Retail TouchPoints

MARCH 18, 2024

Following a 200 -store test that limited customers using self-checkout to a maximum of 10 items, Target has rolled out Express Self-Checkout to its nearly 2,000 stores nationwide. The 2023 pilot showed that the self-checkout experience was twice as fast at stores with the Express model compared to those without. “By

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Retail TouchPoints

MAY 9, 2022

Mashgin , a self-checkout solution powered by AI and computer vision, has raised $62.5 Mashgin plans to use the investment to grow its team, accelerate expansion and scale internationally. Mashgin plans to use the investment to grow its team, accelerate expansion and scale internationally. million in Series B funding at a $1.5

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Retail TouchPoints

AUGUST 24, 2022

As ecommerce has become a part of everyday life, customers have felt empowered to take control of their checkout experiences both in-store and at home. A recent study found shoppers of all demographics are warming up to the idea of self-checkout, seeing it as a faster option that eliminates the need to wait in line.

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Inside Retail

JULY 14, 2024

What does a retailer do when it has developed a self-checkout system broadly considered in the industry as the best in the world? But we plan to keep on evolving the system.” Like I expect self checkout to be hell and it was magic.” “It To improve the current self-checkout system, we need to keep evolving our RFID platform.”

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Retail TouchPoints

MARCH 3, 2022

After a successful pilot of stationary self-checkout technology at its recently renovated NYC flagship store, Bed Bath & Beyond will deploy solutions from NCR at select locations nationwide. “As NCR has been an incredible partner along this journey and its self-checkout solution brings an important capability to our stores.

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Retail TouchPoints

SEPTEMBER 8, 2021

Chances are you noticed some changes at the checkout line. There were probably more self-checkout choices and fewer cashiers. The Growth of Self-Checkout . Self-checkouts have been prevalent in retail stores across America since the early 2000s. Checkout-Free Stores . Security Cameras Make it Happen .

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Inside Retail

SEPTEMBER 27, 2021

Discount retailer Aldi may be a novice when it comes to in-store technology in Australia, but it has plans afoot in the UK to launch an advanced system that will replace checkout entirely. Checkout-free technology is still in its infancy in Australia. Other retailers have followed suit with checkout-free tech.

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Retail TouchPoints

NOVEMBER 19, 2024

DoorDash also has introduced a one-year discounted DashPass plan for SNAP/EBT recipients for $4.99 Now, shoppers can add items from multiple nearby stores prior to checkout, bundling them into a single order. per month, offering $0 delivery fees and lower service fees on eligible orders.

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Retail TouchPoints

JANUARY 6, 2022

CPG advertisers can now offer consumers a multi-retailer checkout experience directly from their Yahoo native ads and display inventory, allowing consumers to make a purchase from their preferred retailer. The company also announced plans for an online marketplace with integrated advertising in early 2021 that has yet to materialize.

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Retail TouchPoints

AUGUST 15, 2023

What it didn’t have at that point was a streamlined, intuitive online checkout process — and that quickly became a major hindrance to the company’s DTC expansion plans. “We We were attracted because of their fraud offering and then we saw their checkout solution.” The Bolt solution also benefits from a network effect. “As

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Retail TouchPoints

AUGUST 29, 2023

Using the Amazon “Just Walk Out” technology, Grubhub Campus has introduced cashierless checkout at convenience stores at Loyola University Maryland. Students, faculty and staff scan a QR code to enter the store, pick their items and leave, with the payment deducted from their student meal plan or other stored payment methods.

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Retail TouchPoints

FEBRUARY 6, 2023

Instead of preemptively cutting back, many are planning to spend more this year. That’s right, retailers are planning to “invest their way through the recession,” according to new benchmark research from digital transformation company Mercaux conducted by CensusWide. This trend is even more pronounced among CEOs in the U.S.

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Retail TouchPoints

NOVEMBER 7, 2024

Instacart also is planning to extend pick-to-light to its Caper Carts smart carts, which will enable customers to have shelf labels flash for items — whether from their shopping list or an ad or coupon they see — directly from their cart. locations in August 2024.

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Retail TouchPoints

JANUARY 2, 2025

billion Kroger-Albertsons tie-up as well as the November 2024 end of a planned Capri Holdings and Tapestry merger. Walgreens Agrees to $192.5M Settlement with Shareholders Over Failed Rite Aid Merger (Oct. consumers wallet.

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Retail TouchPoints

NOVEMBER 28, 2024

Younger generations, especially millennials, increasingly rely on their digital wallet alone, with 28% (up from 25% in 2022 and 22% in 2021) planning to pay for gift purchases in 2024 using digital wallets. Mobile wallets and contactless payments offer a faster and more streamlined checkout experience.

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Retail TouchPoints

FEBRUARY 6, 2025

Critical milestones in the journey are no longer confined to a traditional retailers ecommerce site or checkout cart. Airwallex data also shows that despite ever-shifting market conditions, most global consumers (54%) plan to increase their cross-border purchasing over the coming months. billion site visits in August 2024 alone.

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Retail TouchPoints

OCTOBER 7, 2024

There’s a common myth amongst retailers that checkout is “untouchable,” a fragile system that can be thrown into disarray by even the slightest modifications. It’s why we’ve seen retailers invest significant time and money in efforts to upgrade and personalize every part of shoppers’ journeys – except for checkout.

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Retail TouchPoints

FEBRUARY 5, 2025

Customer journey mapping (CJM) is widely used in retail to analyze and plan touch points before, during and after purchase. While valuable for future planning, they often reflect post-purchase feedback rather than emotions experienced in the moment.

