Retail TouchPoints

AUGUST 14, 2024

This trend isn’t uniform across the board — stores selling everyday goods in high-traffic urban locations are generally at higher risk than specialty retailers and those situated in suburban shopping centers. This increased risk has forced retailers to reconsider their loss prevention strategies.

Loss Prevention 276

Loss Prevention Specialty Retailers Grocer Outdoor 276

Retail TouchPoints

JANUARY 1, 2024

As such, there are many factors to consider when implementing new loss prevention tactics. At the top of that list is the effect locks and cases can have on well-intentioned shoppers when not deployed as part of a holistic, data-led loss prevention strategy.

Loss Prevention 278

Loss Prevention Checkout Point of Sale Location 278

Retail TouchPoints

DECEMBER 5, 2024

They need to keep track of what’s new, what’s unique to their location and what just went on sale. Follow evolving protocols as they relate to loss prevention. For example, a retailer’s flagship locations could have POS software running on fixed tills and also on mobile devices to assist with line-busting and in-aisle service.

Payment Services 268

Payment Services Loss Prevention Fulfillment Shipping 268

Retail TouchPoints

NOVEMBER 24, 2021

Autonomous retail technology is on the rise, with innovations like Amazon’s “Just Walk Out” technology already leapfrogging past yesterday’s self-checkout solutions. The following technology should be considered by all retailers looking to increase security in increasingly autonomous store locations: Network Cameras.

Loss Prevention 264

Loss Prevention Checkout Store Operations Shopping 264

Retail TouchPoints

NOVEMBER 26, 2021

From small, single-site locations with a small number of cameras, scaling up to large, multi-site operations with thousands of devices, video and security cloud services are easy to use and cost-effective. Enhanced customer engagement is the goal for many retailers when they imagine the benefits of video data beyond loss prevention.

Loss Prevention 264

Loss Prevention Operating Expenses Customer Experience Checkout 264

Retail TouchPoints

DECEMBER 13, 2023

For example, Sorel had an anniversary coming up and they were across Nordstrom locations, but they don’t currently have their own brand in stores anymore. Overall, it means lower overhead and less risk, while gaining the opportunity to test and learn before committing to a permanent location.

Loss Prevention 314

Loss Prevention Visual Merchandising Sporting Goods Store Operations 314

Retail TouchPoints

JUNE 12, 2020

Consumers and employees returning to reopened stores will be looking for positive proof that these locations are safe, and that shopper journeys have been redesigned to be as “touchless” as possible. Some stores were literally in flames, and there were loss prevention issues at others.

Management 171

Management Loss Prevention ATS Store Operations 171