Retail Focus

MARCH 13, 2025

Retailers are adopting advanced technologies to improve customer interactions, streamline operations, and stay competitive. With advancements like AI-driven personalization and checkout-free shopping, the future of in-store technology is poised to completely revolutionize the way we shop.

Payment Services

Small Biz Trends

JULY 28, 2025

Optimizing order fulfillment in e-commerce is crucial for improving efficiency and customer satisfaction. Next, consider automating your order processing to minimize human error and increase accuracy. These steps are just the beginning, and there are more strategies that can greatly impact your fulfillment process.

Fulfillment

Retail TouchPoints

JUNE 18, 2025

David’s Bridal is taking the next step toward fully integrating its ecommerce and store operations as it moves into a tech-driven, asset-light retail model.

Payment Services

Retail TouchPoints

JULY 9, 2025

In this article, I’ll explore the reasons behind this trust gap — especially when it comes to security and payment confidence — and share some thoughts about what retailers, social platforms and regulators must do to close it. Off-Platform Payment Links: Payment links are URLs that can be added to direct messages, stories or posts.

Merchant Services

Retail TouchPoints

FEBRUARY 25, 2025

Clean, validated address data is an essential business asset that drives a smoother customer experience, reduces operational costs and minimizes errors. Shipping errors are reduced and checkout is easier, protecting the customers overall experience with your brand.

Merchant Services

Retail TouchPoints

JANUARY 2, 2025

Walmart, Capital One End Contentious Credit Card Partnership (May 28, 2024) Retailers sought to take more control over their payment processes while expanding checkout options such as buy now, pay later (BNPL) , while Ebay debuted a Business Cash Advance offering that gives its sellers quick access to revenue-based loans.

Payment Services

Small Biz Trends

JULY 26, 2025

Comprehending its components and challenges is crucial for businesses aiming to improve their overall service. Key Takeaways POS experience refers to the customer interaction during the checkout process, impacting satisfaction and overall shopping experience. What strategies can you implement to improve this experience?

Payment Services

Retail TouchPoints

NOVEMBER 19, 2024

The platform has kicked off the service in the alcohol category and will expand it to categories including beauty, electronics and more in the coming months. per month, offering $0 delivery fees and lower service fees on eligible orders. DoorDash also has introduced a one-year discounted DashPass plan for SNAP/EBT recipients for $4.99

Merchant Services

Retail TouchPoints

OCTOBER 24, 2024

Marketers’ traditional funnel-shaped operating model has been completely upended by the evolving and expanding world of ecommerce. Here’s how Macy’s , Jacadi and Amazon are leveraging innovative cart, payment, checkout and post-purchase experiences to drive conversions and even repeat purchases.

Merchant Services

Inside Retail

JUNE 17, 2025

Victoria’s Secret was hit especially hard as the digital assault took place during its multi-day Memorial Day sale, and the brand had to shut down the site to restore operations. With retailers operating across vast networks of devices, platforms and third-party providers, the digital footprint has never been more attractive to attackers.” “In

Payment Services

Retail TouchPoints

JULY 11, 2025

They must guide users effortlessly from discovery to checkout, while fostering trust, loyalty and long-term engagement along the way. It streamlines operations, enhances data accuracy and reduces the risk of inconsistent user experiences caused by system silos. Success lies in designing digital journeys that do more than look good.

Merchant Services

Retail Customer Experience

JULY 17, 2025

The system deploys fully autonomous, infrastructure-free drones that fly without human operators. The data-driven, "robots as a service" model allows companies to quickly respond to changes in demand, reduce labor costs and enhance the customer experience. Thats a process improvement benefit we werent expecting but have since realized.

Fulfillment

365 Retail

JANUARY 29, 2025

AI-Powered Theft Prevention & Seamless Checkout The UltimateShopper Plus features cutting-edge AI-driven loss prevention technology, combining integrated weighing cells with AI-powered cameras to detect suspicious activity in real time. This system helps prevent theft and reduces stock losses, all while maintaining full GDPR compliance.

