Retail TouchPoints

DECEMBER 5, 2024

Prepping click-and-collect orders, picking and packing ship-from-store orders, managing store-to-store transfers, etc. — Each device can perform core transactional functions — such as the ability to accept card and cash payments and scan products for efficient checkouts — offline. the fulfillment scenarios really are endless.

Payment Services 275

Payment Services Loss Prevention Fulfillment Shipping 275

Retail TouchPoints

FEBRUARY 25, 2025

Shipping errors are reduced and checkout is easier, protecting the customers overall experience with your brand. Every country has its own unique address formats, and inconsistencies can lead to costly errors in cross-border shipping. Connect with Greg at greg.brown@melissa.com or LinkedIn.

Merchant Services 179

Merchant Services Payment Services Supply Chain Management Shipping 179

Inside Retail

FEBRUARY 11, 2024

With shipping rates climbing, retailers today are far less likely to be offering free delivery with purchases to encourage purchases – but they can still attract customers by offering delivery options to suit their budgets. And if they’re paying less for shipping, they are even happier,” says McGrouther. “We

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Shipping Checkout Fashion Consumer 246

Inside Retail

FEBRUARY 16, 2025

The Online CX Index, a partnership between Inside Retail and Humii, covers the entire website experience through checkout, delivery and even returns, evaluating eight key criteria based on up to 200 data points. Moreover, customers compliment Supres wide range of payment and flexible shipping options and authority to leave deliveries.

Payment Services 130

Payment Services Checkout Drop-Shipping Advertising 130

Retail Focus

FEBRUARY 4, 2025

Predictive analytics provides retailers with a data-driven approach to demand planning and inventory management. AI can identify bottlenecks and optimise logistics, shipping routes, warehouse storage, and inventory management. This improves productivity and reduces costs.

Inventory Management 163

Inventory Management Markdowns Checkout Customer Experience 163

Inside Retail

NOVEMBER 14, 2024

If you only drive conversion but don’t make sure that the process after checkout is smooth and enjoyable for customers, it doesn’t help you. Forcing shoppers through the checkout at any cost won’t lead to anything if you can’t ensure that the journey after that is enjoyable.

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Checkout Returns Customer Experience Shipping 130

Inside Retail

FEBRUARY 16, 2025

The Online CX Index, a partnership between Inside Retail and Humii, covers the entire website experience through checkout, delivery and even returns, evaluating eight key criteria based on up to 200 data points. Moreover, customers compliment Supres wide range of payment and flexible shipping options and authority to leave deliveries.

Payment Services 130

Payment Services Checkout Drop-Shipping Advertising 130

Retail TouchPoints

JUNE 2, 2023

Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important than ever. Another key challenge for Hot Topic’s inventory management system is ensuring its BOPIS options run smoothly even as it fulfills orders across multiple channels.

Inventory Management 278

Inventory Management Management Fulfillment Supply Chain Management 278

Retail TouchPoints

NOVEMBER 3, 2021

Simplifying Checkout In this case, “simplifying checkout” means embracing “self-checkout.” To prove the value of these experiences, Buzek cited results at retailer Sam’s Club , where stores that offered a self-checkout option registered sales 18% higher than those without it.

Payment Services 363

Payment Services Checkout Fulfillment Kiosk 363

Inside Retail

OCTOBER 31, 2024

Amazon’s push to offer more everyday essentials like toothpaste is hurting its average selling prices, but it is also a guard against rivals such as Temu and Shein who offer rock-bottom prices on goods they ship from China. Amazon is also facing competition from rivals at home.

Shipping 130

Shipping Checkout Accessories Apparel 130

Retail TouchPoints

OCTOBER 3, 2024

Expectant families can build, manage and share their wish lists with loved ones via Kohls.com or the Kohl’s App. Registry items can either be shipped to the baby registry’s creator directly, shipped to a chosen home address or picked up in-store.

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ATS Shipping Checkout Accounting 278

Inside Retail

MARCH 5, 2025

Smaller carriers, in particular, will face working capital pressures, making it essential for retailers to build flexible, multi-carrier shipping strategies to mitigate risk and maintain delivery consistency. However, because it also adds complexity to inventory management, it makes transparency and proactive communication critical.

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Fulfillment Shipping Customer Retention Inventory Management 130

Inside Retail

APRIL 28, 2024

This year, shopping online takes no more than a few clicks – but getting those carts to checkout and beyond? At Starshipit , we surveyed leading retailers from around the globe for our latest report, Evolving Expectations 2024 , to bring you the freshest insights on what truly drives customer satisfaction in shipping and fulfilment.

