Remove Checkout Remove Fulfillment Remove Outdoor
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Grocery Trend Report: Upgrading Digital Shopping to Support ‘Power Users’ and Appealing to Ethno-National Identities

Retail TouchPoints

Store Assist is designed to digitize and streamline online order fulfillment workflows by allowing retailers to manage all orders and deliveries in one central location — from in-store pickup to ship-from-store, last-mile delivery orders and even third-party marketplaces.

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Malls’ New Success Strategy: Attracting Gen Zers Hungry for Social Contact

Retail TouchPoints

Fulfillment also will be a key driver of innovation. With the rise of ecommerce, we expect to see more integration of fulfillment solutions within malls whether its dedicated spaces for click-and-collect, micro-warehouses or same-day delivery options. First and foremost, the answer still needs to be yes.

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How Streamlining Digital Checkout Boosted Polywood Conversions Nearly 50%

Retail TouchPoints

In 2017, Polywood had a great product sustainability story (its outdoor furniture is made from 100% recycled plastic and comes with a 20-year guarantee) and a solid launching pad for direct-to-consumer sales (a 27 -year history of selling through big box, home improvement and specialty patio stores). It was an involved, intense process.

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5 Real-World Ways 5G Will Transform Retail

Retail TouchPoints

Fast, Frictionless Checkout. The Hard Rock Stadium Express Shop in Miami features “grab and go” checkout tech from AiFi powered by Verizon 5G. The higher bandwidth/lower latency combination will also lead to enhanced frictionless checkout experience.

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Thinking Outside the Mall: Using Exterior Spaces to Draw Shoppers In

Retail TouchPoints

She noted that the concept of “partial de-malling,” which could include integration of outdoor spaces for walkable plazas and eating areas, food carts/trucks, skating rinks, miniature golf courses and the like, all will contribute to the experiential and entertainment value of a trip to the mall.

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The Grocery Store Experience: How to Design Safe, Adaptable Shopping Environments

Retail TouchPoints

Additional suggestions included remedying bottlenecks that occur at check stands due to measures taken to ensure social distancing, and increasing access and availability to outdoor spaces for gathering, dining and purchasing. Features like these were requested in several open response fields within the survey. Looking Ahead.

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How retailers can prioritise the delivery touchpoints shoppers expect

Inside Retail

Put the power into shoppers’ hands Giving customers the ability to plan ahead and have control and choice over delivery preferences such as speed, the authority to leave an item somewhere outdoors or offering out-of-home collection puts the power back into the consumer’s hands and ensures a convenient experience.