Remove Checkout Remove Payments Remove Store Layout
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Why Secure, Reliable Connectivity is Mission-Critical for Retailers

Retail TouchPoints

Retail businesses are no longer self-enclosed entities where everything revolves around a checkout and some inventory management software. A strong network infrastructure supports everything from payment processing and inventory management to customer engagement and security, ensuring business continuity and long-term growth.

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Choice at the checkout – why it matters

Inside Retail

The trend towards using self-service and self-checkout (SCO) options in both retail and hospitality was already strong, but the pandemic sent it soaring. The same research found that 47 per cent of consumers choose different checkout options each time. The rise of small, modular self-checkout devices is changing the game.

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The UltimateShopper Sets New Standards: AI Theft Protection and Contactless Payment Integrated into the Shopping Trolley

365 Retail

Through Retail Media Strategies, retailers can display location-based and personalised purchase recommendations on digital signage, encouraging customers to engage with promoted products and generating additional revenue through supplier cashback schemes.

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Guarding the Retail Fortress: Cybersecurity Challenges and Network Interruption Risks

Retail TouchPoints

This article delves into the evolving threat landscape, examining the impact of these disruptions on retail operations and exploring proactive measures for safeguarding businesses, customer data and reputations. A cyberattack that compromises customer personal information can diminish the trust consumers place in a brand.

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Digital transformation: the evolving role of artificial intelligence in retail

Retail Focus

For instance, in eCommerce, AI-powered tools can analyse online shelf performance, tracking competitors and identifying opportunities. “In physical stores, Computer Vision is transforming operations and providing new revenue streams. Glancing ahead to the future, Cherri believes AI will fundamentally reshape the retail landscape.

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The Signs of Bad Shopping Experiences and How to Mitigate Them Using Digital Surveys

Retail TouchPoints

Mini purchase platforms that use expression and stripe integration can also allow customers to complete payment directly within the survey following a resolution with customer service. Case management functions in omnichannel survey platforms have the power to provide proactive support.

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How Technology and Science Create Unforgettable, Immersive In-Store Experiences

Retail TouchPoints

Retailers are leveraging strategies to nudge purchasing decisions and encourage repeat visits, such as: A store layout can subtly guide movement and prominently display specific products the retailer wants to highlight. Ensuring ease of payment via contactless self-checkout or frictionless apps removes barriers to purchase.

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