Payment Services

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 28, 2025

According to NRF’s 2024 Retail Technology report, over 75% of retailers are planning significant investments in technology to enhance their operations this year. Fulfillment: Speed and Efficiency at the Core In today’s retail environment, providing fast and efficient order fulfillment is non-negotiable.

Inventory Management

Small Biz Trends

JUNE 10, 2025

Increased Revenue Opportunities: Operating both channels helps businesses reach a broader audience and drive sales, leveraging online visibility to enhance foot traffic. You’ve probably heard the term “click and mortar,” which refers to businesses that operate both physical stores and e-commerce platforms.

Payment Services

Small Biz Trends

JUNE 7, 2025

Choose the Right Technology: Select subscription management platforms that integrate with your existing systems to streamline operations and enhance user experience. From meal kits to streaming services, people love the convenience and personalized experience these models offer.

Payment Services

I Vend

APRIL 2, 2025

If youre an ambitious mid-sized retailer, youre probably aware of retail management software, and understand that it can be a powerful tool to help you automate and streamline your operations. You know that its more than simply a point of sale, and that it offers a comprehensive platform for managing the entire retail operation.

Management

Retail Gazette

MAY 21, 2025

Unified checkouts. Whether its dynamic order management or real-time stock optimisation, these capabilities arent add-ons theyre enablers of full-price sales, fulfilment accuracy, and operational efficiency. Unified checkout: Friction is the enemy Whether customers tap, click, or walk in, they expect consistency.

Payment Services

Retail TouchPoints

JANUARY 8, 2025

Some of the most successful places like Rick Carusos The Grove and Scott Malkins Belmont Park Village are rooted in luxury hospitality, with champagne-accompanied shopping, personalized concierge services, integrated apps (not just a map) and order-ahead options, in addition to many more a la carte hospitality features.

Payment Services

Retail Dive

JUNE 13, 2025

Daily Dive M-F DTC Weekly Every Tuesday Marketing Weekly Every Wednesday Tech Weekly Every Thursday Operations Weekly Every Monday By signing up to receive our newsletter, you agree to our Terms of Use and Privacy Policy. and its total operating expenses increased about 7.3% You can unsubscribe at anytime. year over year to $3.1

Payment Services

Retail TouchPoints

JULY 15, 2025

What few outside the sphere of government benefits and payment processing realized was the extremely limited scope of online EBT acceptance pre-pandemic. It wasn’t merely uncommon; it was practically non-existent, confined to a small, obscure USDA pilot program operating in just a handful of zip codes.

Payment Services

Retail TouchPoints

MARCH 27, 2023

If we thought the pandemic-driven shift to digital payments was an evolution, we’re about to be catapulted into a new world, where payments will become possible in places thought impossible just a few years ago. Currently, consumer payments account for more than 60% of all embedded finance transactions and are set to reach $3.5

Payment Services

Retail TouchPoints

SEPTEMBER 10, 2021

Why is payment orchestration suddenly getting so much attention? Payment orchestration is no longer optional. Surprisingly, how retailers manage and handle payments has not changed; it’s decisively stuck 20 years in the past. To ultimately transform, retailers need flexible, scalable and customizable payment infrastructure.

Payment Services

Retail TouchPoints

NOVEMBER 3, 2021

Simplifying Checkout In this case, “simplifying checkout” means embracing “self-checkout.” To prove the value of these experiences, Buzek cited results at retailer Sam’s Club , where stores that offered a self-checkout option registered sales 18% higher than those without it.

Payment Services

Retail TouchPoints

AUGUST 15, 2023

What it didn’t have at that point was a streamlined, intuitive online checkout process — and that quickly became a major hindrance to the company’s DTC expansion plans. “We It was an involved, intense process. Once there’s a certain percentage of fraudulent orders, financial companies [can stop servicing you].”

