Retail TouchPoints

AUGUST 15, 2023

What it didn’t have at that point was a streamlined, intuitive online checkout process — and that quickly became a major hindrance to the company’s DTC expansion plans. “We It was an involved, intense process. Once there’s a certain percentage of fraudulent orders, financial companies [can stop servicing you].”

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Checkout Merchant Services Payment Services Customer Experience 237

Inside Retail

SEPTEMBER 21, 2021

With more consumers shopping online than ever before, thanks in part to the pandemic, which has seen more than 80 per cent go online to buy , it’s more important than ever to have the right shipping process in place. . However, if done right, your shipping can be a competitive advantage. Understand what customers value .

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Shipping Merchant Services Payment Services Checkout 241

Retail TouchPoints

OCTOBER 16, 2020

Free shipping days are behind us. Getting your buyers through the checkout page is only half the battle. Having the best product or lowest shipping fee will no longer guarantee you a sale. Delivery transparency : Real-time updates about location and shipping status notifications. Delivery cost : Free standard delivery.

Shipping 290

Shipping Merchant Services Fulfillment Checkout 290

Retail TouchPoints

FEBRUARY 3, 2023

Supply chain issues, inflation and other economic headwinds that resulted from the COVID-19 pandemic and the Russian invasion of Ukraine are still present for merchants. Have a simple checkout process. Simple and easy checkout processes are needed to seal the deal. Make customer service a priority.

Merchant Services 286

Merchant Services Payment Services Marketing Drop-Shipping 286

Retail TouchPoints

MARCH 28, 2022

Ulta Beauty is partnering with Happy Returns to add Return Bar services to 1,300 brick-and-mortar locations. Shoppers begin their returns journey on the Happy Returns-hosted returns portal or the merchants’ own return flow. As a result, 78% of Americans will live within 10 miles of a Return Bar.

Merchant Services 245

Merchant Services Returns Drop-Shipping Checkout 245

Retail TouchPoints

SEPTEMBER 12, 2023

TikTok Shop will now bring shoppable videos and livestreams directly to For You feeds across the country, and give brands, merchants and creators the tools to sell directly through shoppable content on the TikTok app.” Digital Service (USDS). reads the company announcement. The company also reiterated that all TikTok-protected U.S.

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Merchant Services Payment Services Shopping Checkout 278

Retail TouchPoints

APRIL 21, 2022

Retailers who utilize Fulfillment by Amazon (FBA) will be able to add Buy with Prime to their own checkout process, which will allow Prime members shopping there to utilize Amazon Pay and benefit from two-day shipping and free returns. The service will be invite-only for the duration of 2022.

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Fulfillment Merchant Services Shipping Checkout 278

Retail TouchPoints

APRIL 18, 2023

Mission and values are a critical piece, as are loyalty programs, easy shipping and returns and quality products. Merchants with these badges have met a wide range of criteria, including high-quality websites, positive user ratings, fast shipping and good return policies. Oct 6-10, 2022.

Merchant Services 288

Merchant Services Payment Services Social Commerce Returns 288

Retail TouchPoints

MAY 2, 2023

There are hefty fees for merchants when it comes to returns — shipping is costly and restocking takes time and money, which can take a toll on any business. Oh, ship… Inflation has been increasing, which likely means you’re being mindful of the economy. But How Does it Work?

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Customer Retention Returns Merchant Services Shipping 278

Retail TouchPoints

AUGUST 7, 2023

That, of course, is the key to Wish’s business model — by connecting international consumers directly with manufacturers (most of them Chinese, although diversifying the company’s merchant base is one of the company’s key turnaround pillars), customers can get products for dirt cheap. Doubling down on merchants outside of China.

Merchant Services 245

Merchant Services Drop-Shipping Shipping Payment Services 245

Retail TouchPoints

MARCH 3, 2022

ecommerce merchants pulled in $10.8 That includes frictionless payments and checkout and fast shipping options. This is where merchants’ needs can collide with one of the potential downsides of flash sales: fraud. In these cases, manual review can help merchants avoid fraud and false positives.

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Merchant Services Drop-Shipping Payment Services Shipping 246

Inside Retail

MAY 26, 2025

When you run an online store, having the right tools is crucial to moving faster, delivering exceptional customer service and scaling your business as demand grows in todays ever-changing global retail landscape. Were proud to see this mission come to life through our millions of talented merchants, and the growth they achieve every day.

