Retail Focus

MARCH 20, 2025

Real-time payments diminish the necessity for cash flow management and improve financial transparency, whether for dividing a dinner bill or compensating suppliers. They must also manage the intricacies of regulatory compliance, security, and client acceptance.

Payment Services 130

Payment Services Checkout Clienteling Finance 130

Retail TouchPoints

DECEMBER 12, 2024

Grocery TV will now power more than 10,000 screens at Hy-Vees 400+ retail locations across the Midwest, reaching shoppers at key store touch points including the entrance, checkout, service departments, aisles and endcaps. The partnership will go live in February 2025.

Checkout 276

Checkout Supermarket Advertising Management 276

Retail TouchPoints

DECEMBER 11, 2024

The streamlined, end-to-end online experience includes vehicle search, trade-in valuation, transparent haggle-free pricing, financing options and online checkout. The platform includes features that will feel familiar to Amazon regulars, including customer reviews , seller (dealership) reviews and the standard Amazon checkout experience.

Payment Services 273

Payment Services Finance Checkout Shopping 273

Retail TouchPoints

DECEMBER 20, 2023

Walmart will offer buy now, pay later (BNPL) options at self-checkout kiosks in more than 4,500 U.S. Walmart is making a big move in that direction with the integration of BNPL financing at its self-checkout kiosks, allowing customers to pay over time for everything from electronics and apparel to toys and more.

Checkout 305

Checkout Kiosk Finance Apparel 305

Retail TouchPoints

OCTOBER 23, 2024

RFID technology is increasingly being used by retailers to better predict inventory, manage product placement in stores and drive sales. Technologies such as frictionless checkout systems or ‘Just Walk Out technology’ take a different approach. For customers. RFID, on the other hand, does not intrude on personal privacy.

Consumer 275

Consumer Payment Services Inventory Management Checkout 275

Inside Retail

JULY 24, 2023

The trend towards using self-service and self-checkout (SCO) options in both retail and hospitality was already strong, but the pandemic sent it soaring. The same research found that 47 per cent of consumers choose different checkout options each time. The rise of small, modular self-checkout devices is changing the game.

Checkout 246

Checkout Payment Services Kiosk ATS 246

Retail TouchPoints

APRIL 25, 2024

This is the first part of our two-part series, “ From Self-Checkout to Just Walk Out: A Look at Autonomous Retail Experiences.” In part one we go beyond the headlines to uncover the reality of the self-checkout situation. Plus, despite all the vocal naysayers, many consumers actually like the technology.

Checkout 255

Checkout Payment Services Consumer Kiosk 255

Retail TouchPoints

MARCH 18, 2024

Following a 200 -store test that limited customers using self-checkout to a maximum of 10 items, Target has rolled out Express Self-Checkout to its nearly 2,000 stores nationwide. The 2023 pilot showed that the self-checkout experience was twice as fast at stores with the Express model compared to those without. “By

Checkout 259

Checkout Payment Services Store Operations Customer Experience 259

Retail TouchPoints

MAY 30, 2024

Fortunately, the shift toward diverse checkout options and digital receipts has fostered new touch points for retailers looking to make a memorable impact. In fact, 53% of shoppers under 45 years old prefer self-checkout options , and 89% of consumers of any age like the idea of a digital receipt. Offering new engagement opportunities.

Checkout 289

Checkout Point of Sale Returns Kiosk 289

Retail TouchPoints

NOVEMBER 5, 2024

This explains why guest checkout is so critical for retailers these days. Encourage the use of password managers and integrate them with your ecommerce site: This can help customers generate and store unique, complex passwords, making their accounts more secure.

Payment Services 298

Payment Services Customer Retention Accounting Checkout 298

Retail TouchPoints

JANUARY 6, 2025

This innovative c-store will not only provide our students with a diverse selection of hot and cold food options but also meet their personal and grocery needs, said Rose Wilson, District Manager, Sodexo at Northern Arizona University in a statement.

Planning 278

Planning Checkout Location Marketing 278

Retail TouchPoints

NOVEMBER 27, 2024

IoT is now part of the shopping experience, and retailers use it for things like automated checkout, inventory and data management and supply chain optimization. And when threats are discovered by NDR, a managed security provider can immediately quarantine them and notify security personnel to take further action.

Checkout 290

Checkout Management Shopping Point of Sale 290

Retail TouchPoints

AUGUST 23, 2023

For retailers, self-checkout is something of a double-edged sword. Moreover, customers seem very receptive to self-checkout, with 73% noting that it feels much faster than a traditional cashier. Additionally, 85% of Gen Z consumers use self-checkout when available, driven largely by the convenience factor.

