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Backcountry Bolsters Digital CX to Manage Outdoor Recreation Shopping Surge

Retail TouchPoints

Fueled by consumers’ desire for safer, socially-distant-friendly entertainment during the pandemic, the increased interest in outdoor recreation has driven growth for outdoor gear and apparel retailer Backcountry.com. Backcountry “Gearheads” further amplify the online experience by guiding customers and offering personalized service.

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Burton, GANNI, Outdoor Voices and Vince Add Tap to Pay on iPhone Option

Retail TouchPoints

Select Burton , GANNI , Outdoor Voices and Vince locations have rolled out the new Tap to Pay on iPhone feature from NewStore , a modular, mobile-first omnichannel cloud platform for retailers. NewStore customer data found that 50% of credit card transactions across all live stores are occurring via Tap to Pay on iPhone.

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How Streamlining Digital Checkout Boosted Polywood Conversions Nearly 50%

Retail TouchPoints

In 2017, Polywood had a great product sustainability story (its outdoor furniture is made from 100% recycled plastic and comes with a 20-year guarantee) and a solid launching pad for direct-to-consumer sales (a 27 -year history of selling through big box, home improvement and specialty patio stores). It was an involved, intense process.

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Thinking Outside the Mall: Using Exterior Spaces to Draw Shoppers In

Retail TouchPoints

She noted that the concept of “partial de-malling,” which could include integration of outdoor spaces for walkable plazas and eating areas, food carts/trucks, skating rinks, miniature golf courses and the like, all will contribute to the experiential and entertainment value of a trip to the mall.

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Giant Food Launches Ecommerce Marketplace Featuring Non-Grocery Products

Retail TouchPoints

The categories, chosen to complement the retailer’s primary offerings, including health and beauty, home décor, seasonal items, kitchen and dining, outdoor, pets and premium pantry products. Ship2Me selections can be added to a cart alongside any Giant Pickup or Giant Delivers orders in a single seamless checkout process. “At

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5 Real-World Ways 5G Will Transform Retail

Retail TouchPoints

Fast, Frictionless Checkout. The Hard Rock Stadium Express Shop in Miami features “grab and go” checkout tech from AiFi powered by Verizon 5G. The higher bandwidth/lower latency combination will also lead to enhanced frictionless checkout experience.

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How 7-Eleven’s Evolution Stores Power Innovation Chainwide

Retail TouchPoints

For instance, in warm weather climates, we’ll consider an outdoor patio to provide additional restaurant seating, while in a city we may offer more grab-and-go hot food items for on-the-go customers.”. The little details, like store design, lighting and music, really add to the ambiance and make our customers feel understood.

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