Retail TouchPoints

NOVEMBER 19, 2024

DoorDash also has introduced a one-year discounted DashPass plan for SNAP/EBT recipients for $4.99 Now, shoppers can add items from multiple nearby stores prior to checkout, bundling them into a single order. per month, offering $0 delivery fees and lower service fees on eligible orders.

Merchant Services 276

Merchant Services Shopping Payment Services Checkout 276

Retail TouchPoints

JANUARY 30, 2025

Features of the new app include: The ability to manage prescriptions for the entire family across CVS Pharmacy stores, CVS Caremark mail orders and CVS Specialty pharmacies, with full details on delivery and fulfillment options as well as order status and cost; The capability being tested in a handful of stores to use the app to open locked display (..)

Checkout 227

Checkout Customer Experience Fulfillment Consumer 227

Retail TouchPoints

FEBRUARY 6, 2025

Critical milestones in the journey are no longer confined to a traditional retailers ecommerce site or checkout cart. Distance and concerns like shipping complexity become an afterthought, and platforms are increasingly setting a high bar for reputable merchants that can fulfill products in a timely manner.

Merchant Services 179

Merchant Services Payment Services Social Commerce Shopping 179

Retail TouchPoints

AUGUST 15, 2023

What it didn’t have at that point was a streamlined, intuitive online checkout process — and that quickly became a major hindrance to the company’s DTC expansion plans. “We We were attracted because of their fraud offering and then we saw their checkout solution.” The Bolt solution also benefits from a network effect. “As

Checkout 237

Checkout Merchant Services Payment Services Customer Experience 237

Retail TouchPoints

AUGUST 29, 2023

Using the Amazon “Just Walk Out” technology, Grubhub Campus has introduced cashierless checkout at convenience stores at Loyola University Maryland. Students, faculty and staff scan a QR code to enter the store, pick their items and leave, with the payment deducted from their student meal plan or other stored payment methods.

Checkout 242

Checkout Payment Services ATS Accounting 242

Retail TouchPoints

JANUARY 2, 2025

billion Kroger-Albertsons tie-up as well as the November 2024 end of a planned Capri Holdings and Tapestry merger. Walgreens Agrees to $192.5M Settlement with Shareholders Over Failed Rite Aid Merger (Oct. consumers wallet.

Payment Services 278

Payment Services Checkout Wholesale Consumer 278

Retail Focus

FEBRUARY 4, 2025

Predictive analytics provides retailers with a data-driven approach to demand planning and inventory management. AI robotics and warehouse automation can significantly improve order fulfilment speed and accuracy. Checkout-free stores powered by computer vision AI eliminate checkout lines and scan purchases automatically.

Inventory Management 163

Inventory Management Markdowns Checkout Customer Experience 163

Retail TouchPoints

NOVEMBER 3, 2021

Simplifying Checkout In this case, “simplifying checkout” means embracing “self-checkout.” To prove the value of these experiences, Buzek cited results at retailer Sam’s Club , where stores that offered a self-checkout option registered sales 18% higher than those without it.

Payment Services 363

Payment Services Checkout Fulfillment Kiosk 363

Inside Retail

AUGUST 22, 2021

An online marketplace such as Amazon fulfills this role remarkably efficiently, and arguably better,” former Myer CEO Richard Umbers told Inside Retail. The Wall Street Journal offered few details about the look and feel of the stores Amazon is reportedly planning to open. So I’m not surprised by the move,” Facioni told Inside Retail.

Department Stores 246

Department Stores Planning Checkout Fulfillment 246

Retail TouchPoints

JANUARY 13, 2025

To begin to address the issue holistically, retailers must aim to ensure that the right products are being targeted to their customers and that products meet their expectations before they even hit the checkout button.

Returns 298

Returns Social Commerce Checkout Shopping 298

Retail TouchPoints

FEBRUARY 8, 2023

The Vitamin Shoppe has opened the first of a planned dozen+ new franchise stores this year in Valparaiso, Ind. After announcing its ambitious franchising plans in May 2021, the retailer converted an existing Greensboro, N.C. The next new franchise store, scheduled to open this spring, will be in Tempe, Ariz.,

Planning 260

Planning Location Checkout Marketing 260

Inside Retail

NOVEMBER 14, 2024

They trust your business to fulfil their purchases on time and in full – and for returns to be convenient. The platform allows you to effectively plan, execute, and continuously and incrementally optimise supply, demand, and logistics. That ensures you make the correct fulfilment and delivery decisions for every order.

Fulfillment 130

Fulfillment Returns Customer Experience Management 130

Retail TouchPoints

AUGUST 31, 2023

Buy with Prime was designed to give Prime members fast, free delivery and easy returns through Amazon’s fulfillment network and ultimately help brands increase shopper conversion by about 25%. based Shopify merchants who are already using or want to use Amazon’s fulfillment network by the end of September 2023.

