Retail TouchPoints

DECEMBER 13, 2023

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. Everyday items are behind locked plexiglass, but technology will become a key driver of loss prevention efforts.

Loss Prevention 323

Loss Prevention Visual Merchandising Sporting Goods Store Operations 323

Mass Relators

OCTOBER 25, 2023

Many retailers expect to deploy loss prevention analytics (49%) and demand planning and forecasting (54%) by 2026. While omnichannel shopping causes challenges for retailers, most shoppers prefer options. As omnichannel shopping continues to grow, the volume of returns increases along with it.

Checkout 52

Checkout Payment Services Returns Shrinkage 52

I Vend

DECEMBER 10, 2023

. * Point of sale store operations – customers want fast and friction-free checkout, and retailers need to know what has been sold. A fast, modern, POS provides detailed sales tracking, whilst getting customers through the checkout efficiently.

Shrinkage 94

Shrinkage Inventory Management Store Layout Checkout 94

Wiser

JUNE 18, 2019

Security and Loss Prevention. In retail, facial recognition can be leveraged by loss prevention teams to monitor shoppers for possible criminal behavior. Facial recognition can be deployed via security cameras, but it can also be installed in self-checkout registers, ATMs, kiosks, and other individual-use technologies.

Consumer 74

Consumer Loss Prevention Checkout Kiosk 74

Retail TouchPoints

OCTOBER 15, 2020

Even before the pandemic completely upended the world economy, how consumers shopped had been changing — and mobile devices were at the forefront of that change. Then the shuttering of many stores made online shopping a necessity, while social distancing measures turned contactless payments from a convenient option to a safer alternative.

Payment Services 140

Payment Services Planning Accounting Loss Prevention 140

A1 Retail

OCTOBER 12, 2021

As counterintuitive as it is, we all know losses are an accepted norm in retailing. Factored into the bottom line, as sales increase for stores, so will the losses of product inventory. Loss prevention teams call this inevitable outcome “external shrinkage”. But is this a prime example of too much, too soon?

Shrinkage 40

Shrinkage Loss Prevention Checkout Supermarket 40

Retail Assist

JANUARY 17, 2023

More shops have shut down in the last five years (according to the Centre of Retail Research which found 17,145 shops in the UK closed for good in 2022), but stores are still fundamental to the omnichannel experience. Marketplaces enjoyed a surge in 2022 and this trend is likely to continue. Supply Chain Resilience.

Customer Retention 52

Customer Retention Payment Services Loss Prevention Checkout 52

Cisco Retail

SEPTEMBER 7, 2022

Personalization of a shopping experience can drive a 40% larger basket (transaction size) according to the Boston Consulting Group. Of course, we have the problems of lines or queues, whether at a service counter, the checkout, or increasingly, for curbside pickup or at a drive-thru. In an industry known for its intense competition.

Loss Prevention 104

Loss Prevention Promotions Consumer Point of Sale 104

V Count

MARCH 20, 2023

Your average shopper nowadays is more educated than ever —in the sense that they know what they need and want— meaning supermarkets and grocery shops must learn to adapt and leverage new technologies to help them understand what customers want and meet the modern shoppers’ demands.

Supermarket 52

Supermarket Loss Prevention Promotions Store Layout 52

VMS

NOVEMBER 30, 2022

But backrooms filled up, investment money dried up, inflation cut into consumable income, workers sought to organize and loss prevention became a top-of-mind concern. In California, Amazon-owned Whole Foods stores launched palm-scanning technology at checkout. Happy New Year. INFLATION ON. YOUR MIND. OF YOUR HANDS.

Visual Merchandising 85

Visual Merchandising Drop-Shipping Loss Prevention Shipping 85

V Count

MARCH 20, 2023

Your average shopper nowadays is more educated than ever —in the sense that they know what they need and want— meaning supermarkets and grocery shops must learn to adapt and leverage new technologies to help them understand what customers want and meet the modern shoppers’ demands.

Supermarket 40

Supermarket Loss Prevention Promotions Store Layout 40

Retalon

APRIL 27, 2021

While pandemic-era safety concerns contributed to this growth, the selection and convenience that online shopping offers to consumers are the primary drivers. The instant a customer hits the checkout button the AI technology evaluates every viable fulfillment option and recommends the optimal choice. This number will continue to grow.

Fulfillment 41

Fulfillment Markdowns Promotions Returns 41

Retalon

SEPTEMBER 22, 2021

Instead of only shipping to customers’ homes, retailers let online customers shop from their local and online store’s inventory and pick up their orders from their closest brick-and-mortar location the same day. The customer visits a retail store’s e-commerce website and adds products to their shopping cart. Saves time and money.

Fulfillment 41

Fulfillment Payment Services Inventory Management Shipping 41

365 Retail

NOVEMBER 22, 2023

Inferring meaningful information from digital images and videos: retailers’ hopes to have a new, highly efficient tool against shoplifting, loss and organised crime in future are based on Computer Vision, a sub-segment of Artificial Intelligence (AI). The camera points at the scan area of the self-checkout terminal.

Payment Services 104

Payment Services Loss Prevention Checkout Shopping 104

365 Retail

MAY 5, 2023

In the next decade, we can expect to see groundbreaking advancements that will further transform the shopping experience, both online and offline. Online Retail: Personalization, Chatbots, and Predictive Analytics In the e-commerce landscape, AI has played a pivotal role in creating personalized shopping experiences for consumers.

Store Layout 80

Store Layout Promotions Inventory Management Advertising 80