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Merchant Services Payment Services Checkout Fulfillment 182

Retail TouchPoints

AUGUST 13, 2021

Now, at BigCommerce, she helps merchants grow via integrations to channels such as Google, Facebook, Amazon, eBay and Walmart , a task she says is “like walking among giants.”. Gee: Omnichannel for me means a merchant can sell anywhere their shoppers are and fulfill anywhere they place that order.

Merchant Services 299

Merchant Services Payment Services Fulfillment Advertising 299

Retail TouchPoints

OCTOBER 19, 2022

Klar n a is continuing to expand beyond payments as it looks to become “a starting point for every purchase” for its 150 million global consumers. This is far from Klarna’s first foray beyond the world of payments. Among the new tools available to Klarna users and merchants are: Search and Compare.

Merchant Services 290

Merchant Services Shopping Drop-Shipping Consumer 290

Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. However, by understanding how fraudsters target different age groups, merchants can tailor their fraud prevention programs to fit the risk profiles for their customer demographics. Monitor your brand for impersonation.

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Merchant Services Accounting Payment Services Returns 298

Inside Retail

MARCH 24, 2024

ShipStation, a global leading provider of shipping software solutions, has announced its continued investment in the Australian market. These enhancements include the introduction of checkout rates, shipping strategies, auto-split, ODBC support and custom labels.

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Merchant Services Drop-Shipping Checkout Fulfillment 130

Retail TouchPoints

APRIL 27, 2021

FedEx and Adobe have entered a multi-year collaboration that will begin with the integration of Adobe Commerce with ShopRunner, an ecommerce platform and subsidiary of FedEx Services. The partnership was forged to help retailers better manage their shipping and logistics and allow them to offer an improved last-mile delivery experience.

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Merchant Services Drop-Shipping Payment Services Shipping 147

Small Biz Trends

JULY 18, 2021

Online consumer purchases are increasing, and this means more shipping. And according to the latest research from ShipStation, more consumers are demanding shipping transparency from retail businesses. Consumers Demanding Shipping Transparency. Simply put, they want to know when they will get their item before they buy anything.

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Shipping Consumer Merchant Services Checkout 143

Inside Retail

SEPTEMBER 11, 2023

On top, probably unsurprisingly, was free shipping and I think that is now almost table stakes for anyone with a digital presence. So figuring out how to make the economics work for free shipping over the lifetime value of the customer clearly is quite important for a retailer.

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Merchant Services Payment Services Checkout Returns 289

Retail TouchPoints

AUGUST 1, 2022

Amazon is continuing to expand its last mile services beyond its own retail ecosystem with the addition of same-day delivery service from a number of leading retailers’ stores, including PacSun , GNC , SuperDry and Diesel. The service is free for U.S. Sur La Table and 100% Pure also will join this roster in the next few months.

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Merchant Services Fulfillment Checkout Location 278

Inside Retail

SEPTEMBER 12, 2022

More often than not everyone is going to look at the retailer for remedy,” explains William Rich, co-founder, director and chief underwriting officer for e-commerce insurance provider Ship-Safely. By offering independent insurance to customers at checkout, both vendor and customer have peace of mind.

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Merchant Services Shipping Checkout Consumer 130

Retail TouchPoints

JUNE 26, 2023

It’s hard to believe that the invention of the UPC — first used by railroads almost 100 years ago and then introduced to speed grocery checkout lines back in 1974 — hasn’t changed. And in 2014, Inditex SA, which owns fast-fashion giant Zara, implemented RFID to effectively track all its products at every step in the process.

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Merchant Services Inventory Management Grocer Customer Experience 279

Retail TouchPoints

JULY 10, 2020

As well, many unknowns about pending legislation and its effect on merchants around the world can cause some anxiety for those in the industry. Merchants need to be aware of the constantly shifting nature of commerce and prepare accordingly to ensure they keep pace with the many factors impacting their business.

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Merchant Services Customer Experience Checkout Fulfillment 191

Retail TouchPoints

DECEMBER 2, 2021

Unlike other platforms, 97% of searches on Pinterest are unbranded, and this is a great asset to our merchant and brand partners because it means that users are looking for inspiration, and they are looking to find new brands that can help them bring their ideas to life. Lurie: [In-app checkout] is in the pipeline.

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Shopping Merchant Services Social Commerce Checkout 272

Retail TouchPoints

OCTOBER 12, 2020

In fact, an Adobe Digital Economy Index (DEI) survey found that one-third of consumers have already experienced shipping delays on their August online orders. Possible shipping delays caused by weather or COVID-19 may ratchet up consumer anxiety and prompt more people to use curbside pickup stations.