Merchant Services 264

Merchant Services Payment Services Fulfillment Checkout 264

Retail TouchPoints

JULY 21, 2020

Walmart Canada is planning a $3.5 Expanded checkout options designed to reduce human-to-human contact will include bigger self-checkout areas, tap-to-pay and “Check Out With Me” technology, to allow customers to pay for merchandise anywhere in the store with mobile devices carried by store associates. The equivalent in U.S.

Fulfillment 239

Fulfillment Payment Services Beauty and Health Checkout 239

Retail TouchPoints

SEPTEMBER 1, 2023

JCPenney is upgrading merchandising tools and supply chain operations to improve product availability as well as the overall fulfillment experience. JCPenney’s “Make it Count” customer strategy and brand proposition is the centerpiece of the turnaround plan. Merchandising and supply chain optimization.

Planning 260

Planning Merchant Services Inventory Management Consumer 260

Retail TouchPoints

JUNE 8, 2022

Cashiers likely won’t top the list of job openings though, at least in the long term — Alimentation Couche-Tard also recently announced plans to roll out self-checkout systems at 7,000 of its locations in the U.S., Canada and Europe over the next three years.

Employee Engagement 298

Employee Engagement Checkout Store Operations Fulfillment 298

Inside Retail

MARCH 19, 2024

Localise your home page and checkout experience and invest in some marketing so you can start to assess demand. Furthermore, Loop can use a consolidator to aggregate inventory for return to Australia or re-fulfilling orders within the US – driving down a retailer’s costs even further. The post Planning to sell online in the US?

Planning 290

Planning Shipping Returns Customer Retention 290

Retail TouchPoints

MARCH 10, 2022

For $12.95 /month or $98 /year, Walmart+ members already receive free grocery delivery from stores, free shipping with no order minimum, contactless checkout, member prices on prescriptions and fuel, early access to Black Friday deals and access to members-only Walmart.com events. in a blog post.

Checkout 263

Checkout Planning Fulfillment Shipping 263

Retail TouchPoints

JANUARY 12, 2022

Home discount retailer Big Lots is returning to expansion mode after more than a decade of flat store growth, with plans to open as many as 500 new stores in the next six to seven years. The off-price chain plans to open approximately 50 net new stores this year, and ramp up the pace of expansion to about 80 stores per year thereafter.

Planning 182

Planning Checkout Finance Returns 182

Retail TouchPoints

AUGUST 1, 2022

Available to retailers that also sell on the Amazon Marketplace, the expanded seller offering will see Amazon associates pick up and deliver online orders from retailers’ stores to Prime members who select the option at checkout. Amazon said it plans to expand to additional retailers and cities around the country in the months ahead.

Merchant Services 278

Merchant Services Fulfillment Checkout Location 278

Retail TouchPoints

APRIL 30, 2024

Truist Park in Atlanta is another stadium recognizing the impact of fast concessions and the huge success of self-checkout in grocery and retail stores worldwide. Last year, it implemented several self-checkout stations for its market concessions. Leaving the Friction in the Dugout For some, that’s still too much human interaction.

Checkout 285

Checkout Customer Experience Merchandise Store Consumer 285

Retail TouchPoints

DECEMBER 16, 2022

As discount shopping app Wish continues its comeback effort , parent company ContextLogic outlined its plans for 2023 at a summit for its merchants — including a major overhaul of the platform’s shipment pricing structure in order to bring down shipping costs for customers.

Shipping 306

Shipping Fulfillment Checkout Customer Experience 306

Retail TouchPoints

AUGUST 28, 2023

BOPIS’ value increases even more after holiday shipping cutoff dates, when as many as one in three orders are fulfilled via BOPIS. trillion total], encompassing demand that’s generated by the associate or an order fulfilled by them,” said Garf. In fact, 74% of associates’ time is on non-checkout functions.

Returns 246

Returns Fulfillment Shipping Checkout 246

Retail TouchPoints

JUNE 29, 2021

DTC retailer Faherty Brand is implementing the NewStore Omnichannel Platform to unify its digital and physical retail operations as the company plans to expand its brick-and-mortar footprint across the U.S. Our brand is a true labor of love,” said Alex Faherty, Co-founder and CEO of Faherty Brand in a statement. “As

Clienteling 213

Clienteling Inventory Management Checkout Fulfillment 213

Retail TouchPoints

FEBRUARY 25, 2025

Will the item purchased arrive on time and as planned? Shipping errors are reduced and checkout is easier, protecting the customers overall experience with your brand. Clean Address Data and Impact on Customer Satisfaction In online commerce, every transaction matters and represents a chance to show customers you care.

