Retail TouchPoints

AUGUST 15, 2023

In 2017, Polywood had a great product sustainability story (its outdoor furniture is made from 100% recycled plastic and comes with a 20-year guarantee) and a solid launching pad for direct-to-consumer sales (a 27 -year history of selling through big box, home improvement and specialty patio stores). It was an involved, intense process.

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Checkout Merchant Services Payment Services Customer Experience 237

Retail TouchPoints

MAY 24, 2024

Up to 60% of merchants say reducing friction between in-store and online is a top priority. To create a competitive experience, the back end of a merchant’s in-store and online business needs to be unified, ultimately creating a front-end experience that is consistent and cohesive.

Merchant Services 261

Merchant Services Payment Services Fulfillment Checkout 261

Retail TouchPoints

APRIL 1, 2021

consumers have now used a buy now pay later (BNPL) service. . Businesses looking for ways to gain a competitive edge over their competitors have been pushing service advantages into new areas, including alternative payment models. Using BNPL, approved customers can defer payments at checkout — both online and in-store.

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Merchant Services Payment Services Telecommunications Checkout 274

Retail TouchPoints

JULY 7, 2020

And Nike maintained top-of-mind focus amidst lockdown in China by promoting its workout app, resulting in an 80% increase in use and a 30% increase in online sales. As we move forward, these capabilities are critical for all retailers: Accept Contactless Payments. And contactless is not limited to the point of sale.

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Merchant Services Payment Services Point of Sale Consumer 252

Retail TouchPoints

SEPTEMBER 6, 2023

So-called “negative option” services are a controversial yet time-tested method of doing business. Under this model, a customer signs up for a subscription service, typically as part of a free trial offer. The customer is then charged on an ongoing basis unless they explicitly cancel the service in question.

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Merchant Services Payment Services Consumer Customer Experience 278

Retail TouchPoints

APRIL 21, 2021

The pandemic accelerated not just ecommerce but also digital payment methods: digital wallets reached 29.3% The wallets are expected to unseat credit cards as the preferred online payment method in the coming years, according to the FIS Global Payments Report 2021. share of ecommerce payments. of ecommerce spend.

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Merchant Services Payment Services Checkout Accounting 293

Retail TouchPoints

SEPTEMBER 8, 2021

Chances are you noticed some changes at the checkout line. There were probably more self-checkout choices and fewer cashiers. Retail technology is continually evolving in order to boost efficiency and save money for merchants. The Growth of Self-Checkout . Checkout-Free Stores . Security Cameras Make it Happen .

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Checkout Merchant Services Grocer Shopping 243

Retail TouchPoints

SEPTEMBER 12, 2023

TikTok Shop will now bring shoppable videos and livestreams directly to For You feeds across the country, and give brands, merchants and creators the tools to sell directly through shoppable content on the TikTok app.” Digital Service (USDS). reads the company announcement. The company also reiterated that all TikTok-protected U.S.

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Merchant Services Payment Services Shopping Checkout 273

Retail TouchPoints

APRIL 27, 2021

The economic fallout from the COVID-19 pandemic accelerated demand for buy now, pay later (BNPL) payment options. Surges in online shopping during the pandemic helped fuel the growth of point-of-sale loans — a market that is forecast to grow at an annualized 9.8% over the five years through 2024-25, to $1.1

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Merchant Services Payment Services Consumer Point of Sale 130

Retail TouchPoints

OCTOBER 4, 2023

The UK’s largest independent builder’s merchant, MKM Building Supplies , recognized that the building supplies industry was changing, with 45% of its current customer base set to retire within the next five years. One BigCommerce merchant saw conversion rates jump from 52.9% after deploying both of these tactics.

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Merchant Services Social Commerce Checkout Payment Services 261

Inside Retail

JANUARY 13, 2025

As one of only 12 agencies worldwide to achieve this recognition, MindArc now offers retailers access to Shopifys highest enterprise support and service level. This milestone achievement validates MindArcs ability to build and scale some of Apacs fastest-growing or largest retail merchants.

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Merchant Services Telecommunications Checkout Point of Sale 130

Retail TouchPoints

AUGUST 18, 2022

Also known as pay-over-time or pay-in-4 installment plans, BNPL offers consumers the chance to split up the cost of major purchases directly at the point of sale. Most buy now, pay later offers are interest- and fee-free, unless customers miss a payment. In fact, 50% of U.S

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Merchant Services Payment Services Consumer Point of Sale 274

Retail TouchPoints

MAY 2, 2023

There are hefty fees for merchants when it comes to returns — shipping is costly and restocking takes time and money, which can take a toll on any business. Embedded protection offered at the point of sale is not a radically new concept, and you may already have personal experience with it.

