Retail TouchPoints

MAY 17, 2024

This month Retail TouchPoints has been exploring the state of autonomous checkout experiences in our series From Self-Checkout to Just Walk Out. But there is a more middle-of-the-road area of self-checkout that is currently growing by leaps and bounds — smart carts.

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Retail TouchPoints

SEPTEMBER 30, 2020

Contactless Checkout and Payment: Stores will include self-checkout kiosks as well as contactless payment solutions, including Walmart Pay, to limit contact between associates and customers. Select locations will also have Scan & Go to help customers manage their checkout directly.

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Inside Retail

NOVEMBER 7, 2023

Not-for-profit store operator Community Enterprise Queensland (CEQ) is the sole grocery and retail provider for many remote communities located across northern Queensland and the Torres Strait Islands. In the locations where we operate, it could cost $30,000 and involve two different trips on a helicopter.

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Kiosk ATS Supermarket Location 277

Retail TouchPoints

JANUARY 27, 2022

Walmart has introduced a new signature experience at its incubator location in Springdale, Ark. Walmart announced the store redesign effort in early 2021, and nearly 1,000 locations have been updated in accordance with the first phase. called “Time Well Spent.”

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Store Layout Kiosk ATS Payment Services 253

Retail Focus

JULY 28, 2021

The idea eliminates checkout lines. Let’s consider first the effects of Just Walk Out on retail environments: No checkouts equals 8-12% floor space saved. No checkouts affords a more motivated customer-facing team. And Amazon now offers other retailers this same ability. The genius is the technology helps rather than deflects.

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Supermarket Checkout Kiosk Grocer 246

Retail TouchPoints

DECEMBER 21, 2023

It’s no secret that retailers and brands have become obsessed with driving conversion in their quest to recover the more than half of shoppers who abandon checkout before completing their purchase. Maximizing that combination of factors can be accomplished at checkout, as long as it’s not stripped of all its goodness.

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Retail TouchPoints

MARCH 22, 2021

Airport retailer Paradies Lagardère is testing a contactless checkout experience in several U.S. airport locations, using the “Scan, Pay & Go” technology from MishiPay. The retailer is the first to introduce MishiPay’s checkout solution in the U.S.

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Wiser

DECEMBER 10, 2019

However, there are some things about certain brick-and-mortar stores that are not fun: long lines and poor checkout experiences. Why the Checkout Experience Matters. For brick-and-mortar retailers, an excellent checkout process is a must-have. The alternative is shoppers who dread the checkout. 3: The Snake Line.

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Retail TouchPoints

FEBRUARY 29, 2024

Among other benefits, these types of solutions simplify employee training and make it easier to move associates to different locations as scheduling needs demand. Simplicity (and often cost savings) are supported by standardized systems that do just about everything the retailer needs virtually out of the box.

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Frank Mayer

APRIL 25, 2022

As you prepare, make sure your kiosks check all the boxes for user experience and operation. Here we detail five best kiosk practices that should be standard considerations for every project. Interactive kiosks are often recognized for the multiple advantages they provide their users, like convenience, privacy, and ease of use.

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Frank Mayer

APRIL 21, 2022

Self-service kiosks continue to rise in popularity as a powerful tool benefitting businesses and their customer experience strategies. Below, we’ve compiled a list of the most common self-service kiosk questions and their answers. Self-service kiosks can offer a variety of functions outside of strictly ordering capabilities.

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Kiosk Payment Services Outdoor Point of Sale 84

Retail TouchPoints

JUNE 29, 2021

Some are testing delivery robots, others self-serve mobile kiosks, and some are simply retrofitting flagship, high-traffic locations with AI cameras and sensors. Which impulse items are people buying at checkout? As the pandemic continued, those retailers doubled down on their investments.

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Retail TouchPoints

FEBRUARY 6, 2023

Implementing new omnichannel technologies at brick-and-mortar locations in particular appears to be a big focus for the year, as retailers look to capitalize on increased footfall to offset smaller basket sizes. Regardless of the method, the result is the demise of the cash wrap as we know it. “If

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Planning Payment Services Checkout Fulfillment 240

Retail TouchPoints

DECEMBER 13, 2022

Observing consumers’ physical behaviors through anonymized GPS location data helps marketers identify customers’ new movement patterns, which indicates a lot about their interests, preferences and characteristics. POI data can also help CPGs optimize vending machine placements, physical site selection and enhance delivery routes.

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Retail TouchPoints

MAY 4, 2023

Self-checkouts are a perfect example of this: you enter a store, run through your shopping list and check out on your own, all while keeping your earbuds intact and never pausing your playlist — basically mirroring the experience of shopping online. Innovation Leads The Way To be sure, these are not your father’s kiosks.

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Retail TouchPoints

FEBRUARY 23, 2022

In CPG and electronics specifically, Nicholson has seen a surge in in-store vending machines and loaded kiosks, like those that many airports are now outfitting their terminals with. Someone must think about all of this because otherwise it’s just a pickup location, which is an extremely unappealing experience.”.

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Retail TouchPoints

OCTOBER 19, 2023

Take Stock of the Inventory Amid the digital transformation of retail, technologies such as SquareSpace have become more commonplace at the point of sale, while self-service kiosks and cashierless checkouts are now ubiquitous. Invest now to save later.

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Inside Retail

JULY 26, 2021

The experience improvements lead to a 9-per-cent increase in NPS, a 4-per-cent increase in online checkout satisfaction, and importantly a 51-per-cent increase in online sales in three months. So, how would this work when physical stores open up again? How can I get started quickly?

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Retail TouchPoints

FEBRUARY 9, 2022

For example, recording whether delivery trucks are half empty or full, locations visited and whether there were any complications for the driver en route that impacted the dispatch can help in preparing future drops to those locations and providing accurate expected delivery times.

