Retail TouchPoints

JANUARY 12, 2025

Initially focused on providing an easy way for athletes (Dicks name for its customers) to learn more about products via an in-store barcode scanning feature, the app has continued to incorporate new features that remove friction from the checkout process, such as like autocomplete address suggestions.

Sporting Goods 275

Sporting Goods Drop-Shipping Shipping Checkout 275

Retail TouchPoints

AUGUST 23, 2023

For retailers, self-checkout is something of a double-edged sword. Moreover, customers seem very receptive to self-checkout, with 73% noting that it feels much faster than a traditional cashier. Additionally, 85% of Gen Z consumers use self-checkout when available, driven largely by the convenience factor.

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Checkout Payment Services Location Point of Sale 246

Retail TouchPoints

DECEMBER 5, 2024

When your store is full of associates who love the brand and live it, they will draw in customers. They need to keep track of what’s new, what’s unique to their location and what just went on sale. Prepping click-and-collect orders, picking and packing ship-from-store orders, managing store-to-store transfers, etc. —

Payment Services 275

Payment Services Loss Prevention Fulfillment Shipping 275

Retail TouchPoints

FEBRUARY 6, 2024

Inside H&M ’s new store in NYC’s SoHo neighborhood, the fast fashion retailer has nested a shop-in-shop featuring curated secondhand pieces — the brand’s first resale location in North America. To celebrate the debut, beginning Feb.

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Location Shopping Fast Fashion Checkout 272

Retail TouchPoints

FEBRUARY 3, 2021

Following the fall 2020 launch of its Amazon One contactless biometric palm reader in two Amazon Go stores, the retailer has rolled out the technology to a total of eight retail locations throughout the Seattle area, according to reporting in TechCrunch and other publications.

Location 290

Location Checkout Accounting Management 290

Retail TouchPoints

AUGUST 29, 2023

Using the Amazon “Just Walk Out” technology, Grubhub Campus has introduced cashierless checkout at convenience stores at Loyola University Maryland. Students, faculty and staff scan a QR code to enter the store, pick their items and leave, with the payment deducted from their student meal plan or other stored payment methods.

Checkout 242

Checkout Payment Services ATS Accounting 242

Retail TouchPoints

JANUARY 26, 2022

Amazon is bringing its Amazon Go convenience store format to the suburbs with the launch of a location in Mill Creek, Wash. The retailer also is planning an Amazon Go location in the Los Angeles metro area. in the coming months, according to Business Insider , MarketWatch and other media outlets.

Location 264

Location Store Layout Checkout Planning 264

Retail TouchPoints

OCTOBER 22, 2020

Target is rolling out multiple initiatives aimed at improving in-store safety during the holiday season, including contactless self-checkout, skip-the-line technology and doubling the number of contactless pickup parking spots. They can then check out with an associate or at self-checkout as they normally would.

Checkout 226

Checkout Payment Services Location ATS 226

Retail TouchPoints

MARCH 29, 2023

Additionally, the use of RFID will help Perry Ellis better get a more granular understanding of what products are selling in what stores. It’s one thing to know that a certain SKU is a top seller at a certain location, but understanding the exact size and color that is driving those sales can take merchandising to the next level.

Checkout 264

Checkout Planning Management Customer Experience 264

Retail TouchPoints

FEBRUARY 8, 2023

Customers at the Valparaiso store can access the same benefits available at the retailer’s corporate-owned stores, including same-day Instacart delivery, curbside pickup, in-store mobile checkout, virtual one-on-one nutritionist appointments and the retailer’s Health Awards loyalty program.

Planning 260

Planning Location Checkout Marketing 260

Retail TouchPoints

NOVEMBER 3, 2021

Simplifying Checkout In this case, “simplifying checkout” means embracing “self-checkout.” To prove the value of these experiences, Buzek cited results at retailer Sam’s Club , where stores that offered a self-checkout option registered sales 18% higher than those without it.

Payment Services 363

Payment Services Checkout Fulfillment Kiosk 363

Retail TouchPoints

JUNE 8, 2022

Convenience store operator Alimentation Couche-Tard has announced that is hiring for more than 25,000 positions at its more than 14,100 Circle K and Couche-Tard stores and support centers across North America, Europe and Asia. Canada and Europe over the next three years.

Employee Engagement 298

Employee Engagement Checkout Store Operations Fulfillment 298

Retail TouchPoints

MARCH 22, 2021

Autonomous convenience store retailer Wundermart is expanding its operations, with plans to open more than 10,000 checkout-free stores in a partnership with contactless checkout company AiFi. You should be capable of easily opening up autonomous shops, and it needs to be cost-effective.”.

