Retail TouchPoints

DECEMBER 26, 2024

What can grocery leaders do to recapture some of their lost market share? Conversely, intuitive and streamlined experiences especially at checkout help grocers send the signal that they recognize shoppers time is valuable. One technology solution that enriches customer experience is self-checkout.

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Retail TouchPoints

APRIL 25, 2024

This is the first part of our two-part series, “ From Self-Checkout to Just Walk Out: A Look at Autonomous Retail Experiences.” In part one we go beyond the headlines to uncover the reality of the self-checkout situation. Plus, despite all the vocal naysayers, many consumers actually like the technology.

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Retail TouchPoints

JULY 1, 2024

Now, through Birdzi’s integration with ECRS’s POS software, shopper and basket information are immediately relayed from ECRS to Birdzi, allowing shoppers to easily redeem their personalized discounts and promotional offers at checkout.

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Retail TouchPoints

MAY 30, 2023

Amazon is continuing to expand the reach of its Just Walk Out (JWO) cashierless checkout tech with a particular focus on events-based venues. Checkout-free stores powered by Just Walk Out technology provide fast, seamless and contactless transactions, which we think will resonate really well in this setting.” airports.

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Retail TouchPoints

NOVEMBER 27, 2024

The entire global ecommerce market is expected to total $6.3 More Points of Attack: The Spread of IoT The network is more integrated than ever before. IoT is now part of the shopping experience, and retailers use it for things like automated checkout, inventory and data management and supply chain optimization. trillion in 2023.)

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Retail TouchPoints

APRIL 1, 2025

For this reason, there have been major investments in exciting retail activations from some of the biggest grocers in the world, with a particular focus on bringing the online and in-store shopping experiences together in one seamless checkout.

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Retail TouchPoints

SEPTEMBER 8, 2021

Chances are you noticed some changes at the checkout line. There were probably more self-checkout choices and fewer cashiers. The Growth of Self-Checkout . Self-checkouts have been prevalent in retail stores across America since the early 2000s. Checkout-Free Stores . Security Cameras Make it Happen .

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Retail TouchPoints

AUGUST 23, 2023

For retailers, self-checkout is something of a double-edged sword. Moreover, customers seem very receptive to self-checkout, with 73% noting that it feels much faster than a traditional cashier. Additionally, 85% of Gen Z consumers use self-checkout when available, driven largely by the convenience factor.

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Retail TouchPoints

AUGUST 15, 2023

In 2017, Polywood had a great product sustainability story (its outdoor furniture is made from 100% recycled plastic and comes with a 20-year guarantee) and a solid launching pad for direct-to-consumer sales (a 27 -year history of selling through big box, home improvement and specialty patio stores). said Narang.

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Retail TouchPoints

JUNE 10, 2024

Full-fledged fingerprinting around the internet is depreciating, and marketers and customers alike will soon notice, particularly in the retail and ecommerce space. With today’s emphasis on privacy, third-party cookie deprecation will inevitably impact your brand, marketing strategy and customers.

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Retail TouchPoints

AUGUST 14, 2020

However, retail marketers often lack the data they need to develop and execute more empathetic messaging. This data deficit makes it difficult for marketing to keep pace with a rapidly changing environment. Marketers are really at the forefront of this transformation ,” Schwartz said. since the 2019 State of Marketing report. “It

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Inside Retail

FEBRUARY 24, 2022

When it comes to marketing and sales, digital may be the trend but we still work, live and shop in a three-dimensional, physical world. Whether you realise it or not, you’ve probably been influenced by point of sale displays. Is this display linked to a wider marketing campaign?

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Retail TouchPoints

OCTOBER 28, 2021

The technology suite is designed to help retailers: Create a smooth customer experience similar to online shopping; Develop deeper data insights into buyer behavior and product interaction; Support social distancing and health protection; Deliver targeted marketing, including promotions; Reduce labor costs and provide efficient 24/7 operations; and (..)

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Retail TouchPoints

JULY 21, 2023

Schnuck Markets has extended its partnership with Instacart to introduce Caper Carts, which use AI and computer vision to automatically identify items shoppers put into them, allowing shoppers to then skip the line and check out using the cart technology. The supermarket retailer will roll out the smart carts at select St.

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Retail TouchPoints

APRIL 7, 2025

Next, the authentication request must be embedded properly into the checkout process. This reduces cost and accelerates checkout. The appeal of 3DS for consumers is that it protects them by making it harder for bad actors to use their cards fraudulently. So what will move 3DS forward and increase adoption across the board?

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Retail TouchPoints

JULY 8, 2022

In an increasingly competitive marketplace, retailers are now facing the challenge of capturing and maintaining market share and keeping their customers loyal. This is how merchants can reap the benefits of BNPL solutions in today’s ever-competitive market. Say Farewell to Cart Abandonment, Welcome Loyal Customers. The best part?

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Retail TouchPoints

MAY 17, 2024

The Editors’ Perspectives column offers insights and opinions from the Retail TouchPoints editorial team as they dig into the latest trends in retail, marketing and tech. This month Retail TouchPoints has been exploring the state of autonomous checkout experiences in our series From Self-Checkout to Just Walk Out.

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Retail TouchPoints

APRIL 30, 2024

Truist Park in Atlanta is another stadium recognizing the impact of fast concessions and the huge success of self-checkout in grocery and retail stores worldwide. Last year, it implemented several self-checkout stations for its market concessions.

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Retail TouchPoints

SEPTEMBER 30, 2020

The experience will be in nearly 200 Walmart supercenters by the end of January 2021, as well as in select Health Centers and Neighborhood Markets, and Walmart will expand the redesign to nearly 1,000 stores byQ1 2022. Select locations will also have Scan & Go to help customers manage their checkout directly.