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Shopping Payment Services Visual Merchandising Customer Experience 229

Frank Mayer

MARCH 22, 2022

With the return of shopping at brick-and-mortar locations, customers’ new normal has pushed businesses to speed up their transitions into the omnichannel market to better bridge the gap between online and in-store experiences. Fewer employees means less workers to provide customer service, man checkouts and more. Enter automation.

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Kiosk Checkout Returns Customer Experience 80

Inside Retail

AUGUST 24, 2021

The categories and brands ranged will vary by location. Shoppers will be able to checkout the traditional way, or via self-checkout kiosks, or via a roving staff member’s mobile POS terminal. Or Alibaba’s Freshippo omnichannel stores, which launched in 2016 and now number 200 locations across China.

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Inside Retail

JULY 17, 2022

Lastly, the Data Lab is located strategically within the Kallang Alive district. Using a combination of RFID tags and cashless payments, customers at our Decathlon stores are able to checkout their products without needing to scan the products’ barcodes. IR: Can you tell us what is involved in the partnership with Conexus Studio?

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Retail TouchPoints

FEBRUARY 21, 2024

Design concepts and even merchandise assortments are further customized based on the facility’s geographic location. Although we want to be a hub, we can’t reach every area now.”

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Indigo 9 Digital

AUGUST 2, 2022

In the United States Amazon has made the most significant advances in creating tech enabled retail stores with its Just Walk Out technology that allows customers to skip the checkout. At Hema locations, when available, customers have the option of paying using facial recognition payment technology.

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Inside Retail

OCTOBER 11, 2023

The malls are distributed across Thailand, often in locations of no or secondary tourism importance. Does anyone remember the ‘common area’ anymore, before ‘squeezing the asset’ became the norm and the open space was stuffed until it was blue in the face with kiosks, pop-ups and carts?)

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Cisco Retail

FEBRUARY 11, 2022

The story starts with a Francisco Market loyalty member, Anne, who is on the interstate driving her electric vehicle and receives a notification from the Francisco Market app notifying her that she can recharge at the location ahead. Anne is interested and heads to an ordering kiosk. Inside the market. The Associate Experience.

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Wiser

APRIL 24, 2018

Many retailers are installing self-service kiosks in their stores. In a quest to make the in-store customer experience seamless, more efficient, and rewarding, Rent the Runway is tapping iOS-based scanners and kiosks. With these kiosks, customers can quickly pick up and drop off orders and exchange clothing on the spot.

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Kiosk Drop-Shipping Store Layout Customer Experience 87

Star Miconics

OCTOBER 25, 2024

Restaurants and food service companies with airport locations have an immense opportunity to provide the meals and snacks travelers count on to sustain them before or after flights. Operators may have numerous locations throughout an airport or have locations with different branding and menus. Explore CloudPRNT Next 2.

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Payment Services Kiosk Checkout Customer Experience 59

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 29, 2019

In-store kiosks – Kiosks have become popular in the restaurant business, but they’re also useful in retail. Placing kiosks around the store allows your customers to check themselves out without having to stand in line. If you are using kiosks, customers can update their own information.

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Point of Sale Kiosk Checkout Management 57

Cisco Retail

JUNE 27, 2022

This is especially emphasized in extended small enterprise and campus locations. The smaller footprint and quieter fanless design mean the switch can go in more places where other switches cannot, such as under desks, in closets, on the wall, and at the checkout counter for retail point of sale (POS) installations.

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Wiser

AUGUST 13, 2018

On the QSR front, Shake Shack recently tried out a cashless location that only allowed ordering at kiosks. Going forward, they may offer the option to buy at a kiosk, but customers lamented that talking to real people was much faster when it came to customizing their orders. Are checkout lines too long?

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Inside Retail

MARCH 5, 2024

MV: In recent years, we have invested heavily in our journey as an innovative omnichannel retailer, opening Plan and Order Point locations in Greater Melbourne and Sydney, enabling us to be exactly where our customers need us to be, which is a key part of our growth strategy for Ikea in Australia.

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365 Retail

JULY 28, 2021

The idea eliminates checkout lines. Let’s consider first the effects of Just Walk Out on retail environments: No checkouts equals 8-12% floor space saved. No checkouts affords a more motivated customer-facing team. And Amazon now offers other retailers this same ability. The genius is the technology helps rather than deflects.

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Supermarket Checkout Kiosk Grocer 57

RETAIL MANAGEMENT SOFTWARE

SEPTEMBER 6, 2022

It combines several modules to facilitate the day-to-day operation of a retail store or chain, such as inventory management and purchasing, customer checkout, employee scheduling, financial tracking, etc. If they want to place a contactless order at the kiosks, they can, and they can also customize their order based on their preferences.

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Mass Relators

SEPTEMBER 14, 2021

GRIMES, Iowa — A new Hy-Vee supermarket that opened here on Tuesday is billed as the “the company’s first entirely reimagined grocery store,” with expanded dining options, digital shelf tags and kiosks, and in-store specialty departments offering everything from shoes to fitness equipment.

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Mass Relators

FEBRUARY 7, 2023

Additional in-store offerings include Joe Fresh clothing, a Pair Eyewear kiosk, DSW footwear, a beauty department, and an expanded Candy Shoppe department with premium, novelty and nostalgic selections. This location also has a large Hy-Vee Wine and Spirits department featuring a walk-in beer cooler and a climate-controlled wine room.

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Kiosk Beauty and Health Payment Services Outdoor 52

Retail Times

DECEMBER 13, 2021

Visitors to Diebold Nixdorf’s booth #3221 located on the main level will be able to experience the solutions that support the stores of the future by walking through multiple interactive retail scenarios.

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