Payment Services 317

Payment Services Checkout ATS Kiosk 317

Retail TouchPoints

MAY 9, 2024

This is the second part of our two-part series, “From Self-Checkout to Just Walk Out: A Look at Autonomous Retail Experiences.” In part one we went beyond the headlines to uncover the reality of the self-checkout situation. In part two, we’re examining the feasibility of fully autonomous checkout solutions like Amazon’s Just Walk Out.

Checkout 277

Checkout Payment Services Point of Sale Location 277

Retail TouchPoints

APRIL 17, 2024

URBN , parent company of Urban Outfitters , Anthropologie , Free People and FP Movement , will adopt Stripe as its primary payments infrastructure for both online and in-store sales, consolidating the majority of its North American payments volume onto the solution provider.

Payment Services 264

Payment Services Merchant Services Checkout Accounting 264

Retail TouchPoints

SEPTEMBER 30, 2020

Contactless Checkout and Payment: Stores will include self-checkout kiosks as well as contactless payment solutions, including Walmart Pay, to limit contact between associates and customers. Select locations will also have Scan & Go to help customers manage their checkout directly.

Shopping 301

Shopping Checkout Payment Services Kiosk 301

Retail TouchPoints

DECEMBER 8, 2020

Zippin and Fujitsu Limited have formed a new partnership that makes Fujitsu an exclusive distributor of Zippin’s checkout-free solution in Japan. The stores will leverage Zippin’s checkout-free SaaS platform, with a focus on cashier-free, cashless operations to save staff time. ”

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Checkout Location Planning Consumer 226

Retail TouchPoints

FEBRUARY 19, 2025

Special event permits or business licenses required for pop-up operations. Signage, alcohol sales or occupancy restrictions, depending on the location. Create a seamless purchasing experience, whether through mobile checkout, online reservations or exclusive memberships.

Fashion 179

Fashion Checkout Planning Promotions 179

Retail TouchPoints

DECEMBER 21, 2023

It’s no secret that retailers and brands have become obsessed with driving conversion in their quest to recover the more than half of shoppers who abandon checkout before completing their purchase. Maximizing that combination of factors can be accomplished at checkout, as long as it’s not stripped of all its goodness.

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Checkout Payment Services Kiosk Advertising 278

Retail TouchPoints

OCTOBER 29, 2020

Walmart will test combining store/fulfillment center locations at four existing stores, using them as test beds for new technology, digital tools and physical enhancements. The stores will focus on implementing new tools that can help speed up both customer service and order fulfillment. in a statement. in a statement.

Fulfillment 235

Fulfillment Shopping Checkout Apparel 235

Retail TouchPoints

APRIL 16, 2024

supermarket with cashier-free checkout technology powered by computer vision. It’s exciting to see a checkout-free capability live in one of our stores,” said Eric Traxler, VP of IT at Aldi in a statement. Aldi has retrofitted its Aurora, Ill.

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Checkout Supermarket ATS Consumer 130

Retail TouchPoints

JANUARY 10, 2022

JD.com has entered the autonomous store space in Europe with the launch of two omnichannel cashierless stores in the Netherlands. The Ochama shops, located in Leiden and Rotterdam, carry everything from food to home furnishings and are operated entirely by robots.

Home Furnishings 279

Home Furnishings Checkout Location Planning 279

Retail TouchPoints

SEPTEMBER 22, 2020

QuickChek , a convenience store operator with 160 locations in New Jersey and New York, has launched the QuickChek Rewards loyalty program. At checkout, QuickChek Rewards members can scan the barcode within the app to earn perks on food and beverages.

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Checkout Advertising Store Operations Location 243

Retail TouchPoints

JUNE 23, 2023

The news broke three months after the retailer announced that it would close eight other locations across the U.S. The Seattle store, which closed June 16, was Amazon’s second in the city when it opened in August 2018. However, Amazon is far from done with its cashierless Just Walk Out technology.

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Checkout Location Shopping ATS 276

Retail TouchPoints

NOVEMBER 30, 2021

In the first usage of Amazon ’s Just Walk Out (JWO) technology by a non-Amazon international retailer, Sainsbury’s has deployed the cashierless solution in its Holborn Circus convenience store. Sainsbury’s, one of the UK’s largest supermarket chains, had piloted a cashierless customer experience at this store using its own technology in 2019.