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Retail TouchPoints

OCTOBER 7, 2021

The key expansions include Target adding Sezzle and Affirm to its payment options; Simon enabling Klarna for interested merchants at any of its shopping centers; and FreedomPay integrating Klarna into its platform to provide more brick-and-mortar retailers access to BNPL options.

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Merchant Services Payment Services Point of Sale Checkout 167

Retail Minded

SEPTEMBER 21, 2021

Did you know that point of sale systems date back to 1879 when the first one was invented by American shopkeeper James Ritty. This, as Kamara explains, is a key component to how the pandemic has changed retail and he describes it as “self-service commerce”. Using mobile, for example, became increasingly popular.

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Point of Sale Merchant Services Payment Services Shipping 98

Retail TouchPoints

NOVEMBER 11, 2021

Lionesque Group CEO Melissa Gonzalez and MG2 Design Principal Justin Hill will reveal how retailers can rethink the checkout experience while maintaining fluidity between high-touch customer service and self-service capabilities during an interactive roundtable discussion on Nov. 17 from 1:20 to 2:10 p.m.

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Merchant Services Payment Services Consumer Beauty and Health 341

Independent Retailer

JULY 15, 2021

“We recognize that there is a big challenge to selling CBD products, because a significant number of credit card processing companies refuse to process for CBD retailers, making many CBD sales a less-than-desirable, cash-only purchase. NRS PAY happily services credit card transactions through its credit card processing programs.

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Merchant Services Point of Sale Checkout Accounting 98

Star Miconics

MARCH 11, 2022

Self-service, or “unattended” environments, are the new expectation, and 2022 will officially be the watershed moment for self-checkout technology, adoption, and innovation. Consumers now expect payment solutions that both anticipate and address their needs no matter where, when, or how they choose to shop.

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Payment Services Merchant Services Kiosk Checkout 88

Independent Retailer

AUGUST 29, 2022

“Point of sale financing has historically been reserved for large purchases like luxury electronics, but now we are seeing an uptick in consumers using installment plans for smaller purchases across large and small retailers.” BNPL is the New Credit Card.

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Merchant Services Finance Point of Sale Consumer 98

Small Biz Trends

APRIL 15, 2021

Besides having a brick-and-mortar shop, going online to offer your products and services comes with lots of opportunities for your business. An eCommerce platform is a software application that helps businesses sell products and services online. This means users don’t have to buy web hosting or install software anywhere.

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Merchant Services Payment Services Drop-Shipping Shipping 122

A1 Retail

DECEMBER 2, 2022

Kirsty Morris, Managing Director of Specialist Sales at Barclaycard Payments talks to A1 Retail about Strong Customer Authentication (SCA) and how merchants can prepare this festive shopping season. 2022 saw the biggest change to payments in 16 years, since chip-and-pin was introduced.

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Merchant Services Payment Services Shopping Checkout 52

Independent Retailer

JUNE 23, 2022

Times are tough, especially for businesses struggling to stay afloat with the increased expenses from credit card processing companies. National Retail Solutions (NRS) offers NRS PAY credit card processing to help merchants with this problem. If a merchant processes lower volume, FeeBU$TER carries one flat monthly fee of $49.95

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Merchant Services Payment Services Point of Sale Accounting 52

Retail TouchPoints

DECEMBER 13, 2023

For example, they need to support omnichannel services like BOPIS, ship-from-store and seamless returns. As omnichannel capabilities become table stakes, brands and retailers will think more holistically and intentionally about how technology can support operational efficiency as well as immersive product interaction and brand engagement.

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Loss Prevention Visual Merchandising Sporting Goods Store Operations 320

CJ Retail Solutions

AUGUST 11, 2024

From first visual displays to the point of sale, brands need to guarantee consistent representation at every customer touchpoint. Satisfied customers and sales can both benefit from effective brand integration. A customer should have a smooth transition from the window display to the point of sale once they are inside the store.

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Point of Sale Customer Experience Promotions Merchant Services 52

Star Miconics

JANUARY 26, 2023

But while those things are still in the realm of science fiction, AI has become increasingly engrained in the modern technology we now use every day, from our smartphones to our point-of-sale (POS) systems. AI helps consumers and workers streamline their activities and increase productivity. But what is artificial intelligence?