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Retail TouchPoints

FEBRUARY 8, 2023

The Vitamin Shoppe has opened the first of a planned dozen+ new franchise stores this year in Valparaiso, Ind. After announcing its ambitious franchising plans in May 2021, the retailer converted an existing Greensboro, N.C. The next new franchise store, scheduled to open this spring, will be in Tempe, Ariz.,

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Retail TouchPoints

OCTOBER 3, 2022

Powering our commerce API with TalkShopLive will provide customers with a seamless checkout experience anywhere online while being entertained,” said Casey Schlaybaugh, VP of Brand at Walmart in a statement at the time. TikTok also has added a number of social shopping features over the past year.

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Retail TouchPoints

MAY 1, 2023

Uniqlo reportedly plans to expand its North American footprint by 10% by opening 20 to 30 stores annually to reach 200 locations by 2027, Daisuke Tsukagoshi, CEO of Uniqlo North America told Reuters. Each new store will feature self-checkout kiosks, in-store pickup and free clothing alterations. Localizing products for the diverse U.S.

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Retail TouchPoints

JULY 16, 2024

British multi-category retailer Marks & Spencer plans to open at least 10 new convenience stores in conjunction with its franchise partners and refresh up to 50 existing c-stores this year as it looks to grow its £1 billion ( $1.3 billion ) convenience business.

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Retail TouchPoints

JANUARY 30, 2025

Features of the new app include: The ability to manage prescriptions for the entire family across CVS Pharmacy stores, CVS Caremark mail orders and CVS Specialty pharmacies, with full details on delivery and fulfillment options as well as order status and cost; The capability being tested in a handful of stores to use the app to open locked display (..)

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Retail TouchPoints

JANUARY 13, 2025

To begin to address the issue holistically, retailers must aim to ensure that the right products are being targeted to their customers and that products meet their expectations before they even hit the checkout button.

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Retail TouchPoints

MARCH 7, 2025

Reward Actions Both Before and After the Purchase Discounts tend to be a one-and-done proposition, effectively beginning and ending at checkout. By building your promotional plans around digital incentives instead of discounts, youll end up with the win-win of better value for both you and your customers.

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Retail TouchPoints

JULY 27, 2022

Dollar General is planning to build three 1 million-square-foot distribution centers in an approximately $480 million combined investment to support the growing DG Private Fleet presence. Dollar General plans for the DG Private Fleet to account for 40% of all its drivers by early 2023. “We Aurora, Colo.; and Salem, Ore.,

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Inside Retail

AUGUST 22, 2021

The Wall Street Journal offered few details about the look and feel of the stores Amazon is reportedly planning to open. On the other hand, Amazon has a track record of creating totally new store concepts, such as the innovative Amazon Go format without any checkouts, which could point to a more technology-driven department store model. “I

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Retail Focus

FEBRUARY 4, 2025

Predictive analytics provides retailers with a data-driven approach to demand planning and inventory management. Checkout-free stores powered by computer vision AI eliminate checkout lines and scan purchases automatically. Increased Automation Automating manual, repetitive tasks is a key application of AI in retail.

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Retail TouchPoints

JULY 21, 2023

Louis Schnucks stores this fall, with a broader rollout planned for later this year. Schnuck Markets has extended its partnership with Instacart to introduce Caper Carts, which use AI and computer vision to automatically identify items shoppers put into them, allowing shoppers to then skip the line and check out using the cart technology.

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Retail TouchPoints

FEBRUARY 19, 2025

If you’re planning a pop-up, here are four key legal and business factors to keep in mind: 1. Brands should be aware of: Sales tax registration in new jurisdictions where they plan to sell products. Create a seamless purchasing experience, whether through mobile checkout, online reservations or exclusive memberships.

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Retail TouchPoints

DECEMBER 22, 2020

Nike plans to open 30 stores in the second half of 2021 as the retailer positions itself for long-term growth. Leaders discussed their plans for the business, including growing its connections with shoppers and improving supply chain capabilities, on a Dec. Nike’s supply chain plans aim to improve convenience for shoppers.

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Retail TouchPoints

MAY 28, 2021

Consumers are increasingly drawn to convent checkout experiences, from mobile POS and self-checkout to grab-and-go tech, and now even autonomous stores. As autonomous checkout continues to pick up speed, retailers and tech-providers are teaming up to deploy the offering across the globe. In the U.S., In the U.S.,

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Retail TouchPoints

SEPTEMBER 1, 2023

JCPenney’s “Make it Count” customer strategy and brand proposition is the centerpiece of the turnaround plan. A new POS system will create a centralized view of inventory for customers and associates, and improved WiFi — coupled with associate mobile POS devices — will help enrich customer service in stores.

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Retail TouchPoints

MAY 18, 2022

Mastercard has launched a new Biometric Checkout Program globally that will enable merchants of all sizes to offer contactless biometric checkout experiences based on facial- or palm-based recognition technology. Once registered they will be able to pay via facial recognition at checkout without the need for a card or mobile device.

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Retail TouchPoints

APRIL 17, 2024

Payments are a critical link between our brands and millions of URBN customers who expect checkouts to be as easy as trying on or adding items to a cart,” said Dave Hayne, CTO at URBN in a statement.

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Retail TouchPoints

MARCH 17, 2025

However, the buy now, pay later (BNPL) company still has not revealed how many shares it plans to sell, their price range or when the IPO will take place. We look forward to helping redefine checkout at the worlds largest retailer both online and in stores. Klarna has made another move toward a U.S.

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Retail TouchPoints

NOVEMBER 30, 2021

In another first, customers access the checkout solution via the Sainsbury SmartShop app rather than the Amazon app, meaning they can use an interface they already are familiar with. The company plans to equip two of its Whole Foods stores with cashierless solutions in 2022. for its Ame Go convenience stores.

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