Retail TouchPoints

AUGUST 11, 2023

New research from Capterra finds that tip fatigue — exhaustion caused by the pressure to tip more money to a widening array of workers — is a serious problem affecting most consumers who use checkout tablets at restaurants and other businesses. This should give pause to any business that uses checkout tablets.

Consumer 240

Consumer Checkout Kiosk Payment Services 240

Retail TouchPoints

AUGUST 4, 2023

This, combined with workforce shortages, has caused airports to move more toward automation, with self-service check-in kiosks, baggage drops and mini stores. According to SITA, by 2024 88% of airports are expected to be equipped with check-in kiosks and 59% will have automated border control.

Payment Services 246

Payment Services Kiosk Marketing Inventory Management 246

Retail TouchPoints

DECEMBER 13, 2023

Technology also is significantly enhancing the checkout process, with more retailers adopting self-service kiosks, integrated RFID, mobile POS systems, scan-and-go integrations and frictionless checkout options.

Shopping 312

Shopping Checkout Kiosk Consumer 312

Inside Retail

NOVEMBER 7, 2023

Not-for-profit store operator Community Enterprise Queensland (CEQ) is the sole grocery and retail provider for many remote communities located across northern Queensland and the Torres Strait Islands. It has also removed confectionary chocolate from its checkout, to further encourage healthier options.

Kiosk 277

Kiosk ATS Supermarket Location 277

Retail TouchPoints

JANUARY 6, 2021

This could either be a self-service station or be staffed with a single employee whose job is to sanitize carts and ensure only clean carts are being used by customers entering the store. Second, retailers should encourage the use of self-checkout kiosks where possible. This reduces interaction between customers and employees.

Kiosk 290

Kiosk Checkout Shopping Management 290

Retail TouchPoints

JUNE 29, 2021

Prior to the pandemic, many grocery and CPG brands had started piloting AI-driven technology or autonomous features in stores. Some are testing delivery robots, others self-serve mobile kiosks, and some are simply retrofitting flagship, high-traffic locations with AI cameras and sensors.

Payment Services 274

Payment Services Checkout Customer Retention Kiosk 274

Retail TouchPoints

JULY 12, 2023

Technology — specifically edge computing — provides the foundation for a better customer experience, real-time inventory management, enhanced security and loss prevention and in-store analytics. Those same cameras and sensors also are at the heart of the grab-and-go checkout system featured in Amazon Go stores.

Payment Services 246

Payment Services Inventory Management Checkout Loss Prevention 246

VMS

DECEMBER 16, 2022

Systems to erase checkout lines are on the grow, as exemplified by these three new installations: • A Pick & Go store in Munich is Germany’s first fully autonomous, cashier-less supermarket. The new supermarket allows customers to walk in, select their items off the shelves and leave without having to pay at checkout.

Checkout 89

Checkout Kiosk Supermarket Grocer 89

Retail TouchPoints

SEPTEMBER 13, 2024

Retailers across segments have been expanding their smart store ambitions for decades. Starting in the late 1980s with the introduction of self-checkout kiosks and progressing to today’s smart RFID tags and even fully automated storefronts, retail leaders have slowly but surely embraced digital in-store enhancements.

Payment Services 284

Payment Services Checkout Inventory Management Kiosk 284

Retail TouchPoints

FEBRUARY 6, 2023

Amazon has paused expansion of its Amazon Fresh supermarkets and Amazon Go checkout-free convenience stores, CEO Andy Jassy told investors on an earnings call. Amazon’s current operations put an emphasis on non-perishable foods, which are more popular online.

Kiosk 278

Kiosk Checkout Supermarket Marketing 278

Retail TouchPoints

OCTOBER 19, 2023

Take Stock of the Inventory Amid the digital transformation of retail, technologies such as SquareSpace have become more commonplace at the point of sale, while self-service kiosks and cashierless checkouts are now ubiquitous.

Telecommunications 261

Telecommunications Point of Sale Kiosk Checkout 261

Retail TouchPoints

JANUARY 26, 2022

Malls can also deploy digital kiosks for customer service, so people don’t have to wait to talk to a customer service rep. One of the big developers has already created a digitized real-time store inventory with one-card checkout. That’s a great advance, because it means customers don’t have to go from store to store to store.

Outdoor 328

Outdoor Shopping Kiosk Customer Experience 328

Retail TouchPoints

MAY 11, 2023

In the near future, that may look like kiosks where consumers don a headset to check out and purchase products, allowing them to leave the store with these items or have them delivered to their homes. As shopper expectations and demands grow, the retailer will feel the pressure to improve operational efficiencies.

Kiosk 266

Kiosk Consumer Inventory Management Customer Experience 266

Retail TouchPoints

FEBRUARY 21, 2023

Circle K , and AutoZone are already using 5G to connect their stores. 5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. Tractor Supply Co.

Sporting Goods 264

Sporting Goods Payment Services Shrinkage Point of Sale 264

Cisco Retail

FEBRUARY 11, 2022

Anne is interested and heads to an ordering kiosk. The seamless and automatic onboarding is made possible by Cisco DNA Spaces ability to effortlessly and securely onboard customers to store Wi-Fi. At the kiosk, Anne sees personalized suggestions for breakfast items based on her profile (including her free coffee order).

Marketing 122

Marketing Checkout Kiosk Store Operations 122

RETAIL MANAGEMENT SOFTWARE

SEPTEMBER 6, 2022

It combines several modules to facilitate the day-to-day operation of a retail store or chain, such as inventory management and purchasing, customer checkout, employee scheduling, financial tracking, etc. If your customer wants to place an order online and pick it up in-store, they can.

Management 95

Management Promotions Point of Sale Checkout 95

Retail Minded

SEPTEMBER 15, 2024

This allows stores to offer personalized recommendations, making the shopping experience feel more tailored. In addition, technology like self-checkout kiosks helps shoppers check out faster, reducing wait times. Having this real-time information allows stores to plan better and avoid costly delays.

Payment Services 52

Payment Services Inventory Management Kiosk Management 52

Retail TouchPoints

NOVEMBER 3, 2021

Simplifying Checkout In this case, “simplifying checkout” means embracing “self-checkout.” To prove the value of these experiences, Buzek cited results at retailer Sam’s Club , where stores that offered a self-checkout option registered sales 18% higher than those without it.

Payment Services 363

Payment Services Checkout Fulfillment Kiosk 363

Retail TouchPoints

MAY 1, 2023

Each new store will feature self-checkout kiosks, in-store pickup and free clothing alterations. Uniqlo also will open Canadian locations in Ottawa and Calgary, marking the brand’s entry into those cities, though the brand already has a “strong online presence” in those markets. Localizing products for the diverse U.S.

Planning 289

Planning Fast Fashion Kiosk Checkout 289

Retail Geek

JULY 30, 2021

Um so we’ll see if how that all plays out but I would say if I had one knock on the store. 6:00] Um Extended the the new visual merchandising approach to to the Staffing and store operations yet so maybe a work in progress. It just it doesn’t seem like they’ve. [6:00]

Visual Merchandising 105

Visual Merchandising Payment Services Advertising Merchant Services 105

RETAIL MANAGEMENT SOFTWARE

OCTOBER 3, 2022

Brands and retailers are connecting with consumers in-store through e-commerce, social media, mobile apps, seasonal kiosks, third-party marketplaces, and more. Perhaps your customers will be swayed by a 10% off or free shipping code that appears in real-time when the customer hovers over the checkout button.

Customer Retention 85

Customer Retention Inventory Management Customer Experience Kiosk 85