Checkout 246

Checkout Payment Services Location Point of Sale 246

Retail TouchPoints

FEBRUARY 20, 2025

During checkout, shoppers will see an option to log in to their Amazon account and verify their Prime membership. Once confirmed, theyll finish checkout using one of Adidas’ payment options. Buy with Prime functionality will be available for select items on Adidas.com and the Adidas app beginning this spring.

Checkout 216

Checkout Fulfillment Accounting Returns 216

Inside Retail

JULY 14, 2024

What does a retailer do when it has developed a self-checkout system broadly considered in the industry as the best in the world? Like I expect self checkout to be hell and it was magic.” “It To improve the current self-checkout system, we need to keep evolving our RFID platform.” But we plan to keep on evolving the system.”

Checkout 244

Checkout Payment Services Apparel Inventory Management 244

Retail TouchPoints

MAY 27, 2022

including new payment and checkout options, personalized styling facilitated by smart mirrors and upgraded delivery and return options. Throughout 2022 we will test a new frictionless and personalized shopping experience — from the fitting room to checkout,” said Alan Boehme, CTO at H&M Group in a statement.

Checkout 299

Checkout Payment Services ATS Returns 299

Retail TouchPoints

JANUARY 21, 2025

As todays brands undergo a marketing transformation, understanding and managing these emotional peaks and valleys is the key to delivering great experiences that foster lasting relationships. For example, the checkout process, delivery time or product unboxing are often emotionally charged moments.

Customer Experience 285

Customer Experience Checkout Marketing Management 285

Retail TouchPoints

OCTOBER 27, 2022

enter new geographies and develop its store and inventory management software application suite, StoreOS. The technology aims to enable frictionless checkout, real-time inventory tracking and other technologies. The solution provider will use the funding to scale deployment of autonomous urban supermarkets across Europe and the U.S.,

Checkout 289

Checkout Inventory Management Supermarket Finance 289

Inside Retail

NOVEMBER 11, 2024

The Online CX Index, a partnership between Inside Retail and Humii, covers the entire website experience through checkout, delivery and even returns, evaluating eight key criteria based on up to 200 data points. “Ensure your customer support team is empowered to take ownership and resolve issues promptly,” said Osthus.

Checkout 264

Checkout Department Stores Returns Shipping 264

Retail TouchPoints

OCTOBER 11, 2024

We’re seeing vision AI support across all parts of the retail business, including back of house, in-store advertising and media, store checkout and curbside pickup. This ensures that like items are not stored randomly across a warehouse and allows retailers to accurately manage inventory.

Advertising 295

Advertising Drop-Shipping Checkout Supermarket 295

Retail Focus

NOVEMBER 29, 2024

The upsized store introduces innovative features, including a mobile payment system that speeds up checkout, new digital screens, and a refreshed fit-out. Combining its existing unit with the adjacent space, Footasylum has expanded its presence at Merry Hill from 3,000 to 10,000 sq ft.

Checkout 298

Checkout Apparel Location Management 298

Retail TouchPoints

NOVEMBER 28, 2024

Mobile wallets and contactless payments offer a faster and more streamlined checkout experience. Empowering the ability to split the cost of a purchase into smaller, manageable payments over time makes larger purchases more accessible. But it is also popular among consumers who use debit more than credit. Prior to J.P.

Payment Services 298

Payment Services Merchant Services Shopping Checkout 298

Retail TouchPoints

JANUARY 30, 2025

CVS has launched a new app designed to serve as a one-stop shop for customers to do everything from managing their prescriptions and vaccinations to accessing coupons and opening locked display cases in stores. As a company, we are super focused on improving the health care experience, said Tilak Mandadi, EVP at CVS Health in a statement.

Checkout 227

Checkout Customer Experience Fulfillment Consumer 227

Retail Focus

MARCH 13, 2025

With advancements like AI-driven personalization and checkout-free shopping, the future of in-store technology is poised to completely revolutionize the way we shop. Contactless and Frictionless Payments Long checkout lines have been a longstanding frustration for shoppers.

Payment Services 147

Payment Services Checkout Inventory Management Kiosk 147

Retail TouchPoints

APRIL 26, 2023

Retail managers now face employee management and safety challenges that require additional tools and oversight. The New Retail Environment During the pandemic, retailers added face mask requirements, set up social distancing rules for checkout lines and increased cleaning protocols for employee and customer safety.