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Point of Sale Merchant Services Inventory Management Management 52

A1 Retail

OCTOBER 3, 2022

200 days on from the mandatory introduction of Strong Customer Authentication (SCA) in the UK, 73 per cent of retailers have seen online payment fraud decline as online shopping becomes safer. Consumers welcome the additional security, with 80 per cent happy to spend extra time at the checkout if it helps protect their security.

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Merchant Services Payment Services Checkout Point of Sale 52

365 Retail

AUGUST 4, 2022

Staying on trend with hot new technologies can help your business stay current and boost your consumer engagement and sales. Technology is constantly evolving to improve business processes, create consumer solutions, and provide adaptable and convenient service. Internet of Behaviors .

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Merchant Services Payment Services Consumer Point of Sale 57

I Vend

JULY 10, 2023

That means that your in-store point of sale (POS) must be fully integrated with your digital commerce store. This level of POS ecommerce integration delivers multiple benefits: Consistent loyalty experience – for example users can earn points in a digital commerce transaction and spend them in-store. Shopify supports 4.4

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Payment Services Merchant Services Point of Sale Customer Experience 98

Star Miconics

NOVEMBER 18, 2022

Where the Point-of-Sale Comes In. One of the most central areas in any retail store is the point-of-sale (POS). The POS is where the payment process begins and ends, and the entire customer experience there must be seamless. Self-Service Kiosks. Mobile Payments. Online Ordering.

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Merchant Services Payment Services Kiosk Point of Sale 52

I Vend

JULY 10, 2023

That means that your in-store point of sale (POS) must be fully integrated with your digital commerce store. This level of POS ecommerce integration delivers multiple benefits: Consistent loyalty experience – for example users can earn points in a digital commerce transaction and spend them in-store. Shopify supports 4.4

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Payment Services Merchant Services Point of Sale Customer Experience 97

Retail Times

APRIL 4, 2021

And as any good merchant knows, there isn’t one single solution or best practice for converting all kinds of customers. Start by making sure customers can get information about your store, products, and services particularly when they’re browsing the web. Solutions like Pointy (acquired by Google in 2020) make this simple.

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Merchant Services Checkout Shopping Point of Sale 98

Storis

JANUARY 22, 2024

Retailers are also offering services within their spaces. Buy with Prime” enables Shopify merchants to use Amazon’s payment and fulfillment services. Retail and Technology Initiatives for 2024 The Momentum of Mobile POS Mobile Point of Sale is a top 3 technology initiative in STORIS’ 2024 survey.

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Home Furnishings Payment Services Merchant Services Fulfillment 52

Storis

JANUARY 22, 2024

Retailers are also offering services within their spaces. Buy with Prime” enables Shopify merchants to use Amazon’s payment and fulfillment services. Retail and Technology Initiatives for 2024 The Momentum of Mobile POS Mobile Point of Sale is a top 3 technology initiative in STORIS’ 2024 survey.

Home Furnishings 52

Home Furnishings Payment Services Merchant Services Fulfillment 52

Star Miconics

FEBRUARY 16, 2024

I will also show how Star Micronics is leading innovation in mobile point-of-sale (mPOS) hardware for businesses entering and thriving in the online ordering space. This includes easy navigation, quick loading times, and a streamlined checkout.

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Social Commerce Merchant Services Shopping Consumer 59

Store Growers

MAY 4, 2023

This info can be encoded in the ubiquitous barcode form and used to identify a product’s specification at the point of sale, i.e., determine product type, size, color, and the price at the checkout counter of a brick-and-mortar store. In ecommerce, GTINs are used to identify products, but not only during checkout.

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Merchant Services Payment Services Shopping Checkout 36

Store Growers

MARCH 26, 2023

Last Updated on March 27, 2023 We’re all familiar with barcodes because they are used to identify products at the checkout registry in supermarkets. It all boils down to positively identifying the unique and exact product reference so that the end result of processing the data is more relevant.

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Merchant Services Shopping Payment Services Advertising 36

Retail Geek

APRIL 8, 2022

Jason: [6:17] There was some version of that there was you know Uber instacart and doordash all talking about instant delivery well a lot of the, the tenuous VC funded ones were, we’re announcing their their shutdowns and for sure they’re there was I mentioned 650 exhibitors I think about 620 of them were payment providers.

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Payment Services Merchant Services Consumer Fulfillment 59