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Consumer Merchant Services Payment Services Shopping 179

Retail TouchPoints

DECEMBER 19, 2022

All of these retailers succeed by building hype around the launch, priming their loyal customers to place their order as soon as the product or service is released. Below, we examine reseller tactics and their potential damage to merchants. The merchant-consumer relationship is built on trust. Bots are available to rent.

Merchant Services 162

Merchant Services Payment Services Drop-Shipping Shipping 162

Inside Retail

FEBRUARY 28, 2022

When your shipping needs are complex, we make things simple. To meet the growing needs of their clients during Covid, Merchgirls created a custom pick and pack process that elevated the offering from B2B to B2C on a mass scale. Sustainable shipping and delivery options. Expert shipping services for clients of all sizes.

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Merchant Services Payment Services Shipping Fulfillment 130

Inside Retail

MAY 16, 2023

Research by Australian fintech company Ship-Safely found that about 82 per cent of Australians made an online purchase last year spending up to $63.8 Further reading: Top four consumer shipping complaints revealed: AfterShip The post Missing or damaged online deliveries cost $224.3 Between May 2021 and April last year, $224.3

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Shipping Merchant Services Checkout Consumer 130

Small Biz Trends

APRIL 15, 2021

Besides having a brick-and-mortar shop, going online to offer your products and services comes with lots of opportunities for your business. An eCommerce platform is a software application that helps businesses sell products and services online. This means users don’t have to buy web hosting or install software anywhere.

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Merchant Services Payment Services Drop-Shipping Shipping 116

Small Biz Trends

DECEMBER 1, 2022

In fact, one of the strategies to becoming a leading e-merchant involves choosing the right technologies. Not sure if you need a comprehensive platform to serve as a central clearinghouse for customer data, shipping information, logistics, and more? Versatile payment processing solutions. So where should you start?

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Merchant Services Payment Services Shipping Inventory Management 137

Inside Retail

OCTOBER 21, 2021

James Johnson, director of technology services & strategic accounts, APAC at Shopify, says it is critical for Australian retailers to optimise their product offers and sales channels to make the most of the sales season and seize the opportunity to end a difficult year on a high. Offer gift cards. Determine your conversion rates.

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Returns Merchant Services Shipping Payment Services 130

Inside Retail

OCTOBER 18, 2021

Almost every episode has a panel of three experts focusing on how to provide positive, personalised services to customers and how those customers interact with brands after their shopping experience. We cover everything from shipping automation to attracting reviews and brand communications through emails and SMS.”.

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Shipping Checkout Merchant Services Customer Experience 147

Inside Retail

SEPTEMBER 15, 2021

As the centrality of a “customer first” service approach becomes increasingly evident, businesses need to be fully aware of the tools and techniques available to them as they work to secure new opportunities in the emerging digital landscape. Presenters will be sharing real-life tips and tricks that merchants can implement straightaway.

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Merchant Services Checkout Customer Experience Fulfillment 130

Independent Retailer

OCTOBER 3, 2022

Because of this, consumers are demanding for better protections around their shipping. . However, if customers are not certain they will be available to receive a shipment, customized delivery options, like selecting specific delivery days through time-definite carrier services, are also helpful and often preferred by shoppers.

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Shipping Merchant Services Returns Checkout 98

Store Growers

OCTOBER 30, 2022

The Google Merchant Center Promotions program allows you to do exactly that. What are Google Merchant Center Promotions? Merchant Promotions is a Google Merchant Center program that lets online advertisers show their promotions in their Shopping Ads. Merchant Promotions are exclusively limited to Shopping Ads.

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Merchant Services Promotions Shipping Advertising 58

365 Retail

MARCH 19, 2024

Out of the 500 surveyed B2B buyers, 83% said that they would abandon an e-commerce purchase if no payment terms were offered at checkout, meaning that B2B sellers failing to offer payment terms are missing out on capturing new business and revenue growth.

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Checkout Merchant Services Shipping Customer Experience 52

Store Growers

MAY 24, 2023

Last Updated on May 24, 2023 Shipping charges are one of the most common reasons why customers abandon their shopping carts, so it’s essential that you provide accurate shipping information about your products. These shipping attributes are essential for all ecommerce businesses, so it’s important to know how to use them.

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Merchant Services Shipping Accounting Checkout 36