Checkout 297

Checkout Payment Services Customer Experience Supermarket 297

Retail TouchPoints

JUNE 29, 2021

Some are testing delivery robots, others self-serve mobile kiosks, and some are simply retrofitting flagship, high-traffic locations with AI cameras and sensors. They can even optimize in-store merchandising by studying conversion rates based on a mix of products in the same area. Which impulse items are people buying at checkout?

Payment Services 276

Payment Services Checkout Customer Retention Kiosk 276

Retail TouchPoints

MARCH 8, 2021

As we learn from guests what they love about Ulta Beauty Herald Square, we will incorporate aspects into other stores where feasible and appropriate,” said Kecia Steelman, Chief Store Operations Officer of Ulta Beauty in an interview with Retail TouchPoints.

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Checkout Store Operations Promotions Shopping 287

Retail TouchPoints

OCTOBER 10, 2024

Pain Point #1: Selling Apparel Items in a Cashierless Store Amazon has deployed its Just Walk Out (JWO) cashierless technology in a range of sports venues, providing friction-free checkout for customers and faster transactions for retailers.

Payment Services 264

Payment Services Apparel Checkout Fulfillment 264

Retail TouchPoints

MAY 1, 2023

Uniqlo reportedly plans to expand its North American footprint by 10% by opening 20 to 30 stores annually to reach 200 locations by 2027, Daisuke Tsukagoshi, CEO of Uniqlo North America told Reuters. The Japanese retailer currently has 47 stores in the U.S. The first four U.S. Localizing products for the diverse U.S.

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Planning Fast Fashion Kiosk Checkout 289

Retail TouchPoints

SEPTEMBER 19, 2023

“Delivering a great fan experience is central to everything we do here at Lumen Field, and our customers love the convenience of Amazon’s Just Walk Out technology,” said Zach Hensley, Seahawks VP of Operations and General Manager of Lumen Field in a statement.

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Apparel Payment Services Checkout Location 278

Retail TouchPoints

MARCH 11, 2021

The Foam was designed to make retail locations “smart” by providing retailers with suggestions to improve operations, and creating more personalized shopping experiences for their customers. The Foam connects directly into pre-existing light fixtures at any retail space, including shopping centers, department stores or groceries.

Store Layout 264

Store Layout Department Stores Checkout Location 264

Retail TouchPoints

MARCH 1, 2021

German grocery chain tegut… has piloted a fully automated mini-supermarket concept in Fulda, Germany, with plans to open another three locations in 2021 and, eventually, hundreds of the digital self-service stores across the country. The ground at the location does not have to be sealed for the wooden structure.

Supermarket 328

Supermarket Checkout Location Shopping 328

Retail TouchPoints

JUNE 1, 2022

In fact, Walmart has designed its newest stores to be shopped while being guided by the app. Checkout is moving to frictionless. About half of all checkout lanes are self-checkout and this percentage is growing weekly. Checkout lines will be a thing of the past, as they simply walk out with the items they need.

Checkout 299

Checkout Location Shopping Consumer 299

Retail TouchPoints

APRIL 3, 2024

Amazon is removing its cashierless Just Walk Out (JWO) technology from its Amazon Fresh supermarkets and will not deploy the solution in new locations scheduled to open later this year, according to multiple media reports. The company already had moved the JWO unit out of its retail group and into its AWS cloud computing division.

Merchandise Store 296

Merchandise Store Checkout Supermarket Shopping 296

Retail TouchPoints

JULY 6, 2022

The retailer uses each of the nine locations to gain a better understanding of what shoppers want in their respective markets, and these actionable insights in turn power innovation and development for the chain as a whole. When You’ve Seen One Evolution Store, You Haven’t Seen Them All. Food isn’t the Evolution Stores’ only focus.

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Checkout Location Outdoor Consumer 289

Retail TouchPoints

JUNE 2, 2022

Autonomous Stores Can Align with Worker Preferences. Cashierless stores aren’t necessarily about removing jobs but reorganizing them and making more efficient use of labor. Locations where customer service is less important, like more traditional c-stores, also can benefit from more specialized positions.

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Checkout Location Marketing Shopping 326

Retail TouchPoints

OCTOBER 4, 2023

26, 2023, comes despite Amazon CEO Andy Jassy’s February 2023 announcement that the retailer would halt expansion of its Amazon Fresh and Amazon Go store footprints. Amazon had announced plans to close eight Amazon Go stores in March 2023 and reportedly closed a Seattle location in June 2023. The opening, which took place Sept.

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Checkout Apparel Supermarket Payment Services 277