Remove Checkout Remove Inventory Management Remove Social Commerce
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2021 Technology Predictions for Retail Industry

I Vend

Read More Social Commerce eCommerce, BOPIS/Click & Collect, and Curbside Pickup have soared in popularity as many shoppers are expected to continue to avoid stores. Digital commerce allows retailers to integrate sales channels across their enterprise and transform their retail operations into a single unified system.

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Omnichannel Retail Index Spotlights 4 Investment Areas

Retail TouchPoints

This is the seventh year of the Index , and while the company noted that top-performers “aggressively” rolled out optimized content, frictionless checkout and other cross-channel capabilities, there was a sizeable gap between industry leaders and their peers.

Consumer 288
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Top 10 Retail Trends to Watch in 2023

RETAIL MANAGEMENT SOFTWARE

Self-service checkouts and frictionless experience are major drivers of this demand. In 2023, retailers will invest in back and front offices related to the supply chain, inventory management, distribution, tracking/tracing, and delivery/shipping. The Frictionless approach focuses on customer needs and experiences.

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How retailers can maximise returns during the upcoming sales season

Inside Retail

Johnson says that while the holiday season provides opportunities to sell a large number of products over a short period of time, retailers must also optimise their checkout performance to cope with peak sales volumes. Social media has turned into a hugely important driver of sales,” says Johnson.

Returns 130
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Omnichannel Retail Strategy: Trends, Benefits, and Customer-Centric Solutions

RETAIL MANAGEMENT SOFTWARE

Operational Efficiency – Streamlined inventory management and unified sales systems reduce inefficiencies and costs. Greater Integration of IoT in Retail Internet of Things (IoT) devices, such as smart shelves and connected kiosks, will enhance inventory management and improve in-store customer experiences.

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Decoding the global trends shaping the future of retail

Inside Retail

But if you have never heard of social commerce, now is the time to stand up and pay attention. Statista has reported that the global value of social commerce will grow from US$1.3 In late 2023, Salesforce reported that 59 per cent of consumers had shopped on social media, a massive jump from 15 per cent in 2021.

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CCS 2021: Levi’s, 1-800-FLOWERS, Under Armour Reveal How They’re Meeting Fast-Changing Consumer Expectations

Retail TouchPoints

Physical retail is still a big part of the retail ecosystem — and in-store metrics that measure traffic can provide actionable insights on how shoppers move through the store, what displays they’re stopping and looking at, and which areas they’re spending the most time in (as well as wait times for BOPIS and checkout).

Consumer 189