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Retail TouchPoints

MARCH 25, 2025

The basic service that a point-of-sale (POS) device provides checking out customers is essential to any retailers functioning. Another example: Im an unabashed fan of the Scan & Go feature at Sams Club , which allows me to scan all the stuff in my basket and completely bypass the regular checkout.

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Retail TouchPoints

DECEMBER 21, 2023

It’s no secret that retailers and brands have become obsessed with driving conversion in their quest to recover the more than half of shoppers who abandon checkout before completing their purchase. Maximizing that combination of factors can be accomplished at checkout, as long as it’s not stripped of all its goodness.

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Retail TouchPoints

MARCH 2, 2021

From contactless payment to fully automated checkout, innovations showed promise for streamlining and improving the customer experience. The “frictionless” label applies to a number of different technologies; many of them associated with the checkout process. Now, they have the added appeal of more hygienic shopping as well.

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Inside Retail

JANUARY 13, 2025

Strand benefited from a streamlined checkout experience, resulting in a 70 per cent uplift in customers reaching checkout and a 35 per cent boost in session conversions. The partnership continues to thrive, with MindArc continually adapting its operating rhythm to meet our evolving needs.

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Retail TouchPoints

OCTOBER 24, 2023

New tech integrationswill include iPads and other handheld point-of-sale devices for seamless checkout experiences, as well as the integration of QR codes throughout the store to offer customers access to additional product information.

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Retail TouchPoints

JULY 8, 2024

The retailer joins several supermarket retailers that have stopped accepting checks, including Aldi , Whole Foods Market and Lidl. Citing “extremely low volumes” of customers using personal checks, Target will stop accepting checks for in-store payments on July 15, 2024, as reported in the Minneapolis Star-Tribune and confirmed by Target.

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Retail TouchPoints

OCTOBER 11, 2022

First stop — the farmers market to pick up ingredients for a dinner party you are hosting. The store is quite busy, so you flag down a salesperson and they help you check out from a mobile point-of-sale (POS) system. It’s a sunny Saturday morning, a perfect day for running some quick errands.

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Retail TouchPoints

FEBRUARY 6, 2023

How will consumers and markets respond? Another trend, sometimes happening in tandem, is stores creating space and changing their flow patterns in response to the rise of mobile POS and self-service checkout offerings. What will the Fed’s next move be? Instead of preemptively cutting back, many are planning to spend more this year.

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Retail TouchPoints

DECEMBER 13, 2023

Technology also is significantly enhancing the checkout process, with more retailers adopting self-service kiosks, integrated RFID, mobile POS systems, scan-and-go integrations and frictionless checkout options. Retailers using cashier-based systems also are focusing on updating hardware and software to improve the checkout experience.

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Retail TouchPoints

NOVEMBER 18, 2021

Doors have opened on a new concept store from Starbucks and Amazon Go aims to combine comfort and convenience by bringing together the lounge aesthetic of a Starbucks café and Amazon’s Just Walk Out cashierless checkout tech.

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Retail Focus

JULY 28, 2021

The idea eliminates checkout lines. Let’s consider first the effects of Just Walk Out on retail environments: No checkouts equals 8-12% floor space saved. No checkouts affords a more motivated customer-facing team. While many retailers are commissioning market research to understand their customers, Jeff Bezos doesn’t.

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Retail TouchPoints

APRIL 23, 2024

market — recently raising its fees for TikTok Shop sellers in the U.S. TikTok also is facilitating these transactions within its platform — it quite literally owns the checkout. users , TikTok is in the perfect position to dominate the American ecommerce market. Shein also is investing large sums in U.S.

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Retail TouchPoints

JULY 5, 2023

Adding popular new payment options can improve the shopping experience by reducing the friction associated with checkout, making it faster and easier, but there are some pros and cons that brands should consider first. Which leads to the next point… 4. So What Should Ecommerce Retailers Do?

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Retail TouchPoints

JULY 12, 2023

The survey also found that less than 13% of retail organizations are investing in technology to tackle these challenges, instead remaining focused on short-term fixes like increasing prices and running marketing campaigns. Those same cameras and sensors also are at the heart of the grab-and-go checkout system featured in Amazon Go stores.

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Retail TouchPoints

DECEMBER 16, 2022

With retailers grappling with the labor shortage, alternative solutions must be sought to mitigate any negative impact on in-store sales. A mobile point-of-sale (mPOS) system, which consists of software and portable hardware that processes retail transactions, is one option that has helped alleviate the pressure caused by labor shortages.

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Retail TouchPoints

SEPTEMBER 12, 2023

Now it’s here: first launched in the UK and several Asian markets, TikTok Shop was quietly made available in the U.S. We’ve been able to sell lots and lots and lots of products, to the point that TikTok is quickly becoming one of our larger [points of sale] ,” he shared in an interview with Retail TouchPoints.

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Retail TouchPoints

DECEMBER 13, 2021

Drawing on the team’s nickname, the WooSox Market at Polar Park uses AI-powered cameras and the cloud to offer a fully autonomous retail experience, enabling fans to shop for ballpark snacks and memorabilia and then pay without scanning, waiting in line or stopping to check out.

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I Vend

APRIL 20, 2023

The point of sale is the engine room of every store, where the transactional business of retail takes place. It’s also often the only point at which there is any direct engagement with the shopper. Learn how our mobile POS transforms the checkout process. But it doesn’t have to be this way. trillion by 2027.

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