purchase price. Buy Now Pay…What?

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Merchant Services Payment Services Telecommunications Checkout 278

Retail TouchPoints

JANUARY 12, 2024

Non-staff members can use credit cards, mobile wallets, QR codes or the Amazon One palm payment system to enter and shop at the checkout-free stores. Amazon’s Just Walk Out technology supports our smart medicine strategy by providing high-tech solutions to our patients, visitors and co-workers, even with food service,” said Paul P.

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Payment Services Accounting Checkout Apparel 264

I Vend

FEBRUARY 9, 2025

Read more Challenges Online/offline – Online research and sales account for an ever increasing share of the market. Consumers may do their research online, come into the store to see and try the goods, and either buy in store or return to their screen for the final purchase. Electronics is a highly specialized form of retail.

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Payment Services Point of Sale Inventory Management Management 52

Retail TouchPoints

DECEMBER 2, 2020

Case in point: Return rates for online purchases are 15% to 40%, compared with 5% to 10% for in-store purchases. The point-of-sale remains a big opportunity for impulse buys. However, rational choices are not always made.

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Retail TouchPoints

JUNE 10, 2024

For example, you can look at people who have viewed a certain number of products on the website, have returned to the site multiple times and have an account, then target them with an ad. Are you maximizing email marketing or one-page checkouts? Think about the larger experience you provide.

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M19 Retail

DECEMBER 4, 2024

With mPOS, sales associates are not bound by a traditional checkout counter. The ability to complete transactions at any location within the store enhances customer engagement and alleviates the frustration of long checkout lines, contributing to higher customer satisfaction levels.

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Payment Services Checkout Inventory Management Customer Retention 52

Retail TouchPoints

DECEMBER 23, 2021

Design for retail experiences is a hot topic of conversation, especially as shoppers return to stores for the holiday season, still under the influence of a COVID pandemic. Or it’s a harsh sounding story, with the continuous ringing and beeping of cash registers at point of sale.

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Payment Services Location Consumer Customer Experience 279

Retail TouchPoints

FEBRUARY 27, 2024

The Evolving Threat Landscape Retailers increasingly rely on digital platforms for sales, inventory management and customer engagement. A network outage can mean lost sales in the short term, as shoppers simply move to another brand for that purchase, or losses in the long term if that customer does not return.

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Payment Services Wholesale Store Layout Inventory Management 278

Retail TouchPoints

NOVEMBER 11, 2021

Lionesque Group CEO Melissa Gonzalez and MG2 Design Principal Justin Hill will reveal how retailers can rethink the checkout experience while maintaining fluidity between high-touch customer service and self-service capabilities during an interactive roundtable discussion on Nov. 17 from 1:20 to 2:10 p.m. Join the discussion on Nov.

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Merchant Services Payment Services Consumer Beauty and Health 342

I Vend

JANUARY 6, 2023

The holiday season is a time for shopping and gift giving – and the New Year is the time for…returns and product return management for retail businesses. Shoppers return goods all year of course, but the post-holiday weeks see an increase in items coming back to stores. Read how our returns management system can help you.

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Returns Management Inventory Management Point of Sale 97

Inside Retail

MAY 19, 2022

Whether it’s an impulse purchase at checkout or an entirely new product category, retailers should be thinking hard about how to tempt customers to look at every single corner of the store, stay a little longer, and spend a little more. Online, customers don’t have the pressure of standing in a queue at the point of sale waiting to be served.

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Retail TouchPoints

JUNE 2, 2023

Shoppers want to feel reassured when making an expensive purchase, and Lamps Plus strives to make sure the checkout leaves customers feeling confident. This includes the POS, which is powered by Manhattan’s order management system.

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Inventory Management Management Fulfillment Supply Chain Management 278

Retail TouchPoints

DECEMBER 13, 2023

For example, they need to support omnichannel services like BOPIS, ship-from-store and seamless returns. Are consumers returning products less often? Baird: A lot of store renovation efforts are being driven by the expanded role of the store. Technology is going to be central [to the store experience] — it has to be.

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I Vend

APRIL 2, 2025

You know that its more than simply a point of sale, and that it offers a comprehensive platform for managing the entire retail operation. Frictionless checkout – your customers come into your stores, they choose their goods and thenthey have to wait in line to pay, or they cant use the payment method they want.

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Management Payment Services Inventory Management Point of Sale 52

I Vend

APRIL 2, 2025

Tell me more about iVends hybrid cloud approach iVends retail software consists of three parts the functionality that runs head office, the store back office and the store point of sale. The software at the checkout stores sits on the point of sale device and is not dependent on the network.

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Management Point of Sale Payment Services Inventory Management 52

I Vend

MARCH 14, 2023

As shoppers return to brick and mortar stores in their drovers, they crave the in-store experience. Retailers who want to set themselves apart are integrating more human and personal touchpoints into the shopping experience, increasing engagement, loyalty and sales. mPOS offers the opportunity to save the sale and increase revenue.

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I Vend

OCTOBER 16, 2023

Online shopping is intrinsically more personalized – a customer can be greeted by name, shown previous orders, receive suggestions for items they might like and have their payment details stored for seamless checkout. Rapid checkout in store – for many shoppers, the experience is all about efficiency.

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Checkout Inventory Management Payment Services Returns 105

Inside Retail

AUGUST 11, 2021

“We’re building a new e-commerce site, we’re implementing marketing cloud and service cloud, we’re implementing a customer data platform (CDP), and on top of that, we’re implementing a new order management system and mobile point of sale platform,” Alexander told Inside Retail.

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Retail TouchPoints

JULY 29, 2020

Open for just a few days or hours, these tech-infused spaces feature shoppable screens, virtual checkouts and gamification alongside carefully crafted concepts designed to showcase merchandise that’s specially curated for the event. This makes clear how radical the impact of digital transformation has been in nearly every industry.

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Payment Services Fulfillment Location Consumer 200

I Vend

OCTOBER 10, 2023

Returns – the forecast is that returns, as ever, will increase during holiday season, but that with smart, customer-focussed returns policies, they can act as a differentiator – the research found that customers value policies such offering Buy Online and Return in Store (BORIS), extended return windows and ‘curated exchanges’ instead of returns.

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Checkout Inventory Management Payment Services Returns 105