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Checkout Shipping Fulfillment Customer Experience 246

Retail TouchPoints

OCTOBER 8, 2020

ShipperHQ , a shipping rate management solution for online retailers, has enrolled as an Accelerate Partner in the Adobe Exchange Partner Program. This partnership will give retailers access to ecommerce technology to help them handle the prepurchase shipping experience.

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Checkout Shipping Management Marketing 127

Inside Retail

MARCH 17, 2022

Unified commerce is the new holy grail for retailers, promising previously unheard-of levels of customer insights and control over all elements of sales and inventory management. Smarter inventory management enabled by unified commerce allows stores to resell the item or return it to the warehouse.

Checkout 246

Checkout Drop-Shipping Payment Services Inventory Management 246

Retail TouchPoints

MAY 2, 2023

There are hefty fees for merchants when it comes to returns — shipping is costly and restocking takes time and money, which can take a toll on any business. Oh, ship… Inflation has been increasing, which likely means you’re being mindful of the economy. But How Does it Work?

Customer Retention 278

Customer Retention Returns Merchant Services Shipping 278

Inside Retail

MAY 6, 2021

Starshipit and Australia Post have previously worked together to deliver integration for eParcel contract and StarTrack shipping services. Since 2016 MyPost Business has helped many Australian businesses manage their domestic and international sending in one place with a free and easy to set up account.

Shipping 246

Shipping Checkout Accounting Fulfillment 246

Retail TouchPoints

DECEMBER 6, 2021

Let’s face it — a monogamous relationship with a national shipping company ain’t cutting it anymore. For each website, we investigated their online shipping policies (examples here and here ) and went through the buying process to view shipping options available at checkout. How to Get Ready for Peak Shipping.

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Shipping Fulfillment Checkout Management 327

Inside Retail

FEBRUARY 6, 2022

For most small to medium enterprises starting out in e-commerce, shipping solutions tend to be stumbled upon and developed gradually as the business grows. Flexibility, on the other hand, deals with how a business can meet customer expectations throughout the entire process from checkout to receiving the order. “We

Shipping 130

Shipping Checkout Customer Retention Fulfillment 130

Retail TouchPoints

SEPTEMBER 26, 2023

One of Wish’s biggest tactics to turn the tide has been improving the shipping experience in terms of both cost and speed. Earlier this year the company introduced flat-rate shipping that imposes a standard delivery fee of $2.99 Additionally, Q2 saw declines across the board at Wish, with revenues down 42% YoY to $78 million.

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Location Drop-Shipping Shipping Returns 258

Retail TouchPoints

SEPTEMBER 12, 2023

TikTok has made it frighteningly easy to buy — it’s literally a swipe and the product is on its way to you,” said Lee Parkhurst, Senior Brand Manager at Educational Insights , the first toy brand to test out TikTok Shop. and managed by the U.S. and managed by the U.S. reads the company announcement. Digital Service (USDS).

Merchant Services 278

Merchant Services Payment Services Shopping Checkout 278

Retail TouchPoints

MARCH 19, 2021

Casual apparel retailer Marine Layer has added features such as mobile checkout, endless aisle and ship-from-store as it seeks to offer a more seamless omnichannel experience across digital and physical channels. retail stores. “Our So we made the decision last year to turn a very difficult year into an opportunity.

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Clienteling Shipping Checkout Apparel 221

Inside Retail

MARCH 19, 2024

Tara Daly, senior director of product marketing at Loop Returns , shares with Inside Retail advice on getting started in the US market, some tips on cross-border shipping and logistics – including managing returns in a way that builds customer loyalty – and how to drive repeat business. Begin with baby steps, she advocates.

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Planning Shipping Returns Customer Retention 290

Retail TouchPoints

MARCH 10, 2023

Retailers often think about the checkout process as if it’s an isolated obstacle separate from the rest of the shopper journey, particularly on mobile devices. Even so, retailers can benefit when they view checkout challenges in the context of shoppers’ full range of expectations.

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Checkout Payment Services Shipping Accounting 147

Retail TouchPoints

JUNE 23, 2022

Regardless of your customers’ age demographic, it’s a smart idea to offer digital wallet payment options at checkout. Digital wallets address both issues by storing card data for shoppers and by shielding it from retailers at checkout. Customers who can pay easily without security fears are more likely to complete checkout.