Merchant Services 179

Merchant Services Payment Services Supply Chain Management Shipping 179

Retail TouchPoints

SEPTEMBER 12, 2023

and Secure checkout: TikTok has partnered with third-party payment platforms to facilitate transactions on TikTok Shop and to ensure a quick, smooth and secure checkout process. Previously, TikTok had only shared the availability of FBT in the U.K. ; The company also reiterated that all TikTok-protected U.S. and managed by the U.S.

Merchant Services 278

Merchant Services Payment Services Shopping Checkout 278

Retail TouchPoints

JULY 31, 2020

In an exclusive interview with Retail TouchPoints , Roehm explained how the 850+ -store party supply chain “jumpstarted plans that were already in the business roadmap,” but were not scheduled to kick off for at least a year or two. Curbside’s national rollout is planned for mid-August, with same-day delivery scheduled for two weeks later.

Marketing 295

Marketing Fulfillment Planning Customer Experience 295

Retail TouchPoints

FEBRUARY 15, 2021

Even the best business plans expect some bumps along the road: financial insecurity among consumers, supply chain complications, a shortage of labor or reduced in-store traffic. To remain competitive, a virtual storefront needs to be engaging: professional images, streamlined checkout experiences and an extension of a retailer’s brand.

Fulfillment 279

Fulfillment Checkout Store Layout Consumer 279

Retail TouchPoints

AUGUST 13, 2021

That led to this huge move toward making sure that people could get their fulfillment story and their operation story in line, where historically they were running their operations and their Amazon business very separately from their dot.com business. As a result, companies had to contemplate, ‘What is my omnichannel strategy?

Merchant Services 299

Merchant Services Payment Services Fulfillment Advertising 299

Retail TouchPoints

OCTOBER 10, 2024

Pain Point #1: Selling Apparel Items in a Cashierless Store Amazon has deployed its Just Walk Out (JWO) cashierless technology in a range of sports venues, providing friction-free checkout for customers and faster transactions for retailers. But these systems’ reliance on computer vision technology made it a poor fit for apparel sales. “At

Payment Services 264

Payment Services Apparel Checkout Fulfillment 264

Retail TouchPoints

FEBRUARY 12, 2021

RFID is also being extended for item-level identification as part of future-forward innovation plans, such as the adoption of blockchain for increased transparency. Many will also need to speed up digital transformation plans in order to adapt to?consumer consumer reliance on ecommerce, in-store pickup, and self-checkout.?.

Fulfillment 286

Fulfillment Markdowns Inventory Management Customer Experience 286

Retail TouchPoints

JUNE 9, 2022

During the past two years, Hudson has been enhancing its offerings with self-checkout technology and new store designs. The retailer announced its plans to deploy Amazon ’s Just Walk Out technology in select stores in early 2021.

Checkout 328

Checkout Shopping Location Point of Sale 328

Retail TouchPoints

SEPTEMBER 10, 2024

In addition to the Mexican app, scheduled to debut later this year, Levi’s also is planning to integrate digital returns and exchanges into BackPocket to streamline checkout processes.

Checkout 258

Checkout Accounting Returns Planning 258

Retail TouchPoints

DECEMBER 16, 2021

with plans to expand to other areas in 2022. The fashion brand has continued building out its digital offerings in 2021 with the launch of StyleConnect , a clienteling and mobile checkout tool, and the appointment of Jay Topper as Chief Digital Officer.

Clienteling 298

Clienteling Checkout Fashion Marketing 298

Retail TouchPoints

OCTOBER 14, 2020

Alternative Fulfillment Can Prepare Retail Brands for the Holiday Season. To ensure they stake out a slice of this large pie, brands should leverage alternative fulfillment solutions. This calls for thinking outside of the box to utilize assets in new ways to ensure timely fulfillment. Plan for an Elongated Holiday Season.

Fulfillment 277

Fulfillment Consumer Promotions Checkout 277

Retail TouchPoints

AUGUST 2, 2023

The goal was to provide an expanded selection and updated checkout options that provide more convenience to consumers. The store also features the latest version of the Dash Cart , the smart shopping cart designed to help consumers discover new items, find deals and skip long checkout lines, as well as a new self-checkout installation.

Checkout 238

Checkout Consumer Shopping Marketing 238

Retail TouchPoints

MAY 4, 2021

Retailers sometimes move at a near-glacial pace, planning out huge builds with extreme precision — and sometimes years in advance. This isn’t to say that planning should fall by the wayside. But any plan going forward will need to include recalibration of the shopping experience. We’re past planning our responses to the crisis.

Planning 298

Planning Checkout Consumer Shopping 298