Management 289

Management Checkout Planning Returns 289

Inside Retail

JANUARY 8, 2025

Online shopping has made it easier than ever for consumers to purchase goods, and consequently, return them,” Nicholas Woodward, country manager of Pack and Send, told Inside Retail. The rise in post-Christmas returns can be attributed to several trends, with the growth of eCommerce being a leading factor.

Returns 276

Returns Shipping Checkout Consumer 276

Inside Retail

DECEMBER 1, 2024

According to Ritchie, Woolworths has found itself in a “toxic trifecta” if the aforementioned events are viewed from a reputation management perspective. “Woolworths have been gouging families at the checkout and gouging workers in their pay packet for too long – it’s time they shared the profits around,” he added.

Supermarket 246

Supermarket Checkout Consumer Management 246

Retail TouchPoints

MARCH 29, 2023

Perry Ellis is managing this challenge through the rollout of RFID technology, in partnership with Mojix , that will help the retailer manage its supply chain from the store level all the way through broader inventory planning. With the traditional method you scan one barcode at a time,” said Baghel. “

Checkout 264

Checkout Planning Customer Experience Management 264

Retail TouchPoints

JUNE 2, 2023

Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important than ever. Another key challenge for Hot Topic’s inventory management system is ensuring its BOPIS options run smoothly even as it fulfills orders across multiple channels.

Inventory Management 278

Inventory Management Management Fulfillment Supply Chain Management 278

Inside Retail

FEBRUARY 16, 2025

The Online CX Index, a partnership between Inside Retail and Humii, covers the entire website experience through checkout, delivery and even returns, evaluating eight key criteria based on up to 200 data points. YDs one-page checkout also streamlines the process, removing the hassle for customers to place an order.

Payment Services 130

Payment Services Checkout Drop-Shipping Advertising 130

Retail TouchPoints

AUGUST 6, 2024

Sainsbury’s will upgrade 22,500 checkouts across its supermarkets, convenience stores and fuel stations with cloud-based POS and analytics solutions from NCR Voyix. NCR Voyix has grown alongside Sainsbury’s for two decades, unlocking new capabilities and optimizing product management, sales forecasting and store efficiencies.”

Promotions 278

Promotions Checkout Point of Sale Supermarket 278

Retail TouchPoints

JANUARY 12, 2025

Initially focused on providing an easy way for athletes (Dicks name for its customers) to learn more about products via an in-store barcode scanning feature, the app has continued to incorporate new features that remove friction from the checkout process, such as like autocomplete address suggestions.

Sporting Goods 275

Sporting Goods Drop-Shipping Shipping Checkout 275

Retail TouchPoints

FEBRUARY 5, 2025

According to the findings, dissatisfaction with pricing has surged to become the leading source of complaints, outstripping concerns such as stock availability, customer service and checkout processes. Avoid surprises at checkout by maintaining transparency throughout the customer journey.

Checkout 179

Checkout Promotions Kiosk Customer Experience 179

Retail Focus

FEBRUARY 4, 2025

Predictive analytics provides retailers with a data-driven approach to demand planning and inventory management. AI can identify bottlenecks and optimise logistics, shipping routes, warehouse storage, and inventory management. Checkout-free stores powered by computer vision AI eliminate checkout lines and scan purchases automatically.

Inventory Management 163

Inventory Management Markdowns Checkout Customer Experience 163

Retail TouchPoints

JANUARY 13, 2025

With the holiday season just concluded, the challenge of managing merchandise returns is a reality for many retailers. To begin to address the issue holistically, retailers must aim to ensure that the right products are being targeted to their customers and that products meet their expectations before they even hit the checkout button.

Returns 298

Returns Social Commerce Checkout Shopping 298

Inside Retail

FEBRUARY 16, 2025

The Online CX Index, a partnership between Inside Retail and Humii, covers the entire website experience through checkout, delivery and even returns, evaluating eight key criteria based on up to 200 data points. YDs one-page checkout also streamlines the process, removing the hassle for customers to place an order.

Payment Services 130

Payment Services Checkout Drop-Shipping Advertising 130

Retail TouchPoints

JANUARY 14, 2022

Applying an API for custom apps and plugins for ecommerce-focused platforms not only provides an elevated customer checkout experience but ensures a high approval rate for high-risk products, and even zero chargeback liability for customers, by simply adjusting and deciding to make combating and monitoring gift card fraud a top priority.

Merchant Services 328

Merchant Services Payment Services Management Accounting 328