Retail Customer Experience

JULY 8, 2025

Beyond uses in loss prevention and checkout optimization, AI is poised to play larger roles from enhancing inventory management to improving workplace safety, refining store layouts and supporting more dynamic pricing and promotion strategies.

Loss Prevention

Inside Retail

SEPTEMBER 3, 2024

Inventory management Predictive analytics: This helps optimise your stock levels, preventing overstocking and stockouts. Loss prevention: Employs advanced surveillance techniques to detect and prevent shoplifting. Automated checkout experiences: Retailers such as Apple are pioneering checkout-free shopping.

Loss Prevention

Retail TouchPoints

JULY 12, 2023

Technology — specifically edge computing — provides the foundation for a better customer experience, real-time inventory management, enhanced security and loss prevention and in-store analytics. Those same cameras and sensors also are at the heart of the grab-and-go checkout system featured in Amazon Go stores.

Payment Services

Retail TouchPoints

NOVEMBER 20, 2023

Optimize inventory management: Like damaged products and shipping errors, theft can negatively impact retail inventory management. Address the self-checkout issue: Staffing constraints have made self-checkouts a popular fixture in stores of all sizes.

Payment Services

I Vend

DECEMBER 10, 2023

Inventory management – ‘the right goods, in the right place, at the right time’ sums up the core of retail. So inventory management is essential. Retail technology can streamline inventory management by enabling retailers to accurately track goods from delivery to sale through to returns.

Shrinkage

365 Retail

MAY 5, 2023

Predictive analytics, another AI-driven tool, has been instrumental in helping retailers optimize their inventory management and pricing strategies. Additionally, it can help monitor employee behaviour and prevent internal theft. Retailers are also using facial recognition for queue management.

Store Layout

V Count

MARCH 20, 2023

Once you get a grasp of the customer journey, you can use the visitor data to optimize store layout, improve product placement, and make more informed decisions about inventory management. As a supermarket manager, you can ensure that there are always enough employees on hand to fill the checkouts and sections.

Supermarket