Checkout

Retail TouchPoints

JANUARY 14, 2022

The early-season surge can be attributed to shoppers’ awareness of potential shipping delays , which also made omnichannel fulfillment a winning solution during that final rush: stores with curbside or in-store pickup options captured 62% of global sales during the Dec. But when it came to alternative payments, BNPL was the star.

Social Commerce

Retail TouchPoints

FEBRUARY 6, 2023

Indeed, when asked how they view their stores today, three of the top six responses involved omnichannel integration with ecommerce operations , including expanding stores’ roles as fulfillment centers, data collection points and ecommerce “showrooms.” Regardless of the method, the result is the demise of the cash wrap as we know it.

Planning

Retail TouchPoints

AUGUST 29, 2023

Using the Amazon “Just Walk Out” technology, Grubhub Campus has introduced cashierless checkout at convenience stores at Loyola University Maryland. Students, faculty and staff scan a QR code to enter the store, pick their items and leave, with the payment deducted from their student meal plan or other stored payment methods.

Checkout

Retail TouchPoints

SEPTEMBER 12, 2023

and Secure checkout: TikTok has partnered with third-party payment platforms to facilitate transactions on TikTok Shop and to ensure a quick, smooth and secure checkout process. . ; Digital Service (USDS). Previously, TikTok had only shared the availability of FBT in the U.K. ; and managed by the U.S.

Merchant Services

Retail TouchPoints

AUGUST 31, 2023

Buy with Prime was designed to give Prime members fast, free delivery and easy returns through Amazon’s fulfillment network and ultimately help brands increase shopper conversion by about 25%. Now, the new app is empowering Shopify merchants to offer this seamless payment experience to their customers.

Merchant Services

Retail TouchPoints

OCTOBER 22, 2020

Target is rolling out multiple initiatives aimed at improving in-store safety during the holiday season, including contactless self-checkout, skip-the-line technology and doubling the number of contactless pickup parking spots. They can then check out with an associate or at self-checkout as they normally would.

Checkout

Retail TouchPoints

JULY 14, 2021

To measure this performance, the website must have high conversion rates, low bounce rates and an easy checkout process, rather than a wide range of colors and innovative buttons that bring the focus to homepage attractiveness only. . In the long term, it can turn out to be an extremely costly and time-consuming process.

Payment Services

Retail TouchPoints

FEBRUARY 29, 2024

The centrality of the POS has led both retailers and solution providers to integrate it with other fundamental operational systems, from inventory and order management to customer relationship management (CRM) and, of course, payments. Large retailers in particular are interested in having a single uniform user interface.

Point of Sale

Retail TouchPoints

FEBRUARY 3, 2023

Have a simple checkout process. Powerful marketing initiatives and detailed product pages don’t mean anything if the buyer bails because the checkout process is too complicated. Simple and easy checkout processes are needed to seal the deal. Make customer service a priority. Be mobile-friendly.

Merchant Services

Retail TouchPoints

JULY 29, 2024

In fact, well-established Fortune 500 grocery chains could be throwing away tens of millions of dollars on bad substitution returns, refunds and customer service calls related to these issues. The simpler and more targeted the process, the better. You will need to change how payments get processed to wait for customer responses.

Payment Services

Retail TouchPoints

NOVEMBER 1, 2022

Consumers expect brands to provide seamless access to products and services via mobile apps. Location infrastructure gives retail product and operations teams the ability to tackle logistical challenges and labor shortages while offering customers an improved experience in-store and during order fulfillment.

Location

Retail TouchPoints

AUGUST 13, 2021

As the ecommerce wars heat up, BigCommerce is making a name for itself as one of the top facilitators of digital trade, alongside competitors such as Shopify, Adobe Commerce and Salesforce Commerce Cloud. How do I make sure I’m talking to my shoppers wherever they are?’. And then analytics is the other piece; how do you measure it all?

Merchant Services