Payment Services 304

Payment Services Checkout Drop-Shipping Customer Retention 304

Retail TouchPoints

AUGUST 30, 2023

Instant answers about product sizing or shipping details can greatly influence the shopping experience and make or break a sale. Tip 2: Simplify the cart and checkout process. With improved customer service and streamlined checkout processes, retailers can continue building loyalty while mitigating customer irritations.

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Checkout Shipping Customer Experience Point of Sale 262

Retail TouchPoints

JANUARY 24, 2023

Qualified organizations also can enroll in the Walmart Tax-Exemption Program to automatically have eligible taxes removed during checkout. These customers are under more pressure than ever due to inflation and supply chain issues, adapting to a hybrid workforce and post-pandemic behavioral shifts.

Payment Services 278

Payment Services Checkout Shipping Customer Experience 278

Retail TouchPoints

FEBRUARY 3, 2023

Have a simple checkout process. Powerful marketing initiatives and detailed product pages don’t mean anything if the buyer bails because the checkout process is too complicated. Simple and easy checkout processes are needed to seal the deal. In fact, that’s the reason one out of every five shoppers abandon their carts.

Merchant Services 286

Merchant Services Payment Services Marketing Drop-Shipping 286

Inside Retail

NOVEMBER 14, 2024

In the intense retail environment, managing inventory effectively is the difference between delighting the customer at those peaks or missing out,” concludes Egglestone. Furthermore, 56 per cent of abandoned carts are due to concerns about shipping and delivery, with customers worried that orders would not arrive fast enough.

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Fulfillment Returns Customer Experience Management 130

Retail TouchPoints

MARCH 9, 2023

Now owned by the SPARC Group (a joint venture between brand management firm Authentic Brands Group (ABG) and mall operator Simon Properties ), Forever 21 has spent the last few years refining its image and business model to avoid a repetition of its 2019 bankruptcy. Forever 21 one-click checkout with Bolt. Why is 43 seconds important?

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Checkout Marketing Fashion Shipping 279

Retail TouchPoints

JANUARY 14, 2022

The early-season surge can be attributed to shoppers’ awareness of potential shipping delays , which also made omnichannel fulfillment a winning solution during that final rush: stores with curbside or in-store pickup options captured 62% of global sales during the Dec. 18 and Dec. 18-31 window. “In

Social Commerce 306

Social Commerce Fulfillment Drop-Shipping Payment Services 306

Retail TouchPoints

MARCH 10, 2022

“Our Walmart+ members have told us they’re passionate about their music and entertainment, so today’s announcement is just one more way that we’re adding value to our Walmart+ membership,” said Chris Cracchiolo, SVP and General Manager of Walmart+ in a blog post announcing the promotion.

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Checkout Planning Fulfillment Shipping 263

Retail TouchPoints

MARCH 11, 2021

The dramatic increase in ecommerce volume triggered by the pandemic increased many retailers’ topline revenues, but many are finding it difficult to contain the costs of new types of order fulfillment such as BOPIS, ship-from-store and curbside pickup, according to a report from Incisiv , commissioned by Manhattan Associates Inc.

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Fulfillment Inventory Management Returns Point of Sale 321

Retail TouchPoints

AUGUST 28, 2023

The Challenge of Managing Returns “Returns were a huge issue in 2022, and consumers are looking at return policies as a key component of their purchasing decision-making,” said Schwartz. BOPIS’ value increases even more after holiday shipping cutoff dates, when as many as one in three orders are fulfilled via BOPIS.

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Returns Fulfillment Shipping Checkout 246

Retail TouchPoints

SEPTEMBER 2, 2021

Traditionally, when customers ordered products or goods online, they were shipped to their house. Introducing BOSS (buy online, ship to store) for items not currently stocked in stores that customers still want to pick up there. Smart lockers are a modern order fulfillment self-checkout solution. What are Smart Lockers?

Fulfillment 262

Fulfillment Checkout Shipping Customer Experience 262

Retail TouchPoints

MARCH 28, 2022

Returns from multiple merchants are aggregated into a reusable tote, reducing shipping costs and making the process more sustainable by eliminating cardboard and lowering carbon emissions.

Merchant Services 245

Merchant Services Returns Drop-Shipping Checkout 245

Retail Focus

JULY 17, 2024

and has also implemented “ship from store” following the appointment of Scurri as its delivery management partner. in industry-leading warehouse automation technology at its Dunstable warehouse, TPS appointed delivery management platform, Scurri, to optimise its delivery management. Having invested £2.5m

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Shopping Shipping Beauty and Health Management 148